Job Overview:
UniVista Insurance is seeking an experienced ACA Health Insurance Sales Supervisor in Miami, Florida. This role will start by leading a small, initial team of 4 licensed ACA Health Insurance Sales Agents and will play a critical role in ramping the operation, establishing best practices, and creating a scalable foundation for future growth.
This is a handson, playercoach leadership role responsible not only for sales performance, but also for helping design and stabilize early processes related to compliance, quality, training, workflows, and agent rampup. The ideal candidate is an operationally strong ACA leader who thrives in buildmode environments.
Key Responsibilities:
Launch & RampUp Leadership (Primary Focus)
Support leadership in standing up the ACA telesales operation, including early workflows, daily routines, and performance expectations
Help define and reinforce call flow, scripting adherence, documentation standards, and compliance habits from day one
PlayerCoach Sales Supervision
Serve as a playercoach, including handling live inbound/outbound calls as needed during rampup, peak periods, or coverage gaps
Compliance & Quality Oversight
Coaching, Development & Accountability
Hiring, Onboarding & Scalability
Operations & CrossFunctional Collaboration
Work closely with Operations, Training, QA, Compliance, and IT teams to resolve issues quickly
Qualifications & Requirements
Compensation & Growth Path
Compensation (Launch Phase – Miami Market)
Preferred Qualifications
Work Environment
Growth Path
This is a planned growth role. As the team scales, this position is expected to evolve into:
Compensation, title, and scope will adjust accordingly as headcount and responsibility increase.
ABOUT US
We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas!. Our team helps families
and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around
each client’s needs.
We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for
growth. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.
WHY JOIN US
We know talented bilingual professionals have options. Here is what makes us different:
• Real base pay — Competitive salary based on your experience and license
• Medical Insurance — Comprehensive health coverage for you
• Dental & Vision — Full dental and vision plans included
• Supplemental Plans — Voluntary supplemental options available
• Basic Life Insurance — Company-paid life insurance policy
• 401(k) with Match — We invest in your retirement savings too
• Paid Time Off — 1 week PTO to start, growing with tenure
• Sick Time — Dedicated sick time, separate from your PTO
• Performance Bonus — Structured plan tied directly to your results
• Employee Referral Program — Earn rewards for bringing great talent in
• Career Growth Path — CSR → Licensed Agent → Team Lead → Manager → Owner
• Training & Development — Ongoing sales, product, compliance & customer service training
OUR CORE VALUES — “The harder we work, the luckier we are.”
• PROTECT — We ensure the safety of our communities with robust, comprehensive insurance options.
• HELP — Our agents provide swift, personalized support to guide every client through their options.
• PROMOTE — We invest in our workforce with career paths and training for aspiring agents.
• BUILD — Every client relationship is built on trust and transparency, tailored to individual needs.
• EDUCATE & GUIDE — We empower clients to make informed insurance decisions with clarity.
• PROVIDE — Affordable, innovative insurance solutions made accessible through tools like our app.
READY TO MAKE YOUR MOVE?
We are building a team of motivated bilingual professionals who want their effort to show in their paycheck.
Apply today. Interviews scheduled promptly. Bring your license, your drive, and your ambition.