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911 Engineer Jobs in Tennessee (NOW HIRING)

Participate in the architecting, engineering, integration, and implementation for technology ... In addition, two years' experience in supporting 911 information systems or mid-level information ...

Agentic AI Engineer

Nashville, TN · On-site

$68K - $161K/yr

The base compensation range for this role in the posted location is: $68,911 to $161,544 Capgemini ... engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data ...

New

Lab Analyst

Chattanooga, TN · On-site

$55K - $75K/yr

Annual Wage Range: $55,208.00 - $75,911.00 Other Compensation: Eligibility for the Short-Term ... engineered materials and fine chemicals. We provide innovative products, technologies and services ...

Annual Wage Range: $55,208.00 - $75,911.00 Other Compensation: Eligibility for the Short-Term ... engineered materials and fine chemicals. We provide innovative products, technologies and services ...

Annual Wage Range: $55,208.00 - $75,911.00 Other Compensation: Eligibility for the Short-Term ... engineered materials and fine chemicals. We provide innovative products, technologies and services ...

The base compensation range for this role in the posted location is $68,911 to $ 161,544 Capgemini ... engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data ...

New

911 Engineer information

What is a 911 engineer?

911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.

What are the key skills and qualifications needed to thrive as a 911 engineer?

To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.

What are some common challenges 911 engineers face when maintaining emergency communication systems?

911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.

What is the difference between 911 Engineer vs Network Engineer?

Aspect911 EngineerNetwork Engineer
CertificationsFCC, NENA certifications, Emergency Communications certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentEmergency call centers, public safety agenciesCorporate offices, data centers, IT departments
Industry UsagePublic safety, emergency responseIT, telecommunications, networking

While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.

What are popular job titles related to 911 Engineer jobs in Tennessee? For 911 Engineer jobs in Tennessee, the most frequently searched job titles are:
What cities in Tennessee are hiring for 911 Engineer jobs? Cities in Tennessee with the most 911 Engineer job openings:

SC - Network Engineer

APCO International

Memphis, TN • On-site

Full-time

Re-posted 26 days ago


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9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

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Job description

Client Shelby County Emergency Communications Direct located in the Memphis, TN provides technical management support to 11 PSAPs throughout the area. Governed by the District's Board of Directors, the District is neither created, governed, nor funded by the County in any way. In addition, the District receives its funds through service charges paid by all users of telecommunications in Shelby County.

The Shelby County Mayor nominates board members and the Shelby County Commission confirm them. They serve four-year terms. The staff reports to the board of directors.

To learn more about the District, please visit www.shelbycounty911.org. Examples of Duties / Knowledge & Skills Opportunity Reporting to Director of Network Systems, this newly created position will implement the IT strategy, enhance, and maintain the infrastructure, ensure security compliance, and provide hardware and software support for the 9-1-1 District's operations. The candidate will be expected to work on complex assignments, perform a wide range of engineering and troubleshoot with vendors under limited supervision

Candidates must have experience and serve as a technical expert in at least one or more of the following technical systems: security, operating systems, virtualization, cloud, databases, recovery, storage, and applications. Participate in the architecting, engineering, integration, and implementation for technology projects. As a technical expert, the ideal candidate will evaluate and recommend new systems and upgrades and consult on developing and installing new products and applications.

Minimum qualifications & Requirements Requirements BS/BA in information technology, computer science or equivalent is required. In addition, two years' experience in supporting 911 information systems or mid-level information technology position is highly preferred, as is Experience in data security, risk management and compliance requirements. The ideal candidate will have three or more years of hands-on experience that includes two or more of the following: VESTA Call Handling NG911 Deployment 911 Reporting Systems Cloud-based application knowledge, preferably Azure Office 365 Administration/Services Identity and Certificate Management.


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