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Crisis Chat Jobs in Indiana (NOW HIRING)

Crisis Chat information

See Indiana salary details

$8

$20

$36

How much do crisis chat jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for crisis chat in Indiana is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Crisis Chat position, and why are they important?

To thrive as a Crisis Chat professional, you need strong active listening, crisis intervention, and emotional support skills, often supported by relevant training in psychology, counseling, or social services. Familiarity with chat-based platforms, client management systems, and crisis response protocols is typically required. Compassion, resilience, and the ability to remain calm under pressure are essential soft skills for the position. These qualities are crucial for safely and effectively supporting individuals in distress and ensuring positive outcomes during high-stress situations.

What challenges might I face working as a Crisis Chat professional, and how is support provided?

As a Crisis Chat professional, you may encounter emotionally intense conversations, high volumes of chat requests, and situations that require rapid decision-making under pressure. It's common to work as part of a coordinated team with supervisors and mental health professionals available for guidance and debriefing. Most organizations offer thorough onboarding, ongoing training, and regular check-ins to support your well-being and skill development. Peer support and access to resources for managing stress are also typically provided to help you succeed in this vital role.

What is a Crisis Chat?

A Crisis Chat job involves providing emotional support, resources, and crisis intervention to individuals in distress through online text-based communication. Crisis Chat responders listen with empathy, assess the situation, and offer appropriate support or referrals to help-seekers. This role requires strong communication skills, emotional resilience, and the ability to remain calm under pressure. Many Crisis Chat positions are with helplines, mental health organizations, or crisis intervention services.

What are the most commonly searched types of Crisis Chat jobs in Indiana? The most popular types of Crisis Chat jobs in Indiana are:
What are popular job titles related to Crisis Chat jobs in Indiana? For Crisis Chat jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Crisis Chat jobs in Indiana look for? The top searched job categories for Crisis Chat jobs in Indiana are:
What cities in Indiana are hiring for Crisis Chat jobs? Cities in Indiana with the most Crisis Chat job openings:
Infographic showing various Crisis Chat job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,838 per year, or $20.6 per hour.

Behavioral Health Crisis Therapist- North

Community Health Network

Indianapolis, IN • On-site

$59K - $76K/yr

Full-time

Re-posted 22 hours ago


Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 233 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers


Job description

Now offering up to $7,500 in hiring bonuses for Crisis Therapists!
Questions? Chat with a Recruiter: https://jobs.betterleap.com/ecommunity
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Behavioral Health Crisis Therapist conducts crisis mental health and substance abuse evaluations for consumers. Evaluates biopsychosocial status and needs for the development of an appropriate treatment/crisis plan. Provides 24-hour mental health/substance abuse emergency resources to persons in central Indiana.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
- LCSW, LMHC, or LMFT in the State of Indiana required.
- Master's degree from an accredited college or university in a mental health related field required.
- 2 + years of experience providing mental health treatment required.
- Past experience in crisis triage and management, risk assessments, and working with mental health and chemically dependent populations preferred.
- Experience in medical milieu preferred.
- Evaluate psychosocial status and needs for development of appropriate disposition.
- Provide ADL's when necessary. Triage patients accurately and efficiently in numerous settings (Pavilion, ER, medical unit). Determine level of care. Determine level and type of risk, suicide and homicide, for each patient that presents as "in crisis." Conduct crisis intervention and support services to consumers of all ages. Conduct mental health and chemical dependency screening for consumers and family members. Coordinate direct admissions between patients' providers, inpatient psychiatrists, and inpatient units. Maintain documentation for all crisis and case management services, including but not limited to social, psychiatric, and medical histories, and presenting cases in a way that supports disposition and preliminary diagnosis.
- Provides offsite and community-based response. Provides consultation services to medical units as needed. Provide consultation and education to hospital staff and external customers. Screen for acute care services including partial, outpatient, and case management.
- Provide psychiatric coverage to Network Emergency departments and other departments, as needed. Present detailed cases to insurance reviewers for certification. Succinctly present cases to psychiatrists on high-risk patients.
- Participate in aggressive behavior management appropriate to the population served.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!

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