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988 Counselor Jobs in Raleigh, NC (NOW HIRING)

Five years of counseling experience in a public-school environment. CERTIFICATION AND LICENSE REQUIREMENTS Must hold or be eligible for a North Carolina professional educator's license with licensure ...

Five years of counseling experience in a public-school environment. CERTIFICATION AND LICENSE REQUIREMENTS Must hold or be eligible for a North Carolina professional educator's license with licensure ...

Extensive knowledge of federal, state, and local policies and procedures regarding counseling; * Considerable knowledge of social-emotional learning best practices; * Considerable knowledge of ...

Five years of counseling experience in a public-school environment. CERTIFICATION AND LICENSE REQUIREMENTS Must hold or be eligible for a North Carolina professional educator's license with licensure ...

The School Counselor will, as a member of the Student Support Team, plan, implement, and evaluate a comprehensive program of guidance and counseling services. Responsibilities include direct ...

The School Counselor will, as a member of the Student Support Team, plan, implement, and evaluate a comprehensive program of guidance and counseling services. Responsibilities include direct ...

Overview Provides comprehensive clinical genetic counseling and leads the integration of genetic testing into patient care. This role guides appropriate testing strategies in alignment with ACMG/NSGC ...

Job Location Raleigh, NC Department Counseling Services About the Department The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where ...

Upper School Counselor new grads accepted Location: Oxford, NC Job Type: Full-Time Schedule: Monday-Friday, 8:00 AM-4:00 PM Job Summary : We are seeking a compassionate, organized, and student ...

Certified Instructional Support Staff/Professional School Counselor Date Posted: 7/16/2026 Location: Shepard Middle School Date Available: 08/17/2026 Position Number: Assignment Type: Position Term ...

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988 Counselor information

See Raleigh, NC salary details

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How much do 988 counselor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 988 counselor in Raleigh, NC is $14.56, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.35 per hour, depending on experience, location, and employer.

What is a 988 counselor?

988 counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises through the 988 Suicide & Crisis Lifeline. They listen without judgment, offer guidance, and connect callers to resources or emergency services if needed. These counselors play a vital role in helping people manage emotional distress and find help during difficult moments.

What are the key skills and qualifications needed to thrive as a 988 counselor?

To thrive as a 988 Counselor, you need a background in mental health, crisis intervention, and active listening, often supported by a degree in psychology, social work, or counseling. Familiarity with crisis management protocols, risk assessment tools, and secure communication systems like call center software is typically required. Compassion, emotional resilience, and strong communication skills enable counselors to support individuals in severe distress effectively. These competencies are vital to ensuring immediate, empathetic, and safe intervention for callers experiencing mental health crises.

What are some common challenges 988 counselors face when supporting individuals in crisis, and how is support provided to manage these challenges?

988 Counselors often encounter emotionally intense situations, such as supporting callers experiencing severe distress, suicidal thoughts, or trauma. These challenges can be emotionally taxing and require strong emotional resilience and self-care practices. To help manage these demands, counselors typically receive regular supervision, participate in debriefing sessions, and have access to mental health support resources within their organizations. Ongoing training and a supportive team environment also play a key role in helping counselors navigate these difficult situations effectively.

What cities near Raleigh, NC are hiring for 988 Counselor jobs?

Cities near Raleigh, NC with the most 988 Counselor job openings:

Counselor

Knightdale, NC • On-site


Wake County Public School System
Education • 201 - 500 employees

5.3

Company rating: 5.3 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

545th of 639 rated elementary and secondary schools

People enjoy working here

Recommended by parents

Respectful managers


Full-time

Re-posted 29 days ago


Job description

Overview

POSITION PURPOSE: 

Works collaboratively with teachers to support student social-emotional learning skills. Promotes student success, provides preventive services, and responds to identified student needs by implementing a comprehensive school counseling program that addresses academic, career, and personal/social development for all students.

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Extensive knowledge of federal, state, and local policies and procedures regarding counseling;
  • Considerable knowledge of social-emotional learning best practices;
  • Considerable knowledge of Microsoft Office, specifically, Microsoft Word, Excel, PowerPoint; Google Apps;
  • Excellent organizational skills;
  • Effective time management skills;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, and the public.

 

EDUCATION, TRAINING, AND EXPERIENCE

  • Master's degree in School Counseling;
  • Five years of counseling experience in a public-school environment.

CERTIFICATION AND LICENSE REQUIREMENTS

  • Must hold or be eligible for a North Carolina professional educator's license with licensure in School Counseling;
  • Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

  • Familiarity with Wake County Public School System (WCPSS) K-5, 6-8, and 9-12 social-emotional learning curriculums, programs, and practices. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

  • Collaborates with school staff to promote a positive school climate and build relationships.
  • Connects with families to bridge home-school communication regarding attendance, outside resources, and other needs of the family.
  • Collaborates with teachers to support social-emotional learning in the classroom.
  • Works with students individually or in small groups on topics related to study skills, organization, work habits, etc.
  • Responds to crises, as needed.
  • Performs other related duties, as assigned.
  • WORKING CONDITIONS:

    PHYSICAL ENVIRONMENT  

    Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull, or otherwise move objects up to ten pounds. The position requires driving an automobile. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

    WORK ENVIRONMENT

    Must be able to work in an office environment and come into direct contact with school system staff, staff members of external funding agencies, and the community.

    EFFECTIVE DATE:  4/2023

    DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position.  This description may be revised by the supervisor, with HR review and approval, at any time.

    Employment Type: FULL_TIME

    Wake County Public Schools logo

    About Wake County Public Schools

    Sourced by ZipRecruiter

    Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

    Industry

    Education

    Company size

    201 - 500 Employees

    Headquarters location

    Cary, NC, US

    Year founded

    1976


    What Wake County Public School System employees say

    Pay

    Benefits

    Hours and flexibility

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