ZipRecruiter

Log In

1

988 Chat Jobs in Indiana (NOW HIRING)

OSBORN LLC

Manager Customer Service

Richmond, IN · Remote

Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...

Osborn GmbH

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.; resolve customer inquiries promptly and accurately to ensure customer satisfaction. Escalate as ...

AYS

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Key Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide product and service information to customers - Identify and escalate ...

previous pagenext page

Showing results 21-40

All Jobs988 Chat Jobs988 Chat Jobs in Indiana

988 Chat information

What is a 988 chat?

A 988 Chat job involves providing emotional support, crisis intervention, and suicide prevention assistance through online chat services as part of the 988 Suicide & Crisis Lifeline. Chat counselors engage with individuals in distress, assess their needs, and offer resources or referrals to help them navigate their situations. This role requires strong communication skills, empathy, and the ability to remain calm under pressure. Counselors typically receive specialized training to support individuals facing mental health challenges.

What does a typical shift look like for a 988 chat specialist?

As a 988 Chat specialist, your shifts typically involve managing multiple online conversations with individuals experiencing emotional distress or crisis, using structured protocols to provide real-time support and resources. You may collaborate virtually with supervisors and team members for escalations, debriefings, or case reviews, and keep detailed, accurate records after each chat. While most work is performed remotely or in emergency call centers, the role requires adaptability, focused attention, and periods of high intensity. Regular training and peer meetings are common to support professional development and well-being.

What are the key skills and qualifications needed to thrive in the 988 chat position, and why are they important?

To thrive as a 988 Chat specialist, you need strong crisis intervention skills, active listening abilities, and experience in mental health support, typically backed by relevant training or a background in psychology, social work, or counseling. Familiarity with secure chat platforms, crisis management software, and compliance with confidentiality regulations such as HIPAA is essential. Exceptional emotional intelligence, resilience, and clear written communication set candidates apart. These competencies ensure effective, compassionate support for individuals in crisis and contribute to positive outcomes during high-stress situations.

What are the most commonly searched types of 988 Chat jobs in Indiana?

The most popular types of 988 Chat jobs in Indiana are:

What are popular job titles related to 988 Chat jobs in Indiana?

For 988 Chat jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching 988 Chat jobs in Indiana look for?

The top searched job categories for 988 Chat jobs in Indiana are:

What cities in Indiana are hiring for 988 Chat jobs?

Cities in Indiana with the most 988 Chat job openings:

988 Chat jobs near you
Infographic showing various 988 Chat job openings in Indiana as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Temp to Perm - Non-Clinical - Customer Service Representative (Days) Indianapolis IN

Superbeo

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 2 hours ago

Job description

Job Title: Customer Service Representative (Burmese Speaking)
Location: Indianapolis, IN
Assignment Length: 13 weeks
Start Date: July 21, 2025
Guaranteed Hours: 40 hours/week
Shift Schedule:
• Monday – Friday (8-hour days)
• Two required late shifts/week (for bilingual agents)
On-Call: Not Required
Weekend Requirements: None
Work Type: Hybrid (some remote work)
Pay Details
 Pay Rate: xx18.00/hour
 
Job Description

As a bilingual Customer Service Representative , you will assist health plan members and providers with inquiries, education, and issue resolution. This hybrid role involves daily member calls, coordinating care needs, and supporting medical management operations.
Key Responsibilities:
• Respond to member and provider calls, emails, and chats
• Provide assistance with benefits, claims, eligibility, referrals, and pharmacy issues
• Arrange transportation, locate providers, and support community service access
• Perform ongoing member education and assist with health assessments
• Document calls and maintain accurate records per department standards
• Support preventative health screening and quality initiatives
• Collaborate with Medical Management, Provider Relations, and Quality teams
 
Requirements
Experience:
• Minimum 1 year in a customer service role with direct client contact (via phone, email, chat, or in-person) – Required
• Must speak Burmese fluently – Required
Education:
• High School Diploma – Required (proof not needed at submission)