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Access Associate Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Dental Hygienist

Penfield, NY · On-site

$34 - $45/hr

... access associate as directed by the Dentist. * Assist the Department Chief and GPR Director with the continuing review of general practice residents. REQUIRED QUALIFICATIONS: * A.A.S. Degree from an ...

Rochester Regional Health

Dental Hygienist

Rochester, NY · On-site

$34 - $45/hr

... access associate as directed by the Dentist. * Assist the Department Chief and GPR Director with the continuing review of general practice residents. REQUIRED QUALIFICATIONS: * A.A.S. Degree from an ...

Rochester Regional Health

Dental Hygienist

Penfield, NY

$34 - $45/hr

... access associate as directed by the Dentist. * Assist the Department Chief and GPR Director with the continuing review of general practice residents. REQUIRED QUALIFICATIONS: * A.A.S. Degree from an ...

CVS Health

Store Associate

Webster, NY

$14 - $16/hr

Embrace the opportunity to become a Store Associate at CVS Health and make a difference in your ... Deliver exceptional customer service, support store operations, and help customers access vital ...

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Access Associate information

See Rochester, NY salary details

$45.4K

$106.7K

$170.2K

How much do access associate jobs pay per year?

As of May 30, 2026, the average yearly pay for access associate in Rochester, NY is $106,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Access Associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What are the typical daily responsibilities of an Access Associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are Access Associates?

Access Associates are administrative professionals who typically work in healthcare settings, such as hospitals or clinics, and are responsible for managing patient registration, scheduling appointments, verifying insurance information, and ensuring a smooth check-in and check-out process. They serve as a key point of contact for patients and visitors, providing customer service and support. Access Associates play a crucial role in maintaining efficient patient flow and accurate medical records by gathering and entering essential information. Their work helps healthcare providers deliver timely and effective care.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Rochester, NY? The most popular types of Access jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Access Associate jobs? Cities near Rochester, NY with the most Access Associate job openings:
Access Associate jobs near you
Infographic showing various Access Associate job openings in Rochester, NY as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 60% Full Time, 29% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,718 per year, or $51.3 per hour.
Dental Hygienist

Dental Hygienist

Rochester Regional Health

Penfield, NY • On-site

$34 - $45/hr

Part-time

Posted 11 days ago

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

247th of 864 rated healthcare providers

Job description

Job Title: Dental Hygienist
Department: Dental
Location: Dental Group - Penfield
Hours Per Week: Per Diem
Schedule: Monday - Friday | Days
SUMMARY:
Provides comprehensive dental prophylaxis care, necessary radiographs, and dental education to patients of the Rochester Regional Health Dental Group. Works efficiently with leadership that may include all or some of the following: Chair of Dentistry, Director of Dentistry, General Practice Residency Director, Staff Dentists and Practice Manager in evaluation and development of our dental services. Provides high quality and efficient dental services. Patients include: children, adults, seniors, special needs, nursing home residents, hospital in-patients, and group home residents from various economic and social backgrounds
RESPONSIBILITIES:
  • Cleans and sterilizes all dental instruments following proper procedures as outlined in the Dental Policy and Procedure Manual.
  • Works well with the Hospital Sterilization department in maintaining the flow of instruments between departments.
  • Review and confirm patient's medical history and note changes in medical record and review with the staff dentist supervising the patient's care
  • Maintains operatory equipment to run efficiently and smoothly by cleaning, oiling, and general maintenance of equipment.
  • Follows the manufacturer's recommendations in maintaining hand pieces, chairs, suction equipment, and radiographic equipment and documents per department standards.
  • Demonstrates continued professional competence through continuing educational programs, journals, and educational experiences.
  • Provides complete dental oral prophylaxis removing calcareous deposits, accretions and stains, including scaling and root planning of exposed root surfaces, polishing teeth including existing restorations. This may include: applying topical agents, topical fluoride applications and topical anesthetic applications, and pit and fissure sealants.
  • Provides written documentation of all services rendered, treatment necessary, in the patient's record/chart including the next appointment plan of care. Charting caries and periodontal conditions as an aid to diagnosis by the dentist.
  • Provides clear written directions in communicating treatment provided (charge-entry); next appointment to be scheduled (number of units and treatment to be scheduled); and treatment pre-determinations to the practice coordinator/billing access associate as directed by the Dentist.
  • Assist the Department Chief and GPR Director with the continuing review of general practice residents.

REQUIRED QUALIFICATIONS:
  • A.A.S. Degree from an approved Dental Hygiene Program.
  • Current License or Permit to practice Dental Hygiene in NYS.

PREFERRED QUALIFICATIONS
  • At least one (1) year experience in a dental office or clinic setting preferred
  • Must have Keyboarding skills and be familiar with the Windows environment
  • Ability to anticipate needs and multitask with excellent customer service
  • Exceptional attention to detail and cleanliness

EDUCATION:
AS: Dental Hygiene (Required)
LICENSES / CERTIFICATIONS:
DH - Licensed Dental Hygienist - New York State Education Department (NYSED)New York State Education Department (NYSED)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$34.00 - $45.00
CITY:
Penfield
POSTAL CODE:
14525
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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