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Access A Ride Customer Service Jobs (NOW HIRING)

Elevare Branding

Customer Service Agent

Columbus, OH

$14.50 - $19.50/hr

... ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access ... At SIXT, a first-class customer experience and outstanding customer service are our top priorities.

New

Six Flags Over Texas

Ride Operator

Arlington, TX · On-site

$12/hr

This position is a Part-Time position that will offer up to 29 hours a week based on operational ... Free access to Texas area attractions and other regional theme parks! * Job and Career Building ...

Elevare Branding

Customer Service Agent

Miami, FL

$14.75 - $19.75/hr

... ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access ... At SIXT, a first-class customer experience and outstanding customer service are our top priorities.

RidenRoll

Taxi Fleet Partners

Omaha, NE · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

North Las Vegas, NV · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Fort Wayne, IN · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Chula Vista, CA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

Sidecar

Driver - $35/hr - Los Angeles

Glendale, CA · On-site

$35/hr

... for a ride. It's a fast, safe and fun way to get around the city, meet new people and make extra money! We are looking for fun people with great customer service skills to become Drivers in Los ...

RidenRoll

Taxi Fleet Partners

Richmond, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

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All JobsAccess A Ride Customer Service Jobs

Access A Ride Customer Service information

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$16

$23

$26

How much do access a ride customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for access a ride customer service in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

What are some common challenges faced by Access-A-Ride Customer Service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride Customer Service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What are Access-A-Ride customer service representatives?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.
More about Access A Ride Customer Service jobs
What cities are hiring for Access A Ride Customer Service jobs? Cities with the most Access A Ride Customer Service job openings:
What states have the most Access A Ride Customer Service jobs? States with the most job openings for Access A Ride Customer Service jobs include:
Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 16% Full Time, 79% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.