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Aaa Adjuster information

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$37K

$75.2K

$127.5K

How much do aaa adjuster jobs pay per year?

As of Sep 15, 2026, the average yearly pay for aaa adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What is an aaa adjuster?

AAA Adjusters are professionals who handle insurance claims for the American Automobile Association (AAA). They investigate, evaluate, and settle claims filed by policyholders after incidents such as car accidents, property damage, or theft. Their responsibilities include assessing the extent of damage, verifying policy coverage, negotiating settlements, and ensuring that claims are processed efficiently and fairly. AAA Adjusters may work in the field or from an office, and they often serve as a primary point of contact between the insurance company and its customers.

What skills and qualifications are needed to thrive as an aaa adjuster?

To thrive as an AAA Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a relevant degree or claims adjuster license. Familiarity with claims management software, digital documentation tools, and industry regulations is essential. Excellent communication, negotiation, and customer service skills help in effectively resolving claims and supporting clients through stressful situations. These abilities are crucial for ensuring accurate claim assessments, customer satisfaction, and compliance with industry standards.

What are common challenges aaa adjusters face when handling claims, and how can they manage them?

AAA Adjusters often encounter challenges such as dealing with complex claims, managing high caseloads, and communicating with distressed policyholders. Effectively managing these challenges requires strong organizational skills, the ability to stay calm under pressure, and clear, empathetic communication. Utilizing digital claims management tools and maintaining up-to-date knowledge of insurance policies can also help adjusters resolve claims efficiently and accurately.

What is the difference between Aaa Adjuster vs Aaa Claims Examiner?

AspectAaa AdjusterAaa Claims Examiner
Required CredentialsInsurance license, adjuster certificationInsurance license, claims handling certification
Work EnvironmentField and office-based, investigating claimsPrimarily office-based, reviewing claims files
Employer & Industry UsageInsurance companies, adjusting claimsInsurance companies, claims review departments
Common Search & ComparisonYesYes

Both Aaa Adjusters and Aaa Claims Examiners work within the insurance industry, handling claims but with different focuses. Adjusters investigate and assess damages in the field, while Claims Examiners review claims files in an office setting. Understanding these differences helps job seekers find the right role aligned with their skills and certifications.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents, often requiring knowledge of insurance policies, negotiation skills, and sometimes certifications. The role offers steady employment, opportunities for advancement, and typically involves working in an office or claim site environment. Career satisfaction depends on individual interests in customer service, detail orientation, and handling complex claims.

Which claims adjuster makes the most money?

Senior claims adjusters, especially those specializing in complex or high-value claims such as large commercial or catastrophic losses, tend to earn the highest salaries among claims adjusters. Factors like experience, certifications, and the employer also influence earning potential, with specialized adjusters often earning significantly more than entry-level staff.
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Aaa Adjuster jobs near you
Infographic showing various Aaa Adjuster job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $75,193 per year, or $36.2 per hour.

Claims Senior Property Adjuster

Boston, MA • Remote

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

$31.10 - $41.42/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Handle claims reported on Homeowner policies by conducting investigations, evaluating coverage, and determining policy obligations.

  • Communicate with insureds, vendors, and witnesses to obtain statements and explain policy coverages and claims processes.

  • Negotiate and make decisions within settlement authority to resolve first-party claims and coordinate with internal and external departments as required.

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

Job description

Claims Senior Property Adjuster


Job Summary
This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of moderate to high complexity. The primary functions include interpreting information from First Notice of Loss reports, claim investigation, coverage evaluation, negotiation strategies and claims resolution. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines.
Job Duties

  • Identify and obtain statements from insureds, vendors and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Determine policy obligations by assessing the liability and damage components of the loss. Responsible for maintaining proper activities and service levels.

  • Communicate and interact with a variety of individuals. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.

  • Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage. Objectively discern and address issues that may be questioned in an audit.

  • Coordinate with internal and external departments as required.

  • The position requires a higher degree of discretion and independent judgment in analysis and problem-solving to manage losses effectively. Respond quickly and effectively to customer needs and problems.

  • May attend and participate in legal proceedings.


Qualifications

  • Bachelors Equivalent combination of education and experience

  • 4-6 years Prior claims handling experience. Required

  • 4-6 years Property claims administration experience. Preferred

  • Working knowledge of claims administration best practices and procedures.

  • Moderate knowledge of fault assessment, negligence and subrogation principles required.

  • Working knowledge of Microsoft Office suite, general computer software and claims software.

  • Advanced organization and planning recognition skills required.

  • Advanced oral and written communication skills required.

  • Advanced interpersonal skills required.

  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required

  • An insurance/claims adjuster license may be required for claims administration in specific states.


Travel Requirements

  • Occasional travel to off-site business meetings or conferences. (5% proficiency)

#LI-SM1

The starting pay range for this position is $31.10 - $41.42 per hour. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

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Benefits

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Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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