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Aaa Insurance Adjuster information

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$19.5K

$74.7K

$110.5K

How much do aaa insurance adjuster jobs pay per year?

As of Sep 8, 2026, the average yearly pay for aaa insurance adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an AAA insurance adjuster?

AAA Insurance Adjusters are professionals who assess insurance claims on behalf of AAA, a well-known insurance and roadside assistance provider. Their primary role is to investigate claims, evaluate the extent of damage or loss, determine insurance coverage, and negotiate settlements with policyholders. They work directly with customers to ensure claims are processed fairly and efficiently, while adhering to company policies and state regulations. AAA Insurance Adjusters may handle a variety of claims, including auto, home, and property insurance. Their expertise helps both the company and its clients resolve claims quickly and accurately.

How does an AAA insurance adjuster typically collaborate with policyholders and other professionals during the claims process?

AAA Insurance Adjusters work closely with policyholders to investigate and resolve claims, often serving as the main point of contact throughout the process. They coordinate with repair shops, contractors, medical professionals, and legal representatives to gather necessary documentation and ensure accurate evaluations. Effective communication and empathy are crucial, as adjusters must explain coverage details, negotiate settlements, and address concerns while maintaining professionalism and transparency. Collaboration with internal teams, such as claims supervisors and underwriters, is also common to ensure claims are processed efficiently and in compliance with company guidelines.

What are the key skills and qualifications needed to thrive as an AAA insurance adjuster, and why are they important?

To excel as an AAA Insurance Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a relevant degree or experience in insurance or a related field. Familiarity with claims management software, estimating tools like Xactimate, and possibly an adjuster’s license are commonly required. Attention to detail, strong communication, and negotiation skills help adjusters effectively work with clients, third parties, and internal teams. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer satisfaction.

Is an Aaa Insurance Adjuster a good career?

An AAA Insurance Adjuster is a professional responsible for evaluating insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role can offer stable employment, opportunities for advancement, and typically involves working in an office or claims environment. Career growth depends on experience, certifications, and the ability to handle complex claims efficiently.

What cities are hiring for Aaa Insurance Adjuster jobs?

Cities with the most Aaa Insurance Adjuster job openings:

What states have the most Aaa Insurance Adjuster jobs?

States with the most job openings for Aaa Insurance Adjuster jobs include:

What are popular job titles related to Aaa Insurance Adjuster jobs?

For Aaa Insurance Adjuster jobs, the most frequently searched job titles are:

Aaa Insurance Adjuster jobs near you
Infographic showing various Aaa Insurance Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $74,680 per year, or $35.9 per hour.

Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local)

CSAA Insurance Group

Columbus, OH • On-site

$62K - $83K/yr

Full-time

Retirement

Re-posted 21 days ago

Key responsibilities

  • Investigate, evaluate, and settle homeowners' property and personal property claims, including physical inspections and damage assessments.

  • Photograph, inspect, and determine the scope of repairs for damaged dwellings, structures, and personal property, and prepare repair bids using Xactimate.

  • Communicate with insureds, third parties, and contractors to agree on repair costs and follow the repair process to completion.

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply
Internal candidates: Please go to Workday and click "Find Jobs" link under Career
Thank you for considering opportunities with us!
Job Title
Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local)
Requisition Number
R7818 Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local) (Open)
Location
Ohio - Home Teleworkers
Additional Locations
Job Information
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.
We are actively hiring for a Sr. Field Adjuster, Homeowner Claims in Columbus, OH!
Please note that this is a remote position located in Columbus, OH or surrounding areas. Local travel will be required.
Your Role: As a Sr. Field Adjuster, Homeowner Claims, you will obtain and record required loss information from the insured. Under close supervision, you will investigate, evaluate, negotiate, and settle homeowners' property/personal property claims, including adjustment to conclusion; involves low- to higher-complexity claims that typically require physical inspection. You will be the owning adjuster for all claims assigned at the Field Adjuster level. In this role, you will be expected to progress to the competency level of a Level 5 Homeowner Adjuster. May be required to assign, coordinate, and oversee independent adjuster assignments.
Your Work:
  • Investigate and evaluate all elements of property loss claims of moderate-high severity both in the field and virtually.
  • Contacts and meets with the insured or 3rd party virtually or in-person to photograph and inspect all damaged dwellings, other structures, and personal property.
  • Determines scope of repairs. Prepares a repair bid using Xactimate estimating system.
  • Comes to an agreed cost of repair with the insured, and possibly Network Repair Program contractor (NRP) or insured's contractor.
  • Follows the repair process to conclusion.
  • With the assistance of experts where needed, ensures that the cause of the loss is thoroughly investigated and identified.
  • Settles and pays dwelling or other structure damages once the coverage analysis is completed.
  • Handles all correspondence to ensure the file is regulatory compliant.

Required Experience, Education and Skills:
  • Requires 6+ years related professional experience with transferrable skills.
  • 4+ years claims experience with preferred emphasis on homeowner claims.
  • High school diploma required.
  • Related bachelor's degree or higher may be in lieu of 2 years experience.
  • Knowledge of Xactimate repair estimating system.
  • Knowledge of homeowner policies and procedures.
  • A valid driver's license and insurable driving record or alternative transportation to safely transport large and/or heavy equipment between sites is required.

What would make us excited about you:
  • Bachelor Degree or combination on education and experience.
  • 2+ years field experience.
  • Knowledge of home construction.

Why Choose a Career at CSAA IG?
At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.
Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long-term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in-person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
CSAA Insurance Group is an equal opportunity employer.
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The national average hourly rate for this position is $38.88-$43.20. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $38.88-$51.88. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.
This job posting will be unposted on Fri, 11 Sep 2026.

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