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Aaa Remote Call Center Jobs in Boston, MA (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Cambridge, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Burlington, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Boston, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Aaa Remote Call Center information

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$27

How much do aaa remote call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for aaa remote call center in Boston, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is an AAA remote call center job?

AAA remote call center jobs are customer service positions where employees work from home or another remote location to assist AAA members over the phone, via chat, or through email. These roles typically involve helping customers with roadside assistance requests, membership inquiries, travel planning, and insurance questions. Working remotely allows employees to provide support without commuting to a physical call center, offering greater flexibility while still delivering high-quality service to AAA members.

What are the key skills and qualifications needed to thrive as an AAA remote call center representative?

To thrive as a AAA Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes AAA-specific tools is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for delivering exceptional service remotely. These skills ensure effective issue resolution, customer satisfaction, and efficient handling of a high volume of service requests.

What are the main challenges faced by remote call center agents at AAA, and how can they be addressed?

Remote call center agents at AAA often face challenges such as managing time effectively, staying motivated without in-person supervision, and ensuring a quiet, distraction-free workspace. Communication can also be more complex when collaborating virtually with team members and supervisors. To succeed, agents should establish a structured routine, leverage AAA's digital collaboration tools, and proactively seek feedback and support from their team. Regular virtual meetings and ongoing training provided by AAA help remote agents stay connected and informed, ensuring consistent service quality.

What is the difference between Aaa Remote Call Center vs Customer Service Representative?

AspectAaa Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer service setting
Industry UsageCommon in telecommunication, retail, and service sectorsWidely used across various industries including retail, banking, and tech

Both roles involve assisting customers via phone or online, requiring similar credentials and work environments. The main difference is that Aaa Remote Call Center positions are often more specialized within a specific company or industry, while Customer Service Representatives may work across multiple sectors. Both roles focus on providing support, resolving issues, and ensuring customer satisfaction.

Does Aaa Remote Call Center offer remote positions?

Aaa Remote Call Center typically offers remote call center positions that allow employees to work from home. These roles often require good communication skills, a quiet environment, and sometimes specific technical tools or certifications. Remote positions in call centers are common in the industry to provide flexible work options.

What are popular job titles related to Aaa Remote Call Center jobs in Boston, MA?

For Aaa Remote Call Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Aaa Remote Call Center jobs in Boston, MA look for?

The top searched job categories for Aaa Remote Call Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Aaa Remote Call Center jobs?

Cities near Boston, MA with the most Aaa Remote Call Center job openings:

Aaa Remote Call Center jobs near you
Infographic showing various Aaa Remote Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,904 per year, or $18.7 per hour.

CSR/Call Center Representative - Remote Job

BCForward

Boston, MA • Remote

$14 - $15/hr

Contractor

Medical, Dental, Vision

Posted 10 days ago

Job description

BC forward is currently seeking a highly motivated CSR/Call Center Representative – Remote Job


Job Title: CSR/Call Center Representative – Remote Job

Location: Remote

Duration: Temp - 6 months

Pay Range: $13.5/hr to $15.00/hr (W2)
Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.

English and Spanish customer support may be required based on business needs.


Job Description

We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.

Responsibilities:

  • Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.
  • Record calls in account history with inquiry results and initiate required confirmations.
  • Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
  • Use help desk software and telephone technology to log, track, and resolve tickets per procedure.

Required Skills & Qualifications:

  • High school diploma or G.E.D.
  • One or more years of customer service or other telephone experience.
  • Experience working with organizational functions and personnel.
  • Proficiency with computer software and telephone technology.
  • Skilled in the use of help desk software, including experience with a Technical Help Desk.

Preferred Skills:

  • Basic business and analytical problem-solving skills.
  • Clear written and verbal communication skills.
  • Ability to follow oral and written directions.
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About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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