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Access Control Technical Support Specialist Jobs

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Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...

Fin

Technical Support Specialist

Chicago, IL · On-site

Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates.

Vaisala

Technical Support Specialist

Boston, MA · On-site

Technical Support Specialist Location: Boston, US Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting ...

Horwitz Inc

Technical Support Specialist

New Hope, MN · On-site

$55K - $65K/yr

The Technical Support Specialist provides technical support at our main office and remote jobsites. This position will be responsible for deploying, maintaining, troubleshooting, and supporting the ...

AAON, Inc.

Lead Technical Support Specialist

Tulsa, OK · On-site

Ability to read and interpret engineering drawings, specifications, control logic, wiring diagrams ... Ability to access rooftops, mechanical rooms, manufacturing facilities, and customer project sites ...

Horwitz Inc

Technical Support Specialist

New Hope, MN · On-site

The Technical Support Specialist provides technical support at our main office and remote jobsites. This position will be responsible for deploying, maintaining, troubleshooting, and supporting the ...

Masco Corporation

Technical Support Specialist

Vista, CA · On-site

$19.90 - $31.50/hr

As a Specialist, Technical Support at Watkins Wellness, you'll be the trusted expert behind the ... Dive into complex challenges involving electrical systems, plumbing layouts, control panels, and ...

Homerun B.V.

At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The Technical Support Specialist role serves as the primary critical escalation point for providing ...

Aveva

Technical Support Specialist

Technical Support Specialist Location: Remote (Work Hours 11:00 am - 8:00 pm EST) Employment Type: Full Time The Technical Support Specialist is responsible for receiving, recording, and processing ...

idexcel

Technical Support Specialist

Golden Valley, MN

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range: $17.00 - $20.00/hr First Shift: 8:00 AM - 4:30 PM Mid Shift: 10:30 AM - 7:00 PM The Specialist Tech ...

Homerun B.V.

Technical Support Specialist

Boston, MA · On-site

At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The Technical Support Specialist role serves as the primary critical escalation point for providing ...

Dynamic Systems Technology, Inc.

GU · On-site

... experienced Technical Support Specialist to support the Naval Facilities Engineering Systems ... Ability to meet installation-access, CAC, Government credentialing, and system-access requirements.

Socket.dev

Technical Support Specialist

Atlanta, GA · On-site

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... Additionally, employees who have access to the compensation information of other employees or ...

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Access Control Technical Support Specialist information

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How much do access control technical support specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for access control technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

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For Access Control Technical Support Specialist jobs, the most frequently searched job titles are:

Technical Support Specialist

Atlanta, GA • On-site

Fortinet, Inc.
Network Security • 10K+ employees
Learn more about Fortinet, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description


Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers.
The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet:
FortiAnalyzer -- Centralized Logging & Reporting
FortiManager -- Centralized Configuration Management
The engineer will also interface with our QA and software development team to solve customer problems and identify bugs through replication and testing. Wherever possible, the products supported will be actively promoted while looking out for ways that Fortinet can improve both products and documentation.
The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.
As a Technical Support Specialist, you will:
  • Provide direct technical web and telephone support
  • Ensure that reported issues are well understood and the needed information is collected
  • Troubleshooting FortiAnalyzer and FortiManager
  • Recommend corrective actions based on analysis of collected information
  • Provide Customer education where needed due to gaps in networking, product knowledge etc.
  • Consult technical documentation, bulletins and release notes for known problems
  • Reproduce customer environments using lab equipment and report bugs
  • Recommend alternative solutions or workarounds
  • Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue
  • Manage customer communications and expectations until the closure of each case
  • Provide knowledge transfer to peer engineers

We are Looking for:
  • 4+ years' experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products (especially firewalls and VPN gateways)
  • Strong troubleshooting and problem-solving skills
  • Previous experience providing technical support, preferably supporting data networking products and/or security products.
  • Strong English skills both written and verbal.

Good to Have:
  • Centralized Configuration Management Tools
  • SQL syntax & select statement design
  • VM/Cloud Environments
  • Linux administration (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions).

Must be authorized to work in the U.S. without sponsorship.
Educational Requirement:
  • Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Apply