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Access A Ride Customer Service Jobs in Virginia (NOW HIRING)

AEG

Haunt - Ride Operator

Doswell, VA · On-site

Help us create memories that will last a lifetime! Working at Kings Dominion, you will have access ... Employee-only RIDE nights, GAME nights, and FREE FOOD events! Responsibilities * Test equipment ...

RidenRoll

Taxi Fleet Partners

Norfolk, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Richmond, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Chesapeake, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Norfolk, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Chesapeake, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

RidenRoll

Taxi Fleet Partners

Richmond, VA · On-site

Ensure drivers meet our standards for safety and customer service. * Utilize our app to manage ... Increased ride requests from a larger customer base. * Access to exclusive promotions and marketing ...

Taco Bell / Long John Silver's

Customer Service

Farmville, VA · On-site

$15 - $20.50/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

Long John Silver's

Customer Service

Roanoke, VA · On-site

$15.75 - $21.25/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

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All JobsAccess A Ride Customer Service JobsAccess A Ride Customer Service Jobs in Virginia

Access A Ride Customer Service information

See Virginia salary details

$15

$23

$26

How much do access a ride customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for access a ride customer service in Virginia is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $25.00 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,010 per year, or $23.1 per hour.

Ride Attendant Tom Foolery's

Kalahari Resorts & Conventions

Woodford, VA • On-site

$14 - $15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Provide friendly, responsive, and courteous service to guests at the Indoor Theme Park.

  • Show guests a safe and fun experience while delivering high-quality customer service.

  • Support team efforts by embodying core values and service expectations daily.

Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

66th of 109 rated hotels

Job description

***Interviews starting in September with a projected October starting date***
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Ride Attendant - Tom Foolery's
Kalahari Resorts & Conventions is seeking a Ride Attendant. In this role, you will provide friendly, responsive service to create exceptional entertainment experiences for guests at our Indoor Theme Park.
As part of our team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Pay Rate: $14-$15/hour
Key Responsibilities
  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Participate as a team and use core values and service expectations listed in the Kalahari Promise daily
  • Show our guests a safe, fun time, and deliver the ultimate in customer service

What We're Looking For
  • Due to safety and operational requirements, applicants must be at least 18 years of age.
  • A positive attitude and a personality focused on service
  • Willingness to work flexible and sometimes long hours, including weekends and holidays
  • A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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