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Abbott Informatics Jobs (NOW HIRING)

Abbott

Global Product Marketing Manager

Lake Forest, IL · On-site

$99K - $198K/yr

The Opportunity This position works out of Abbott's Lake Forest, IL office within the Informatics Division of Abbott Rapid Diagnostics. Abbott empowers smarter medical and economic decisionmaking.

Abbott

Global Product Marketing Manager

Lake Forest, IL · On-site

$99K - $198K/yr

The Opportunity This position works out of Abbott's Lake Forest, IL office within the Informatics Division of Abbott Rapid Diagnostics. Abbott empowers smarter medical and economic decisionmaking.

Abbott

Global Product Marketing Manager

Lake Forest, IL · On-site

$99K - $198K/yr

The Opportunity This position works out of Abbott's Lake Forest, IL office within the Informatics Division of Abbott Rapid Diagnostics. Abbott empowers smarter medical and economic decision-making.

Abbott

$113K - $226K/yr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... CMI ARDx Cardiometabolic and Informatics LOCATION: United States of America : Remote ADDITIONAL ...

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$42.5K

$85.6K

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How much do abbott informatics jobs pay per year?

As of Sep 4, 2026, the average yearly pay for abbott informatics in the United States is $85,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an Abbott Informatics?

An Abbott Informatics job typically involves managing and analyzing data related to healthcare and laboratory information systems. Employees in this role work with software solutions such as STARLIMS to enhance data management, compliance, and workflow efficiency. Responsibilities may include system implementation, troubleshooting, user support, and ensuring regulatory compliance. Strong analytical, technical, and problem-solving skills are essential. This role is crucial in optimizing laboratory operations and improving data-driven decision-making within healthcare and scientific industries.

What does an Abbott Informatics do?

On a daily basis, professionals in Abbott Informatics are responsible for maintaining and optimizing laboratory information systems, troubleshooting software or data issues, and ensuring compliance with industry standards. You may also collaborate with laboratory staff, IT specialists, and project managers to implement new features or upgrade current systems. Regular tasks include user support, data integration, developing reports, and performing audits to guarantee data integrity. This dynamic role offers exposure to both technical problem-solving and cross-departmental teamwork, making every day engaging and impactful.

What skills and qualifications are needed for an Abbott Informatics?

To thrive in an Abbott Informatics position, a solid background in laboratory informatics, data analysis, and life sciences or IT is typically required, often supported by a relevant bachelor's degree. Familiarity with Laboratory Information Management Systems (LIMS), quality control software, and regulatory standards, as well as certifications such as PMP or Lean Six Sigma, are highly valued. Strong problem-solving abilities, attention to detail, and effective communication skills distinguish effective team members in this role. These competencies are crucial for ensuring data accuracy, streamlined laboratory workflows, and successful collaboration with cross-functional teams in regulated environments.

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Abbott Informatics jobs near you
Infographic showing various Abbott Informatics job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,609 per year, or $41.2 per hour.

Strategic Support Lead (Southfield, MI)

Abbott

Southfield, MI • On-site

Full-time

Medical, Retirement

Re-posted 6 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
  • This is a remote position (Client onsite)
  • Qualified candidates must currently live in the Southfield MI area.
  • Traveling up to 20%

What You'll Work On
The Joint Venture Strategic Support Lead serves as the primary technical and operational liaison between Abbott and the Joint Venture (JV) laboratory. This role provides expert diagnostics support across instrumentation, assays, middleware, and laboratory workflow integration while driving operational excellence, customer satisfaction, and continuous improvement.
The position ensures optimal laboratory performance through proactive issue identification, technical consultation, stakeholder coordination, and effective escalation management. Acting as a trusted advisor, the incumbent partners with laboratory leadership, Abbott service teams, and third-party vendors to maximize system reliability, assay performance, and business outcomes.
Customer Partnership & Technical Leadership
  • Serve as the primary technical representative and trusted advisor within the JV laboratory.
  • Build and maintain strong relationships with laboratory leadership and key stakeholders.
  • Align technical support activities with customer operational objectives and service expectations.
  • Translate customer needs into actionable service, training, and escalation plans.
  • Support governance reviews, operational discussions, and continuous improvement initiatives.

Alinity System Ownership
  • Provide routine and advanced operational support for Alinity platforms.
  • Monitor system performance and ensure instrument readiness, optimization, and alignment with laboratory workflows.
  • Deliver user training, coaching, and knowledge transfer to laboratory personnel.
  • Identify and drive opportunities to improve utilization, productivity, and uptime.
  • Partner with Field Service Engineering (FSE) teams to resolve recurring or escalated instrument issues.

Assay and Performance Support
  • Lead troubleshooting efforts for assay performance concerns, including quality control trends, lot-to-lot variability, calibration issues, and test failures.
  • Perform root cause analysis and recommend corrective and preventive actions.
  • Support assay validation, verification, implementation, and integration activities.
  • Monitor performance metrics and proactively address potential risks to laboratory operations.

Middleware and Informatics Support
  • Provide first-line support for Abbott Middleware Solutions (such as AMS) and related informatics applications.
  • Verify connectivity, workflow functionality, data integrity, and system integration performance.
  • Coordinate issue resolution with laboratory IT teams, middleware partners, and Abbott support organizations.
  • Ensure effective communication and escalation management throughout the resolution process.

Operational Excellence
  • Assess laboratory processes and recommend improvements that increase efficiency, reliability, and customer satisfaction.
  • Coordinate technical activities across multiple stakeholders and support teams.
  • Track and communicate key service issues, risks, and resolution status.
  • Support compliance with applicable quality, regulatory, and operational requirements.

Vendor and Cross-Functional Collaboration
  • Act as the primary point of contact for technical collaboration with third-party vendors supporting the JV laboratory.
  • Coordinate resources across Technical Support, Service, Commercial, Quality, and Informatics functions.
  • Facilitate effective communication among stakeholders to ensure timely issue resolution and business continuity.

Required Qualifications
  • Bachelor's degree in Medical Laboratory Science, Medical Technology, Clinical Laboratory Science, Life Sciences, Engineering, or a minimum of 5 years of related experience.
  • Minimum 7 years of experience in diagnostics, laboratory operations, technical support, field applications, service, or a related healthcare environment.
  • Experience troubleshooting laboratory instrumentation, assays, and workflow-related issues.
  • Direct customer-facing experience with demonstrated relationship management skills.

Preferred Qualifications
  • Experience supporting Alinity platforms and related diagnostic technologies or similar CCIA equipment
  • Knowledge of laboratory regulatory requirements, quality systems, and compliance standards.
  • Experience working with middleware, laboratory informatics, or connectivity solutions.
  • Exposure to project management, process improvement, or business analysis initiatives.
  • Experience operating in highly regulated environments subject to FDA, GMP, or equivalent requirements.
  • Medical Laboratory Scientist (MLS), Medical Technologist (MT), or relevant diagnostics, laboratory, or technical certifications.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$86,700.00 - $173,300.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 20 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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