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911 Director Jobs in Riverside, CA (NOW HIRING)

CEO II

Santa Ana, CA · On-site

$4.8K - $6.1K/mo

JC-526410 Position #(s): 911-610-6286-XXX Working Title: CEO II Classification: CALTRANS EQUIPMENT ... Director's EEO Policy Statement: Special Requirements * The position(s) require(s) a valid ...

Police Dispatcher

Pomona, CA · On-site

$4.6K - $5.6K/wk

Operates the 911 telephone system and serves as the primary answer point * Maintains proficient ... Contacts external agencies to request or share information as directed. * Disseminates ...

Public Safety Dispatcher I

Chino, CA · On-site

$65K - $79K/yr

Receives requests for Police and emergency services over the phone; answers 911 calls; screens ... Provides support to Crime Analyst and Records Technician functions, as directed. * When a Dispatch ...

Receives requests for Police and emergency services over the phone; answers 911 calls; screens ... Provides support to Crime Analyst and Records Technician functions, as directed. When a Dispatch ...

Receives requests for Police and emergency services over the phone; answers 911 calls; screens ... Provides support to Crime Analyst and Records Technician functions, as directed. When a Dispatch ...

Operates the 911 telephone system and serves as the primary answer point * Maintains proficient ... Contacts external agencies to request or share information as directed. * Disseminates ...

Police Dispatcher

Pomona, CA · On-site

$4.6K - $5.6K/wk

Operates the 911 telephone system and serves as the primary answer point * Maintains proficient ... Contacts external agencies to request or share information as directed. * Disseminates ...

... and 911. The interpreter processes information quickly and concisely and recognizes sensitive ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

Showing results 21-32

911 Director information

See Riverside, CA salary details

$60K

$124.8K

$197.7K

How much do 911 director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for 911 director in Riverside, CA is $124,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $146,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 911 director?

To thrive as a 911 Director, you need strong leadership, crisis management abilities, and experience in emergency services, often supported by a bachelor's degree in public safety, emergency management, or a related field. Familiarity with Computer-Aided Dispatch (CAD) systems, public safety radio networks, and certifications such as APCO or NENA are typically required. Excellent communication, decision-making, and organizational skills help in managing staff, coordinating with agencies, and maintaining high performance under stress. These skills are vital to ensure efficient emergency response operations and public safety in critical situations.

What is the difference between 911 Director vs 911 Dispatcher?

Aspect911 Director911 Dispatcher
Primary RoleOversees emergency communication operations, manages staff, develops policiesResponds to emergency calls, provides assistance, dispatches first responders
Required CredentialsTypically requires management experience, certifications in emergency management or public safetyHigh school diploma or equivalent, emergency telecommunicator certification
Work EnvironmentOffice setting, emergency communication centersEmergency call centers, dispatch rooms
Industry UsagePublic safety agencies, emergency management agenciesPublic safety agencies, police, fire, EMS dispatch centers

The main difference is that the 911 Director manages and oversees the entire emergency communication operation, while the 911 Dispatcher handles incoming calls and dispatches responders. The Director focuses on administration and policy, whereas the Dispatcher is on the front lines providing immediate assistance.

What are some common challenges faced by a 911 director, and how can they effectively address them?

A 911 Director often encounters challenges such as ensuring adequate staffing levels, maintaining up-to-date technology, and managing high-stress situations among team members. To address these, successful directors focus on ongoing training, foster a supportive work environment, and collaborate closely with local agencies to streamline communication. Proactive leadership and continuous process improvement are essential for maintaining efficient emergency response operations and supporting staff well-being.

What is a 911 director?

911 Directors are professionals responsible for overseeing emergency communications centers, ensuring that 911 calls are answered promptly and dispatched efficiently to the appropriate emergency services. They manage staff, coordinate training, implement policies, and ensure compliance with local, state, and federal regulations. Their leadership is crucial for maintaining effective communication during emergencies and for integrating new technologies into the emergency response system.
What are popular job titles related to 911 Director jobs in Riverside, CA? For 911 Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching 911 Director jobs in Riverside, CA look for? The top searched job categories for 911 Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for 911 Director jobs? Cities near Riverside, CA with the most 911 Director job openings:
Infographic showing various 911 Director job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $124,770 per year, or $60 per hour.

$4.8K - $6.1K/mo

Full-time

Posted 10 days ago


California Conservation Corps rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

542nd of 842 rated public administrative organizations


Job description

Under the supervision of a Caltrans Maintenance Supervisor (CMS) or the guidance of a Leadworker, the Caltrans Equipment Operator II (CEO II ) operates equipment and tools, and performs duties such as, paving, pot-holing, and crack-sealing; drain and ditch cleaning, sign and delineation installation, maintenance and repair; brush and tree trimming; fence and guardrail repair and other related duties. Incumbent operates vehicles requiring a valid and unrestricted Class A commercial driver's license with a tank (N) vehicle endorsement; operates and services specified equipment used in highway maintenance, structures maintenance, emergency service, landscape, or construction. When not operating the specified equipment, may perform any of the duties outlined under Caltrans Highway Maintenance Worker, Caltrans Landscape Maintenance Worker, or Caltrans Equipment Operator I; and performs other related work. May be loaned to another crew and required to work overtime, rotating or irregular shifts including nights, weekends, and holidays, and is expected to respond to emergency calls. The position may require out-of-town travel, usually in week-long increments. This position is represented under collective bargaining.
PARF# 11-26-0033/ JC# 526410
Eligibility for hire may be determined by your score on the Caltrans Equipment Operator II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
Permanent, intermittent positions and are not subject to Post and Bid. A permanent, intermittent employee may work up to 1,500 hours in any 12 consecutive months. The number of hours and schedule of work shall be determined based upon the operational needs of each department.
Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.
https://forms.office.com/g/RyK102ty4G
https://youtu.be/oC9wIp8QalI
Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.
You will find additional information about the job in the Duty Statement .
Working Conditions
Position located at 24171 Japatul Valley Rd Alpine, San Diego County
Multiple positions may be filled from this recruitment.
Possession of a valid driver's license is required when operating a state owned or leased vehicle.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • CALTRANS EQUIPMENT OPERATOR II
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-526410
Position #(s):
911-610-6286-XXX
Working Title:
CEO II
Classification:
CALTRANS EQUIPMENT OPERATOR II $4,883.00 - $6,127.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
San Diego County
Telework:
In Office
Job Type:
Permanent Intermittent - 1500 Hours
Department Information
Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.
Department Website: www.dot.ca.gov
Director's EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity
Director's EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements
  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Drug Screening be passed prior to being hired.
  • The position(s) require(s) a valid Class A commercial driver's license, with Tank Vehicle (N) endorsement.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/7/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
Caltrans District 7 Santa Ana
Attn: Caltrans DHR Contact- JC 526410
1750 E. 4th Street
Santa Ana , CA 92705
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
Caltrans District 7 Santa Ana
Caltrans DHR Contact- JC 526410
1750 E. 4th Street
Santa Ana , CA 92705
Closed on weekends and State holidays
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Sandra Byrum
(279) 234-2423
sandra.byrum@dot.ca.gov
Hiring Unit Contact:
James A Reisig
(619) 688-3370
James.Reisig@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions:
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-526410), PARF# 11-26-0033 and title of the position (Caltrans Equipment Operator II) must be included on the STD. 678 form.
Electronic applications through your CalCareers account are highly recommended and encouraged.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.
NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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