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ATM Repair information

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$13

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$31

How much do atm repair jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for atm repair in the United States is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.24 per hour, depending on experience, location, and employer.

What is an ATM repair technician?

ATM repair technicians are professionals who install, maintain, and repair automated teller machines (ATMs). Their work includes diagnosing technical issues, replacing faulty parts, performing software updates, and ensuring the machines operate securely and efficiently. They often travel between different ATM locations, work with both hardware and software components, and may also provide customer support and training to bank staff. ATM repair technicians play a crucial role in keeping banking services accessible and reliable for customers.

What skills and qualifications are needed to be an ATM repair technician?

To thrive as an ATM Repair Technician, you need strong mechanical and electronic troubleshooting skills, along with a high school diploma or technical certification in electronics or a related field. Familiarity with diagnostic tools, specialized repair software, and ATM systems from major manufacturers like NCR or Diebold is typically required. Attention to detail, problem-solving ability, and effective communication are crucial soft skills for addressing complex issues and interacting with clients. These skills ensure quick, reliable repairs, minimize downtime, and maintain customer satisfaction in the financial services industry.

What are common challenges faced by ATM repair technicians?

ATM repair technicians often encounter challenges such as diagnosing complex hardware and software issues, working under strict time constraints to minimize downtime, and responding to service calls in various locations, sometimes outside of regular business hours. The role also requires strict adherence to security protocols and attention to detail when handling sensitive equipment and cash components. Collaborating effectively with bank personnel and other technical teams is important to ensure quick and secure resolution of problems.

What is the difference between Atm Repair vs ATM Technician?

AspectAtm RepairATM Technician
CertificationsBasic electronics, troubleshootingElectronics, networking, troubleshooting
Work EnvironmentService calls, repair shops, client sitesField service, client locations, maintenance
Employer & IndustryBanking, financial services, ATM service companiesBanking, retail, ATM service providers

Both Atm Repair and ATM Technician roles involve troubleshooting and fixing ATM machines. However, ATM Technicians often have more advanced certifications in electronics and networking, and their work may include more complex diagnostics. Both roles are essential in the banking and retail industries, with overlapping responsibilities but differing in scope and technical requirements.

How to become an ATM repair technician?

To become an ATM repair technician, you typically need a high school diploma or equivalent, along with technical training in electronics or computer repair. Many employers prefer candidates with experience in troubleshooting electronic systems and familiarity with banking or security equipment, and some may require certifications such as CompTIA A+ or manufacturer-specific training. On-the-job training is common, and technicians often work in environments that require physical dexterity and problem-solving skills.
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ATM Repair jobs near you
Infographic showing various Atm Repair job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,482 per year, or $22.3 per hour.

ATM/ITM Operations Specialist

Burke & Herbert Bank & Trust

Alexandria, VA • On-site

$24 - $30/hr

Full-time

Posted 25 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 171 rated banks

Job description

CLASSIFICATION: Non-exempt


REPORTS TO: Card/ITM Services Manager


DATE: April 25, 2025



JOB DESCRIPTION

Summary/Objective

The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs.
  • Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships.
  • Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network.
  • Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors.
  • Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations.
  • Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs).
  • Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting.


Other Duties

  • Conducts performance evaluations of vendor services and recommends improvements.
  • Assists with compliance reporting and audit preparation related to ATM/ITM operations.
  • Trains team members on operational procedures and maintenance techniques.
  • Other duties as assigned.


Skills/Abilities

  • Strong organizational and interpersonal skills.
  • Proficiency with Microsoft Office applications, particularly Excel and Word.
  • Basic knowledge of computer systems and ATM/ITM operations.
  • Familiarity with Regulation E compliance requirements.
  • Analytical skills for identifying and resolving service or performance issues.
  • Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades.

Supervisory Responsibility

This position does not have supervisory responsibilities.


Work Environment

This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available.


Physical Demands

The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks.


Travel

Travel is required for servicing ATMs/ITMs within the bank’s footprint and vendor coordination.

Education and Experience

  • Three to five years of experience in a financial institution or related field.
  • Strong problem-solving skills with attention to detail.
  • Associate's degree or demonstrated equivalent experience.
  • Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations.


For Applicants located in Alexandria, Virginia (VA): The anticipated salary range for this position is $24.00 - $30.00 an hour.

The ranges listed for Virginia represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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