Academic Program Assistant Jobs in Boca Raton, FL

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Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

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Primary Purpose:

Works collaboratively with both the Director of Reference & User Services and the Assistant Director of Public & Community Services in a leadership capacity to plan, organize, coordinate, schedule, and assess academic user-focused reference and user services. Serves as part of the leadership team of the Reference & User Services department, which provides public and academic user-focused services of the joint-use Alvin Sherman Library, Research, and Information Technology Center, and includes reference and research services, student engagement, faculty liaison support, public outreach, adult services, youth services, information literacy, programming, and learning/instructional resources and services. Manages and supervises librarians and support staff.

Job Category: Exempt

Hiring Range: 

Pay Basis:  Annually

Subject to Grant Funding? No  

Essential Job Functions: 

1. Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with University policies and procedures.
2. Fosters a collaborative team environment that encourages exploration and innovation to provide NSU faculty, researchers, staff, students, and Broward County users with professional reference, research, information literacy, engagement, outreach, learning, and instructional services.
3. Recruits, hires, manages, evaluates, and supervises staff, that could comprise of librarians, support staff, and student employees.
4. Plans, develops, coordinates, and provides general and specialized training for staff on their team.
5. Serves as the acting Director of Reference & User Services in the absence of the Director, along with the Assistant Director of Public & Community Services.
6. Works in collaboration with the Assistant Director of Public & Community Services on the development, implementation, assessment, and promotion of innovative programs and user-focused services that support our diverse patron community.
7. Oversees a team of librarians who support the academic user-focused services that include reference and research support, information literacy, engagement, in-reach/outreach, collection development, student success, and instructional services.
8. Works with team to integrate library instruction into the curriculum of the academic programs and facilitate embedded librarianship.
9. Directs librarian liaison support and collection development tasks related to the NSU colleges and departments supported by the Alvin Sherman Library, departmental goals, and liaison area assignments of librarians within the department.
10. Develops and maintains the reference desk and instructional schedule calendars and staff calendar.
11. Ensures that library documentation, videos, and guides are developed, updated, and maintained.
12. Ensures that process documentation and training materials are documented and updated for the department.
13. Sets standards of performance and/or scholarship which other librarians and staff should emulate.
14. Works at the reference desk(s) and provides library instruction and information literacy sessions as needed.
15. Completes other projects as assigned.
16. Performs other duties as assigned or required.

Job Requirements: 

Required Knowledge, Skills, & Abilities: 1. Thorough knowledge and understanding of library principles, practices, and techniques.
2. Ability to work cooperatively in a team environment and achieve results by mentoring, motivating, and empowering staff.
3. Demonstrated commitment to engagement, outreach, and lifelong learning.
4. Demonstrated ability to adapt and collaborate in a rapidly changing organizational and institutional environment.
5. Excellent interpersonal skills with demonstrated leadership qualities necessary to build and sustain cooperative working relationships across a complex and diverse organization.
6. Personnel and Human Resources - Working knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems.
7. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
8. Active Listening - Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
9. Speaking - Advanced skills in talking to others to convey information effectively.
10. Reading Comprehension - Proficient understanding of written sentences and paragraphs in work-related documents.
11. Social Perceptiveness - Advanced skills in being aware of others' reactions and understanding why they react as they do.
12. Critical Thinking - Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
13. Writing - Proficient skills in communicating effectively in writing as appropriate for the needs of the audience.
14. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
15. Active Learning - Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making.
16. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
17. Service Orientation - Advanced skills in actively looking for ways to help people.
18. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
19. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
20. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
21. Ability to work evening and weekend hours.

Required Certifications/Licensures: 

Required Education: Master's Degree

Major (if required: ALA accredited master’s degree in library science.

Required Experience: 1. Minimum five (5) years of relevant post MLS experience in public services in an academic or joint-use library.
2. Minimum two (2) years of experience leading and/or managing teams or supervisory experience.
3. Experience working with students and faculty.

Preferred Qualifications: 

1. Experience working in both public and academic library departments or libraries.
2. Evidence of developing and implementing innovative programs and services.
3. Experience collecting data and providing complex reports to key stakeholders.
4. Demonstrated professional growth, including participation and contributions to the profession to include actively participating in leadership roles in professional organizations at a local, regional, national, or international level; presentations given at regional and national conferences and programs; published articles and research in peer reviewed or scholarly publications.

Is this a safety sensitive position? No  

Background Screening Required?  Yes  

Pre-Employment Conditions: 

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.