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911 Training Coordinator Jobs (NOW HIRING)

Axon

NOC Engineer, Axon 911

New York, NY

Responsible for the recruitment, training, and development of the NOC Engineers Team. Drive the ... Handle escalations and manage multi-level support coordination. Ensure swift resolution of ...

Axon

Sr. Technical Project Manager, Axon 911

New York, NY · On-site

$120K - $165K/yr

... while coordinating technical and operational resources across Axon 911, our partners, and our ... Facilitate system handovers to customer IT teams and lead onboarding/training where required

Axon

NOC Engineer, Axon 911

New York, NY · On-site

$80K - $90K/yr

Responsible for the recruitment, training, and development of the NOC Engineers Team. Drive the ... Handle escalations and manage multi-level support coordination. Ensure swift resolution of ...

IXP Corporation

911 Dispatcher

Danbury, CT · On-site

$25.01 - $30.45/hr

Coordinates with Manager to implement changes in Center procedures. Speaks English clearly and ... Meets all training requirements of the Center. Participates in available professional development ...

Gaston County, NC

911 Telecommunicator I

Gastonia, NC · On-site

$22.45 - $26.66/hr

Review training documents in PowerDMS. Check emails daily. Participate in training sessions ... eye coordination to efficiently operate multiple keyboards and CRT workstations. * Must have a ...

Axon

Sr. Technical Project Manager, Axon 911

New York, NY · On-site

$120K - $165K/yr

... while coordinating technical and operational resources across Axon 911, our partners, and our ... Facilitate system handovers to customer IT teams and lead onboarding/training where required

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911 Training Coordinator information

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How much do 911 training coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 911 training coordinator in the United States is $28.15, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by a 911 training coordinator, and how can they be addressed?

A 911 Training Coordinator often faces the challenge of keeping training materials updated with evolving technology and protocols while ensuring all staff are compliant with current standards. Balancing the diverse learning styles and experience levels of trainees can also be demanding. To address these challenges, coordinators collaborate closely with supervisors and technical experts, utilize a mix of hands-on and classroom training, and regularly assess the effectiveness of training programs. Staying proactive with ongoing professional development helps them keep training relevant and engaging.

What does a 911 training coordinator do?

A 911 Training Coordinator is responsible for developing, implementing, and overseeing training programs for emergency dispatchers and call takers. They ensure that staff are properly trained in emergency response procedures, technology systems, and communication protocols. The coordinator also updates training materials, evaluates staff performance, and ensures compliance with local, state, and federal regulations. Their role is essential for maintaining the efficiency and effectiveness of emergency response services.

What are the key skills and qualifications needed to thrive as a 911 training coordinator?

To thrive as a 911 Training Coordinator, you need a background in emergency communications, knowledge of public safety protocols, and often a relevant degree or certification in emergency management or communications. Familiarity with Computer-Aided Dispatch (CAD) systems, training software, and certifications such as APCO or NENA are typically required. Strong leadership, communication, and organizational skills help you effectively design training programs and mentor staff. These skills ensure that emergency dispatchers are well-prepared to handle critical situations and maintain public safety standards.

What is the difference between 911 Training Coordinator vs 911 Dispatcher?

Aspect911 Training Coordinator911 Dispatcher
Primary RoleDevelops and delivers training programs for emergency responders and dispatch staffReceives emergency calls and dispatches appropriate services
Required CertificationsEmergency Medical Dispatch (EMD), CPR, training certificationsEmergency Medical Dispatch (EMD), CPR, dispatch certifications
Work EnvironmentTraining centers, emergency communication centers911 call centers, emergency response facilities
Employer & IndustryPublic safety agencies, emergency servicesPublic safety agencies, emergency services

Both roles require similar certifications like EMD and CPR. The 911 Training Coordinator focuses on training and program development, while the 911 Dispatcher handles emergency calls and dispatching. They work in related environments within public safety agencies but serve different functions in emergency response operations.

More about 911 Training Coordinator jobs
What cities are hiring for 911 Training Coordinator jobs? Cities with the most 911 Training Coordinator job openings:
What states have the most 911 Training Coordinator jobs? States with the most job openings for 911 Training Coordinator jobs include:
What job categories do people searching 911 Training Coordinator jobs look for? The top searched job categories for 911 Training Coordinator jobs are:
911 Training Coordinator jobs near you
Infographic showing various 911 Training Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,562 per year, or $28.2 per hour.

Part-Time - 911 Dispatcher

City of Lancaster, TX

Lancaster, TX • On-site

$1.0K/wk

Part-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

Salary : $1,028.80 Biweekly
Location : 100 Craig Shaw Memorial Pkwy Lancaster, TX
Job Type: Part-Time
Job Number: 5727-2026-1 PT
Department: Emergency Communications
Opening Date: 07/17/2026
Max Number of Applicants: 100
Summary
Receives and dispatches emergency and routine calls for police, fire, ambulance, and other emergency services by performing the following duties
Essential Duties and Responsibilities
  • Receives and screens incoming calls for law enforcement, fire, medical, or other emergency services.
  • Questions callers to determine location and seriousness of emergency and response needed.
  • Enters information into computer-aided dispatch system.
  • Operates two-way radio and/or other communications equipment to dispatch police, fire, medical, and other personnel and equipment and to relay instructions or information to remote units.
  • Provides pre-arrival instructions to caller, including CPR.
  • Coordinates police, fire, ambulance, and other emergency requests, relaying instructions to closest and most suitable units available.
  • Relays information between hospital staff and emergency medical technicians at site or in ambulance.
  • Provides preliminary first aid instructions before paramedic truck or ambulance arrives.
  • Transmits and receives messages between divisions of own agency and other law enforcement agencies.
  • Monitors silent alarm systems, remote cameras, and other systems used to detect illegal entry and maintain security.
  • Contacts police officers to verify assignment locations, monitors dispatched units and, when necessary, serves as liaison with caller.
  • Enters, updates, and retrieves information from a variety of computer systems.
  • Answers or forwards non-emergency requests for assistance.
  • Tests communications and alarm equipment and backup systems to ensure serviceability.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
High School Diploma or GED and a combination of one year of clerical; computer operation; heavy telephone/public contact or related experience. Thirty (30) semester hours of college credit may substitute for one year of required experience.
Certificates, Licenses, Registrations
TCOLE Operator's Certification preferred but not required. A valid class C driver's license with a clean driving record is a requirement of this position. CPR Certification - Must be able to be obtained within 6 months.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our
01
Do you understand and acknowledge that this is a part-time position and that, if selected, you would be hired into a part-time role?
  • Yes
  • No

02
This position requires a valid driver's license with a clean driving record. Which option best describes your current status?
  • I do not currently possess a valid driver's license with a clean driving record
  • I currently possess a valid out-of-state driver's license with a clean driving record
  • I currently possess a valid Texas driver's license with a clean driving record

03
This position requires availability for nights, weekends, and holidays. Please indicate your availability.
  • Not available for nights, weekends, and holidays
  • I have some limitations in my availability
  • Fully available for nights, weekends, and holidays

04
This position requires handling emergency calls and making decisions in stressful, fast-paced situations. Which option best describes your comfort level working in this environment
  • I am not comfortable working in high-stress, emergency situations
  • I may be able to work in this environment with training and support
  • I am comfortable working in high-stress, fast-paced situations

05
This position requires successful completion of an extensive background process, including a drug screen, polygraph examination, psychological examination, and fingerprinting. Please indicate your willingness to proceed under these requirements.
  • No, I am not willing to complete all required steps
  • I may be willing, but I have questions about the process
  • Yes, I understand and am willing to complete all required steps

06
This position involves handling high-volume calls from the public, including emergency and stressful situations. Which option best describes your background?
  • I have limited or no experience in this type of environment
  • I have some experience with phone-based or public-facing work, but not in a high-pressure setting
  • I have direct experience handling high-volume calls or public contact in a fast-paced environment

07
Which area below best reflects your strongest related experience?
  • 911 dispatch / emergency communications
  • Call center / high-volume phone work
  • Clerical / administrative support with computer data entry
  • Customer service / public contact in a fast-paced environment
  • Public safety / law enforcement / fire / EMS support
  • I do not have directly related experience

08
Please indicate your current status regarding TCOLE Operator's Certification.
  • I do not currently hold the certification
  • I do not currently hold the certification, but I am interested and willing to obtain it if needed
  • I currently hold a TCOLE Operator's Certification

09
Applicants selected to move forward in the process must successfully complete all required pre-employment steps, including an extensive background investigation, drug screen, polygraph examination, psychological examination, and fingerprinting. Please indicate your willingness to continue in the hiring process under these requirements.
  • Yes, I understand and am willing to complete the required pre-employment steps
  • I have questions about the required pre-employment steps
  • No, I am not willing to complete the required pre-employment steps

Required Question

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