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911 Director Jobs in Riverside, CA (NOW HIRING)

Operates the 911 telephone system and serves as the primary answer point * Maintains proficient ... Contacts external agencies to request or share information as directed. * Disseminates ...

New

Operates the 911 telephone system and serves as the primary answer point * Maintains proficient ... Contacts external agencies to request or share information as directed. * Disseminates ...

New

Senior Police Dispatcher

Montclair, CA · On-site

$64K - $78K/yr

Essential Job Duties Receive requests for Police and emergency services over the phone; answer 911 ... directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve ...

Public Safety Dispatcher II

Chino, CA · On-site

$70K - $85K/yr

Receive requests for Police and emergency services over the phone; answer 911 calls; screen ... directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve ...

Receive requests for Police and emergency services over the phone; answer 911 calls; screen ... directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve ...

... and 911. The interpreter processes information quickly and concisely and recognizes sensitive ... Requests for accommodation related to our application process can be directed to the Kelly Human ...

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911 Director information

See Riverside, CA salary details

$60K

$124.8K

$197.7K

How much do 911 director jobs pay per year?

As of Jul 17, 2026, the average yearly pay for 911 director in Riverside, CA is $124,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $146,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 911 Director, and why are they important?

To thrive as a 911 Director, you need strong leadership, crisis management abilities, and experience in emergency services, often supported by a bachelor's degree in public safety, emergency management, or a related field. Familiarity with Computer-Aided Dispatch (CAD) systems, public safety radio networks, and certifications such as APCO or NENA are typically required. Excellent communication, decision-making, and organizational skills help in managing staff, coordinating with agencies, and maintaining high performance under stress. These skills are vital to ensure efficient emergency response operations and public safety in critical situations.

What is the difference between 911 Director vs 911 Dispatcher?

Aspect911 Director911 Dispatcher
Primary RoleOversees emergency communication operations, manages staff, develops policiesResponds to emergency calls, provides assistance, dispatches first responders
Required CredentialsTypically requires management experience, certifications in emergency management or public safetyHigh school diploma or equivalent, emergency telecommunicator certification
Work EnvironmentOffice setting, emergency communication centersEmergency call centers, dispatch rooms
Industry UsagePublic safety agencies, emergency management agenciesPublic safety agencies, police, fire, EMS dispatch centers

The main difference is that the 911 Director manages and oversees the entire emergency communication operation, while the 911 Dispatcher handles incoming calls and dispatches responders. The Director focuses on administration and policy, whereas the Dispatcher is on the front lines providing immediate assistance.

What are some common challenges faced by a 911 Director, and how can they effectively address them?

A 911 Director often encounters challenges such as ensuring adequate staffing levels, maintaining up-to-date technology, and managing high-stress situations among team members. To address these, successful directors focus on ongoing training, foster a supportive work environment, and collaborate closely with local agencies to streamline communication. Proactive leadership and continuous process improvement are essential for maintaining efficient emergency response operations and supporting staff well-being.

What are 911 Directors?

911 Directors are professionals responsible for overseeing emergency communications centers, ensuring that 911 calls are answered promptly and dispatched efficiently to the appropriate emergency services. They manage staff, coordinate training, implement policies, and ensure compliance with local, state, and federal regulations. Their leadership is crucial for maintaining effective communication during emergencies and for integrating new technologies into the emergency response system.
What are popular job titles related to 911 Director jobs in Riverside, CA? For 911 Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching 911 Director jobs in Riverside, CA look for? The top searched job categories for 911 Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for 911 Director jobs? Cities near Riverside, CA with the most 911 Director job openings:
SLS INSTRUCTOR- 60 HRS AM- Mission Viejo- Mon-Fri 10am-4pm

SLS INSTRUCTOR- 60 HRS AM- Mission Viejo- Mon-Fri 10am-4pm

ablelight

Lake Forest, CA • On-site

Other

Posted 22 days ago


AbleLight rating

5.6

Company rating: 5.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Location Hiring: Mission Viejo, CA

Job Summary:

The SLS Instructor provides one-on-one individual instruction and training to encourage independence at the highest possible level. SLS Instructors serve as advocates and liaisons on behalf of the individuals being supported. Our instructors strive to develop strong personal relationships with the individuals they support, the instructor assists in maximizing the individual’s successful community integration.
Essential Duties: 100%

  • Employment Preparation: Provide supervision to the individual while acquiring skills necessary for successful employment.  This includes supporting the individual with personal appearance/hygiene, screening/application/interview process, building a network, preparing a resume, time management, communication, working under direct supervision and safety awareness.
  • Communication Skills: Provide supervision to the individual while accessing facilitated communication devices which may include Braille, Sign Language, finger spelling, augmentative devices, development of adaptations as per choice, mannerism, etc. Provide training and supervision on how to use a telephone, cell phone, internet, etc.
  • Mobility Training: Provide supervision and training to the individual on how to access public transportation, familiarizing themselves with bus routes, DMV materials, obtaining bus passes, etc.
  • Education Training: Provide supervision and training on how to enroll in classes, apply for financial aid, school/class selection, maintain attendance, complete assignments, encourage, etc. Training may include parent skills, family life education and sexual education.
  • Money Management: Provide supervision and training how to budget, make change, purchase, count, comparisons.
  • Self Help Skills: Provide supervision and train individuals in basic hygiene tasks and at times tend to individual with bathing and assist the individuals with proper dressing for weather and environment.
  • Environmental Awareness and Public Adaptation: Provide supervision and training on how to safely and confidently access public professionals, develop natural supports in all settings.
  • Personal and Public Safety Skills: Provide supervision and training in recognizing stranger danger safety skills, recognition of safe vs. unsafe environments, street safety skills.
  • Emergency Preparedness: Provide supervision and training on how to remain safe in the event of an emergency such as fire, earthquake, and any other emergency. Promote awareness of the use and purpose of 911 and emergency services.
  • Community Resources Awareness: Provide supervision and support in most advantageous access of all possible public/community resources.
  • Health and Fitness: Provide supervision, training, and support with diet programs, exercise, medical conditions, making healthy food choices, etc. Heath Assistance and Medication (provide supervision and support for individual during medical appointments by communicating updates or concerns regarding health and/or medication. Also, provide supervision, training, and support to individual with following proper storage, documentation, and procedures for medication. SLS Instructors will NOT administer medication at any point.
  • Health and Nutrition Skills: Provide supervision and training to individual with following recommendation diet and nutrition needs. At times, SLS Instructors will help individual with feeding by providing hand over hand supervision.
  • Home Maintenance: Provide supervision and training to individual on maintaining a safe and clean-living environment. Also, able to provide support on completing necessary laundry tasks.
  • Self-Advocacy Skills: Provide supervision and support to the individual with becoming aware of their rights, identifying when their rights are being violated, use of legal rights, self-reliance, self-esteem, empowerment, etc.
  • Living Options: Provide supervision and training to individual while accessing Medi-Cal benefits, applying for SSI, Medi-Cal, assist and train the individual how to make appointments, cancel appointments, attend appointments, Immigration/citizen process, etc.
  • Shopping Skills: Provide supervision and support with shopping for groceries in the community. SLS Instructors will support individual in making healthy food choices, and assist with budgeting and price comparison.

The above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Knowledge, Skill, and Abilities

· At least 6 months direct supervision in the field of working with individuals with the developmental and disabilities population.

· Ability to read, analyze and interpret general regulations.

· Ability to write legible and accurate notes relating to an individual’s goals/objectives.

· Ability to effectively present information and respond to questions to the consumer, circle of support, Regional Center and/or general public.

· Able to speak English and any language based on the individual needs.

· Ability to use independent judgement during services and emergencies.

· Possess a cell phone to be used to communicate with management and complete payroll responsibilities (view schedule, submit Time-Off request, punch in/out, and other duties).

Our Values – The “Way” We Work

Mission First We are called to support others to flourish and that deserves our full energy, commitment, and focus.

One AbleLight We are ONE TEAM working together to advance quality. We value collaboration, accountability, transparency, and courage.

Christian Love We are guided by our Christian Faith because all people have infinite value. We welcome and love every person, we act with empathy, grace, dignity, and patience.


Minimum Job Qualifications

Education: High School diploma or equivalent preferred but not required unless directed by state regulations.

Experience: Additional experience with people with developmental disabilities preferred or as required by regulations.

Lic or Cert Program specific based on state requirements: may or may not need a Driver's License with no negative Motor Vehicle Record findings.

Pay: $18.25-$20.75


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