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Aaa Adjuster information

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$37K

$75.2K

$127.5K

How much do aaa adjuster jobs pay per year?

As of Sep 14, 2026, the average yearly pay for aaa adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What is an aaa adjuster?

AAA Adjusters are professionals who handle insurance claims for the American Automobile Association (AAA). They investigate, evaluate, and settle claims filed by policyholders after incidents such as car accidents, property damage, or theft. Their responsibilities include assessing the extent of damage, verifying policy coverage, negotiating settlements, and ensuring that claims are processed efficiently and fairly. AAA Adjusters may work in the field or from an office, and they often serve as a primary point of contact between the insurance company and its customers.

What skills and qualifications are needed to thrive as an aaa adjuster?

To thrive as an AAA Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a relevant degree or claims adjuster license. Familiarity with claims management software, digital documentation tools, and industry regulations is essential. Excellent communication, negotiation, and customer service skills help in effectively resolving claims and supporting clients through stressful situations. These abilities are crucial for ensuring accurate claim assessments, customer satisfaction, and compliance with industry standards.

What are common challenges aaa adjusters face when handling claims, and how can they manage them?

AAA Adjusters often encounter challenges such as dealing with complex claims, managing high caseloads, and communicating with distressed policyholders. Effectively managing these challenges requires strong organizational skills, the ability to stay calm under pressure, and clear, empathetic communication. Utilizing digital claims management tools and maintaining up-to-date knowledge of insurance policies can also help adjusters resolve claims efficiently and accurately.

What is the difference between Aaa Adjuster vs Aaa Claims Examiner?

AspectAaa AdjusterAaa Claims Examiner
Required CredentialsInsurance license, adjuster certificationInsurance license, claims handling certification
Work EnvironmentField and office-based, investigating claimsPrimarily office-based, reviewing claims files
Employer & Industry UsageInsurance companies, adjusting claimsInsurance companies, claims review departments
Common Search & ComparisonYesYes

Both Aaa Adjusters and Aaa Claims Examiners work within the insurance industry, handling claims but with different focuses. Adjusters investigate and assess damages in the field, while Claims Examiners review claims files in an office setting. Understanding these differences helps job seekers find the right role aligned with their skills and certifications.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents, often requiring knowledge of insurance policies, negotiation skills, and sometimes certifications. The role offers steady employment, opportunities for advancement, and typically involves working in an office or claim site environment. Career satisfaction depends on individual interests in customer service, detail orientation, and handling complex claims.

Which claims adjuster makes the most money?

Senior claims adjusters, especially those specializing in complex or high-value claims such as large commercial or catastrophic losses, tend to earn the highest salaries among claims adjusters. Factors like experience, certifications, and the employer also influence earning potential, with specialized adjusters often earning significantly more than entry-level staff.
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Aaa Adjuster jobs near you
Infographic showing various Aaa Adjuster job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $75,193 per year, or $36.2 per hour.

Claims Complex Auto Adjuster

Lincoln, RI • Remote

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

$69K - $92K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

Job description

Claims Complex Auto Adjuster


Job Summary
The Claims Complex Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution, and negotiation strategies of high-complexity claims in compliance with established company technical and customer service best practices. Under minimal supervision, the adjuster works within specific limits and authority to resolve claims.
Job Duties

  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address complex coverage issues.

  • Identify and obtain statements from insureds, claimants, and witnesses. Conduct phone investigations to determine liability and damages. Provide independent analysis and differentiate between allegations and facts.

  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party complex claims in multiple markets. Demonstrate proficiency with estimates, property, bodily injury, material damage, liability, total loss evaluations, diminished value, analysis of claims, claims technology, and tool usage.

  • Coordinate with internal and external departments as required.

  • Respond quickly to customer needs and inquiries.

  • Overtime and holiday hours may be required


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • 4-6 years Claims handling experience. Required

  • Advanced knowledge of claims administration best practices and procedures.

  • Advanced understanding of vehicle repair processes and procedures

  • Advanced in fault assessment, negligence and subrogation principles required.

  • Proficient of Microsoft Office suite, general computer software and claims software.

  • Organization and planning recognition proficiency required.

  • Advanced oral and written communication skills.

  • Advanced interpersonal skills required.

  • Advanced in typing/keyboarding/mousing

  • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred

  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred


Travel Requirements

  • Occasional travel to off-site business meetings or conferences. (5% proficiency)

The starting pay range for this position is $69,300 - $92,600 annually. Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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