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Access A Ride Customer Service Jobs (NOW HIRING)

Theradynamics

Access-A-Ride LPN

Bronx, NY

$25 - $31/hr

Conducts staff training/education as appropriate via formal and informal in-services and ... Access-A-Ride LPN Qualifications: * Bachelor's in Physical Therapy, Bachelor's in Nursing, or ...

Diggerland USA

Ride Operator

Berlin Township, NJ · On-site

$15.92 - $16/hr

As a Ride Operator at Diggerland USA, you'll be at the heart of America's Only Construction ... Preferred Skills (Not a Dealbreaker!):Experience in customer service or working with guests.Full ...

Diggerland USA

Ride Operator

West Berlin, NJ · On-site

$15.92 - $16/hr

As a Ride Operator at Diggerland USA , you'll be at the heart of America's Only Construction ... Preferred Skills (Not a Dealbreaker!): * Experience in customer service or working with guests.

Belmont Park

Ride Operator

San Diego, CA · On-site

... a friendly, organized, and welcoming ride environment. You will stay alert, follow all safety procedures, and deliver warm, positive service that makes guests feel confident and excited to ride again.

AMR

All Transit Student CDL Driver

Arverne, NY

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Queens, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

Customer Service

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Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

Position Summary We are seeking a compassionate and results-driven Mortgage Customer Advocate to join our mortgage servicing team. In this role, you will serve as the primary point of contact for ...

ZF

Ride Development Engineer

Northville, MI · Hybrid

What you can look forward to as a Ride Development Engineer: * Responsible for coordinating ride work activities with customer, submitting ride work requests through Engineering Resource Manager, and ...

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Access A Ride Customer Service information

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$16

$23

$26

How much do access a ride customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for access a ride customer service in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

More about Access A Ride Customer Service jobs

What cities are hiring for Access A Ride Customer Service jobs?

Cities with the most Access A Ride Customer Service job openings:

What states have the most Access A Ride Customer Service jobs?

States with the most job openings for Access A Ride Customer Service jobs include:

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.

Access-A-Ride LPN

Theradynamics

Bronx, NY

$25 - $31/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Company Snapshot:TheraDynamics is a therapist-owned company with 20+ years of clinicalexcellence. Our outpatient clinics treat a diverse mix of orthopedic, sports,and neurological patients using state-of-the-art equipment and evidence-basedprotocols.

Benefits at Theradynamics include:

  • Competitive pay: (based on experienceand location)
  •  5 weeks of Paid Time Off
  • Medical, dental, and vision insurance
  • 401(k) with company match
  •   Unlimited free CEUs through our online learningplatform Medbridge
  •   Parental leave
  • Flexible scheduling 
  • Referral bonus program

Access-A-Ride LPN Duties and Responsibilities:

  • Conforms with the AAR MTA guidelines in formulating MTA AAR recommendations
  • Assumes responsibility in reviewing related medical records and previous recommendations (if applicable) that may influence the evaluators recommendation
  • Assumes responsibility for the screening, evaluation and assessment of MTA AAR applicants that are scheduled.
  • Reviews medical information and conducts screenings prior to evaluations to determine patient need for transport services and ability to benefit from the MTA AAR program.
  • Coordinates / communicates with the AAR Supervisor in resolving concerns related to applicant's documentation and records that may influence the recommendation.
  • Assumes responsibility for continual professional growth and development, by participating in continuing education programs, training programs conducted by the MTA and other appropriate learning experiences.
  • Maintains accurate billing information in accordance with facility procedures on daily basis.
  • Adheres to documentation requirements of Rehabilitation department and the facility.
  • Assumes responsibility in completing documentation within the acceptable time frame.
  • Conducts staff training/education as appropriate via formal and informal in-services and consultations

Access-A-Ride LPN Qualifications:

  • Bachelor's in Physical Therapy, Bachelor's in Nursing, or Associate Degree in License Practical Nursing with a current state license and registration
  • Must have  excellent oral, written communication skills and demonstrate competency in aspects of assessments and evaluation principles
*** All rates offered are based on position, years of applicable experience and employment type *** Rate ranges shown include levels for per diems with no benefits and Independent Contractors Employment Type: OTHER

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