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911 Operator Jobs in Laredo, TX (NOW HIRING)

Loram

Machine Operator 1 - SPS

Laredo, TX · On-site

$20 - $21/hr

Machine Operator 1 FLSA Status: Non-Exempt Department: Operations Reports to: Assistant Manager, Superintendent or Assistant Superintendent GENERAL DESCRIPTION / PURPOSE: Machine Operator 1 (MO1), a ...

Foot Locker

Assistant Manager

Laredo, TX

$16/hr

Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution. Leverage retail technology and digital tools to enhance the customer experience ...

Foot Locker

Assistant Manager

Laredo, TX · On-site

$16/hr

Take an owner/operator approach. You hold standards high and get things done. • Team: We win as one! You show up as a supportive, accountable teammate who lifts others up. Ready to level up, lead ...

Murphy USA

Assistant Manager

Laredo, TX · On-site

Operating cash register * Restocking merchandise * Supporting Store Manager with store operations REQUIREMENTS: * This is an entry-level role into management. No management experience is required. We ...

Domino's

Customer Service Representative

Laredo, TX · On-site

$8/hr

Operating all equipment. * Stocking ingredients from delivery area to storage, work area, walk-in cooler. * Preparing products * Receiving and processing telephone orders. * Taking inventory and ...

Domino's

Customer Service Representative

Laredo, TX · On-site

$8/hr

Operating all equipment. * Stocking ingredients from delivery area to storage, work area, walk-in cooler. * Preparing products * Receiving and processing telephone orders. * Taking inventory and ...

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911 Operator information

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How much do 911 operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for 911 operator in Laredo, TX is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $25.34 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
More about 911 Operator jobs

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What job categories do people searching 911 Operator jobs in Laredo, TX look for?

The top searched job categories for 911 Operator jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for 911 Operator jobs?

Cities near Laredo, TX with the most 911 Operator job openings:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Laredo, TX as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,297 per year, or $23.7 per hour.

Police Communications Officer in Training

Laredo, TX

Tamus
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Tamusexternal

$14.43/hr

Full-time

Re-posted 7 days ago

Job description

Job Title

Police Communications Officer in Training

Agency

Texas A&M International University

Department

University Police Department

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Police Communications Officer in Training, under supervision, receives on-the-job training from Police Communication Officers; handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.

Essential Duties and Responsibilities

  • Receives sixteen weeks of on-the-job training from Police Communication Officers to gain familiarity and experience.

  • Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.

  • Monitors all telecommunications equipment including State and National computers.

  • Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.

  • Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Minimum Requirements

  • Education - High school diploma or GED.

  • Experience - Two years full-time experience.

  • High School Career and Technical Education (CTE) certification may substitute for the 2 years of full-time employment or military experience.

Knowledge and Abilities

Ability to:

  • Multitask and work cooperatively with others.

  • Work under stress.

  • Comprehend technical aspects of communications equipment.

  • Communication skills.

  • Keyboarding skills.

Licensing / Professional Certification -Ability to obtain Telecommunications Operators License within 6 months of employment.

Physical Requirements - None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements

  • Work rotating shifts, evenings and holidays.

  • Applicant must successfully pass keyboarding test, communications performance evaluation and complete background investigation.

  • Position requires on campus, face-to-face interactions.

  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $14.43/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:

  • Resume

  • Cover Letter

  • 3 professional references and their full contact information

  • Unofficial transcripts (if applicable)

Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. "See resume" is not an acceptable entry in the job application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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