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Access A Ride Customer Service Jobs (NOW HIRING)

Sixt

Customer Service Return Agent Dadeland

Miami, FL · On-site

$18/hr

... time and a half for working on public holidays * Employee Assistance Program Access support ... ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers ...

Wild Adventures

Ride Operator

Valdosta, GA · On-site

Essential Functions Statement(s) • Operates assigned ride(s) in a safe, efficient manner in ... Service and ensures guest relation problems are handled appropriately including directing ...

RIDE Mobility

Field Service Technician

Lodi, NJ · On-site

RIDE Services is seeking a hardworking Field Service Technician for the Customer Service Department. The field technician will be responsible for working at Customer facilities diagnosing and ...

MTM

Customer Care Representative - WFH Connecticut

$16.94/hr

At MTM Health , it's more than just a ride-it's personal. We believe every passenger deserves ... Be part of a company that exceeds NCQA standards for customer service. * Enjoy a supportive ...

RIDE Mobility

RIDE Services- Technical Trainer

Pasadena, CA · On-site

$35.50 - $47.25/hr

Work well with other Customer Service Teams to develop practical, hands-on, and timely product ... Experience in a technical training or mentoring role is a plus. - Technical Expertise: Extensive ...

Sidecar

Driver - $35/hr - Los Angeles

Anaheim, CA · On-site

$35/hr

... for a ride. It's a fast, safe and fun way to get around the city, meet new people and make extra money! We are looking for fun people with great customer service skills to become Drivers in Los ...

Six Flags Over Texas

Ride Operator

Arlington, TX · On-site

$12/hr

This is a Part-Time position that will offer up to 29 hours a week based on operational need, with ... Free access to Texas area attractions and other regional theme parks! Job and Career Building ...

Jim Keras Subaru

Customer Service Representative

Memphis, TN · On-site

$14.75 - $20.25/hr

Are you a people person who loves being the friendly voice on the other end of the line? We're ... Parts & Service Discounts - keep your ride running smoothly. * Free Lunch Every Saturday - because ...

Montana Advanced Caregivers

Be Seen First

Customer Service Representative - Dispensary

Billings, MT · On-site

$15 - $16/hr

This is a customer service retail position at a cannabis dispensary. Must have your own vehicle transportation. Please do not apply if you need to ride share, take the bus, bike or walking to work.

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All JobsAccess A Ride Customer Service Jobs

Access A Ride Customer Service information

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$16

$23

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How much do access a ride customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for access a ride customer service in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

More about Access A Ride Customer Service jobs

What cities are hiring for Access A Ride Customer Service jobs?

Cities with the most Access A Ride Customer Service job openings:

What states have the most Access A Ride Customer Service jobs?

States with the most job openings for Access A Ride Customer Service jobs include:

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.

Patient Access Customer Service Representative

R1

Benton, AR • On-site

$14.50 - $18.99/hr

Other

Posted 6 days ago

R1 RCM rating

6.8

Company rating: 6.8 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

138th of 154 rated financial services

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Patient Access Customer Service Representative
On-Site - Benton, AR | LifePoint Saline Memorial Hospital
Schedule: Thursday - Saturday, 5pm - 5am | Wednesday, rotating 6hr shift
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Access Representative you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.
This is more than registration - it's a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.
What You'll Do:

  • Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently
  • Answer phones and gather accurate patient information quickly in a fast-paced environment
  • Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion
  • Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed
  • Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable
  • Collaborate with nurses, physicians, and care teams to ensure smooth patient flow
No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.
What We're Looking For:
  • Exceptional customer service experience, communication and interpersonal skills
  • Strong composure and professionalism in a fast-paced environment
  • Ability to multitask and prioritize quickly with high attention to detail
  • Comfortable with shifting priorities based on patient needs
  • Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
  • High School Diploma or GED
  • Ability to pass background check, drug test, and meet vaccination requirements
What You'll Gain:
  • Experience in healthcare administration & patient access
  • Exposure to revenue cycle, insurance processes, and hospital operations
  • Opportunity for growth within R1
  • A team environment focused on innovation, collaboration, and patient experience
  • Meaningful work supporting patients during urgent and emotional moments

Why You'll Love This Job:
Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.
Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.
Fast-Paced, Never Boring: You'll move between systems, phone calls, and in-person interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.
Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed.
For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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