ZipRecruiter

Log In

1

911 Telecommunications Jobs (NOW HIRING)

Pafford EMS

911 Communications Dispatcher

El Reno, OK · On-site

911 COMMUNICATION SPECIALISTS Pafford EMS is accepting applications for entry level Call Takers ... Ability to gain an understanding of the current telecommunications organizational structure ...

VPNE

Telecommunications Operator

Burlington, MA · On-site

$20/hr

Position Summary The Telecommunications Operator is to provide 24/7, 365-day service operating ... Responsible for notifying essential personnel, security, and 911 Emergency services. * Performs ...

New

Village of Ruidoso

911 Dispatcher

Ruidoso, NM · On-site

$22/hr

The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes information from callers, and enters information into Computer Aided Dispatch (CAD) database, and ...

Village of Ruidoso, NM

911 Dispatcher

Ruidoso, NM · On-site

$22/hr

The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes information from callers, and enters information into Computer Aided Dispatch (CAD) database, and ...

City of Ocala

911 Dispatcher I

Ocala, FL

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... Successful completion of the ETC Basic Telecommunications Certification Training (within 2 months ...

next page

Showing results 1-20

All Jobs911 Telecommunications Jobs

911 Telecommunications information

See salary details

$21.5K

$53.3K

$104K

How much do 911 telecommunications jobs pay per year?

As of Jul 7, 2026, the average yearly pay for 911 telecommunications in the United States is $53,332.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $58,500.00 per year, depending on experience, location, and employer.

How much is the salary of a 911 dispatcher?

The average salary of a 911 dispatcher varies by location and experience but typically ranges from $35,000 to $55,000 per year. Entry-level dispatchers may start at lower wages, while experienced professionals or those in high-demand areas can earn higher salaries, often with shift differentials and benefits included.

What are some common challenges faced by 911 telecommunications professionals, and how can they be managed?

911 telecommunications professionals often face high-pressure situations, including handling multiple emergencies at once and communicating with distressed callers. They must remain calm, make quick decisions, and accurately relay information to first responders. Managing stress, practicing effective communication, and participating in ongoing training are crucial for success in this role. Many agencies also offer peer support and critical incident stress debriefings to help team members cope with challenging calls.

What are 911 telecommunications?

911 telecommunications refers to the vital work performed by emergency dispatchers who answer 911 calls and coordinate the response of police, fire, and medical services. These professionals receive emergency calls, gather critical information, and relay it to the appropriate first responders in real time. They play a crucial role in ensuring that help arrives quickly and efficiently, often providing life-saving instructions to callers before emergency personnel arrive. 911 telecommunications requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols.

What is the difference between 911 Telecommunications vs 911 Dispatchers?

Aspect911 Telecommunications911 Dispatchers
Primary RoleOperate communication systems to connect callers with emergency servicesCoordinate and dispatch emergency responders based on calls received
CertificationsEmergency Communications certifications, CPR, and first aidEmergency Medical Dispatch (EMD), CPR, and dispatcher certifications
Work EnvironmentControl rooms, call centers, emergency communication centersEmergency dispatch centers, police, fire, EMS agencies
Industry UsageUsed by emergency communication centers to manage incoming callsUsed by emergency services to send responders to incidents

Both roles are essential in emergency response. 911 Telecommunications focuses on operating communication systems, while 911 Dispatchers actively coordinate responder deployment. They often work closely but have distinct responsibilities within emergency services.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and sometimes psychological evaluations. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant certifications or training to improve their chances of being hired.

Where do 911 dispatchers get paid the most?

911 dispatchers tend to earn higher salaries in states or regions with a higher cost of living and larger urban areas, such as metropolitan centers. Factors like experience, certifications, and the complexity of emergency response services can also influence pay rates, with some jurisdictions offering additional shift differentials or overtime pay.

What are the key skills and qualifications needed to thrive as a 911 Telecommunications Operator, and why are they important?

To thrive as a 911 Telecommunications Operator, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency protocols is essential. Outstanding communication, emotional resilience, and the ability to remain calm under pressure are key soft skills for this role. These skills are crucial to ensure rapid, accurate response to emergencies, providing critical support to both callers and emergency personnel.

Is being a 911 dispatcher worth it?

911 dispatchers play a critical role in emergency response by quickly relaying information to first responders. The job often requires strong communication skills, the ability to handle high-stress situations, and shift work, including nights and weekends. Compensation varies by location and experience, and the role offers a sense of public service and job stability.
More about 911 Telecommunications jobs
What cities are hiring for 911 Telecommunications jobs? Cities with the most 911 Telecommunications job openings:
What states have the most 911 Telecommunications jobs? States with the most job openings for 911 Telecommunications jobs include:
What job categories do people searching 911 Telecommunications jobs look for? The top searched job categories for 911 Telecommunications jobs are:
911 Telecommunications jobs near you
Infographic showing various 911 Telecommunications job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,332 per year, or $25.6 per hour.
Telecommunications Equipment Specialist

Telecommunications Equipment Specialist

Kavaliro

Naples, FL • On-site

Full-time

Re-posted 4 days ago

Job description

Job Description
Kavaliro is seeking a Telecommunications Equipment Specialist to support a client in Florida. Key Responsibilities
  • Install, configure, maintain, and troubleshoot Cisco telephony and VoIP systems, including IP phones, call routing, voicemail, and user features
  • Perform moves, adds, and changes (MACs) for Cisco IP phones and extensions
  • Ensure telephony systems meet E-911 and public safety operational requirements
  • Install, maintain, troubleshoot, and repair two-way radio and telecommunications equipment, including portable and mobile radios, repeaters, and dispatch communications equipment
  • Respond to service calls and provide on-call support during emergencies, nights, weekends, and holidays as required
  • Travel locally to facilities and operational locations to provide hands-on technical support
  • Maintain accurate documentation, inventory records, and equipment histories
  • Assist with research, planning, and recommendations for new or upgraded telephony and communications equipment
  • Support communications operations during emergency and disaster situations

Minimum Qualifications
  • Associate's degree or equivalent combination of education, training, and experience in telecommunications, electronics, or information technology
  • Valid driver's license with ability to operate a county vehicle

Preferred Experience
  • A minimum of two (2+) years of experience supporting Cisco telephony (VoIP/Unified Communications), two-way radio systems, or public safety communications environments
  • Experience installing, configuring, and troubleshooting telephony or radio equipment
  • Experience providing on-call or emergency communications support

Preferred Certifications (Not Required)
Cisco Telephony & VoIP
  • Cisco Certified Collaboration Associate (CCNA Collaboration)
  • Cisco Certified Collaboration Professional (CCNP Collaboration)
  • Cisco Unified Communications training or certifications
  • SIP (Session Initiation Protocol) training or certification
Telecommunications & Public Safety
  • FCC General Radiotelephone Operator License (GROL)
  • APCO or NENA public safety communications certifications
Work Environment & Schedule
  • Approximately 50% field work / 50% office work
  • Local travel using a shared government operations vehicle
  • On-call availability required, including nights, weekends, holidays, and emergency events
  • Work performed in office, dispatch centers, radio sites, vehicles, and outdoor environments

Additional Requirements
  • Successful completion of background investigation, fingerprinting, and drug
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
On-Site
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

Apply