Schedule: Full-Time, Monday-Thursday 8:00 AM-4:00 PM; Friday 8:00 AM-12:00 PM
Our client in Holyoke, MA is seeking a Contract Administrative Assistant to support a busy property management office. This is a great opportunity for an organized, professional administrative professional who enjoys a fast-paced environment and providing strong front-office support. Based on general knowledge.
Key Responsibilities
- Answer and direct incoming calls while greeting residents and visitors in a professional and friendly manner.
- Provide day-to-day front office support for a busy property management team.
- Enter and maintain work orders accurately, coordinate service requests, and assist with timely follow-up with maintenance staff and vendors.
- Post rent payments, update tenant account records, and support administrative tasks related to billing and resident transactions.
- Assist with the recertification process by collecting documents, tracking deadlines, and helping residents complete required paperwork.
- Schedule appointments for residents, applicants, inspections, and other property-related meetings.
- File, scan, and upload tenant and property documents into Yardi, ensuring records are complete, accurate, and accessible.
- Prior administrative experience required.
- Property management experience is a plus.
- Strong communication and customer service skills.
- High attention to detail and ability to manage multiple priorities.
- Comfortable working with office systems and document management tools, including Yardi if applicable.