Description:
Scope: We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.
Report: Contact Center Director (Remote)
Location: Remote
A Little About Us: PreBorn! is a national grant-maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ.
We are a God-centered and God-directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.
Character Qualities:
ยท Integrous Integrous
ยท Adaptable Adaptable
ยท Teachable Teachable
ยท Organized Organized
ยท ยท Compassion-Hearted
ยท Multitasker Multitasker
ยท ยท Clear Communicator
ยท ยท Active Listener
Duties:
ยท ยท Answer and redirect call from abortion-minded individuals
ยท ยท Utilize in-house booking platform to schedule clients
ยท ยท Utilize CTM phone system for receiving and responding to calls, texts and emails
ยท ยท Communicate with local centers, as needed, to ensure the smooth booking of appointments
ยท ยท All other duties as assigned by the Contact Center Director
Benefits: (Full time only)
ยท ยท Health Insurance
ยท ยท 401K matching
ยท ยท Paid vacation
ยท Paid holidays
Requirements:
Qualifications:
ยท ยท Personal, growing relationship with Jesus Christ
ยท ยท Agreement with, and adherence to, PreBorn!โs Statement of Faith and Code of Christian Conduct
ยท ยท 100% pro-life
ยท Willingness to intercede before God for the ministry of PreBorn!
ยท Access to high-speed internet
ยท A quiet space to take calls without interruptions and/or background noise
ยท ยท Experience in pregnancy crisis centers - Strongly preferred
ยท Experience and confidence in taking and redirecting phone calls from abortion-minded individuals
ยท Ability to handle high volume, high-stress phone calls with calm and efficacy
ยท ยท Multi-tasker handling multiple platforms at one time
ยท ยท Proficient verbal and written communication skills
ยท ยท Bi-Lingual in Spanish and English