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Aaa Auto Jobs (NOW HIRING)

Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you ...

Fleet Dispatcher

Charlotte, NC · On-site

$17.74 - $19/hr

At AAA The Auto Club Group (ACG), youwill findthat you can have a fulfilling career and will be joining a company thattruly caresabout their members and employees.Continue reading to see what ...

At AAA The Auto Club Group (ACG), youwill findthat you can have a fulfilling career and will be joining a company thattruly caresabout their members and employees.Continue reading to see what ...

Automotive Technician C

Cary, NC · On-site

$17 - $25/hr

It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly AAA is seeking talented and motivated ...

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Aaa Auto information

See salary details

$11

$28

$57

How much do aaa auto jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for aaa auto in the United States is $28.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $38.46 per hour, depending on experience, location, and employer.

Do AAA agents get commission?

AAA agents typically do not receive commissions; their compensation is usually salary-based or hourly. Their earnings may include bonuses or incentives tied to customer service metrics, but commission is not a standard part of their pay structure. Compensation details can vary depending on the specific role and location.

What is the difference between Aaa Auto vs Auto Technician?

AspectAaa AutoAuto Technician
Required CredentialsHigh school diploma, ASE certifications often preferredHigh school diploma, ASE certifications typically required
Work EnvironmentAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Industry UsageCommonly used in auto repair and service industryCommonly used in auto repair and service industry
Job FocusPerforming repairs, diagnostics, and maintenancePerforming repairs, diagnostics, and maintenance

Both Aaa Auto and Auto Technician roles involve vehicle repair and maintenance, often requiring similar certifications and work environments. The main difference lies in branding or specific employer terminology, but their job functions and industry usage are largely the same.

What are some common challenges faced by Automotive Service Advisors at AAA Auto, and how can new hires prepare for them?

Automotive Service Advisors at AAA Auto often face the challenge of balancing high customer service standards with managing a busy workflow, especially during peak seasons. New hires should be prepared to quickly learn the company's service processes, communicate clearly with both customers and technicians, and handle multiple service requests simultaneously. Strong organizational skills and the ability to stay calm under pressure are key to success. Embracing continuous learning and seeking feedback from experienced team members can also help new advisors adapt and thrive in this dynamic environment.

Does AAA do remote jobs?

AAA Auto offers some remote job opportunities, particularly in customer service, claims processing, and administrative roles. These positions often require strong communication skills and may involve working with company-specific software from home. Availability of remote work varies by position and location.

How much does AAA pay remote workers?

The pay for remote workers at AAA varies depending on the position, experience, and location. Generally, AAA offers competitive salaries for customer service, claims, and administrative roles, with some positions paying between $15 and $25 per hour. Compensation may also include benefits such as health insurance and retirement plans.

Is Triple A roadside assistance a good job?

Working as a roadside assistance technician for AAA involves responding to vehicle breakdowns, often requiring knowledge of vehicle repair and safety procedures. The job can offer flexible hours and benefits, but it may also involve irregular schedules and physical demands. Overall, it can be a stable position for those interested in automotive work and customer service.

What is an AAA Auto technician?

An AAA Auto technician is a professional who works at an auto repair facility that is approved by the American Automobile Association (AAA). These technicians are trained to diagnose, repair, and maintain vehicles, ensuring high standards of service and customer care. AAA Approved Auto Repair facilities must meet strict quality standards in areas such as customer service, training, and equipment. Customers often choose AAA Auto technicians for their reliability, expertise, and the added benefits offered by AAA, such as warranties and discounts.

What are the key skills and qualifications needed to thrive as an AAA Automotive Technician, and why are they important?

To thrive as an AAA Automotive Technician, you need a solid understanding of automotive repair, diagnostics, and maintenance, often backed by a technical diploma or ASE certification. Familiarity with diagnostic tools, computerized systems, and manufacturer-specific software is commonly required. Strong problem-solving abilities, attention to detail, and effective customer communication distinguish top performers in this role. These skills ensure accurate repairs, customer trust, and safe, reliable vehicle operation.
More about Aaa Auto jobs
What cities are hiring for Aaa Auto jobs? Cities with the most Aaa Auto job openings:
What states have the most Aaa Auto jobs? States with the most job openings for Aaa Auto jobs include:
Infographic showing various Aaa Auto job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,292 per year, or $28 per hour.
Customer Service Representative - Insurance

Customer Service Representative - Insurance

AAA Auto Club Group

Remote

$23 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

196th of 263 rated insurance


Job description

Customer Service Representative - Insurance
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!
What We Offer

  • Starting Pay: $23.00 - $25.00/hour
  • Bilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)
  • Location Requirement: must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
  • Remote Training Schedule: Full-time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday-Friday, with occasional Saturday shifts between 9:00am-7:00pm. When a Saturday shift is scheduled, a weekday off will be provided. During Bullpen (on-the-job training), Saturday shifts between 9:00am-7:00pm will include taking live calls.
  • Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.
  • Comprehensive Benefits Package
  • Growth & Advancement Opportunities
What You'll Do
  • Answer inbound calls and assist members with questions related to AAA memberships
  • Deliver personalized, proactive solutions and recommend valuable products and services
  • Engage with members using strong communication and a friendly, problem-solving mindset
  • Think quickly and critically to resolve issues-this is not a scripted environment
  • Navigate multiple systems and tools while actively listening and multitasking
  • Maintain a positive, can-do attitude in a fast-paced and evolving environment
  • Participate in ongoing coaching and development to continually enhance your performance
Work-From-Home Requirements
  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with an internet speed of at least 50 mbps to 100 mbps for downloads and 10 mbps for uploads. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Internet service must adequately support the employee's work hours to ensure optimal voice & data quality.
  • You are required to provide documentation regarding your carrier & internet speed.
  • A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.
What You'll Need
  • Prior customer service experience (recent call center experience preferred)
  • Spanish fluency is a plus!
  • Excellent communication skills (written, verbal, and listening)
  • Ability to multitask and navigate computer systems in real time
  • A flexible, "can-do" mindset and willingness to adapt to change
  • High school diploma or GED
  • Ability to pass a background check and drug screening
  • Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

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Benefits

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Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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