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Access A Ride Customer Service Jobs (NOW HIRING)

Ride Operator

Riverside, CA · On-site

$16.90/hr

This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park. Ride Operators are ...

This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park. Ride Operators are ...

All Transit CDL Driver

Brooklyn, NY · On-site

$23.11 - $29.58/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

All Transit CDL Driver

Arverne, NY · On-site

$23.11 - $29.58/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

... time and a half for working on public holidays * Employee Assistance Program Access support ... ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers ...

... time and a half for working on public holidays * Employee Assistance Program Access support ... ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers ...

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Access A Ride Customer Service information

See salary details

$16

$23

$26

How much do access a ride customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for access a ride customer service in the United States is $23.28, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

What are some common challenges faced by Access-A-Ride Customer Service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride Customer Service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What are Access-A-Ride customer service representatives?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.
More about Access A Ride Customer Service jobs
What cities are hiring for Access A Ride Customer Service jobs? Cities with the most Access A Ride Customer Service job openings:
What states have the most Access A Ride Customer Service jobs? States with the most job openings for Access A Ride Customer Service jobs include:
Infographic showing various Access A Ride Customer Service job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 16% Full Time, 79% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $48,425 per year, or $23.3 per hour.
Ride Operator

$16.90/hr

Part-time, Other

Medical

Posted 25 days ago


Lucky Strike Entertainment rating

5.4

Company rating: 5.4 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

9th of 17 rated bowling alleys


Job description

Your next adventure starts here! Castle Park is currently looking for new team members!

At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Ride Operator and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR RIDE OPERATORS DO

The ride of your life begins here! The outgoing and safety-oriented Ride Operator will operate and assist with rides located throughout the park. This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park.   

Ride Operators are responsible for monitoring and attending to park rides, including boarding, securing passengers, operating the ride, and ensuring passengers exit safely.

A RIDE OPERATORS DAY-TO-DAY

  • Greet and interact with guests in a fun and professional manner.
  • Must enjoy interacting with guests of all ages.
  • Follow all Federal, State, manufacturer, and local regulations guidelines regarding rides & attractions.
  • Operates assigned ride or attractions in accordance with company policy.
  • Conduct daily inspections of assigned ride before daily operation begins.
  • Answer questions related to ride operations at the park.
  • Maintain an environment that ensures the safety of all employees and guests.
  • Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions.
  • Determine if each guest entering a ride is wearing the proper wristband.
  • Maintain flows of guests and while also limiting the number of guests on the loading platform.
  • Gives directions and delivers instructions using a microphone or other communication devices.
  • Properly check all safety restraints to ensure they are in the correct locking position before ride cycle begins.
  • Maintain constant vigilance while ride is operating and ensures that all riders are following appropriate safety measures.
  • Must be alert and have quick reaction time to stop a ride properly in case of an emergency.
  • Performs opening and closing procedures for assigned rides.
  • Reports ride related issues and mechanical failures to management and maintenance promptly.
  • Protects guests belongings; turns in lost and found items as soon as time allows
  • Assist in other departments as needed.
  • All other duties assigned by leadership.

WHAT IT TAKES

  • Must be at least 18 years of age to comply with California Child Labor Laws
  • Ability to work flexible schedule, including evenings, weekends, and holidays
  • Ability to comply with all uniform policies
  • Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
  • Must demonstrate a willingness to learn and ability to follow instructions
  • Must be guest-focused and work well with other associates
  • All Ride Operators must go through Internation Ride Operator Certification (iROC) course as part of the training. Successful course completion is required for this position. There is no cost to the associate for the course.

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

  • Free Bowling!
  • $1 Arcade Play
  • 20% off Events
  • 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS

  • Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
  • Ability to reach above shoulders throughout the workday
  • Ability to remain on feet for majority of the workday
  • Ability to climb or descend stairs for some coasters, rides, and attractions
  • Ability to carry, push, pull, lift, hold objects weighing 25 pounds or more
  • Ability to see details of objects that are more than a few feet away

Working Conditions:

  • Frequent interaction with a variety of motorized and chain-driven rides and attractions
  • Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
  • Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments

 

Job Type: Part-time

Pay: $16.90 / hr

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Work Location: One location


Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $16.90 / hr.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits


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