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3Pl Csr Jobs (NOW HIRING)

Alcon 3PL, Inc.

CSR

El Cajon, CA · On-site

$16.75 - $22.75/hr

We are seeking a friendly, organized, and solution-oriented Customer Service Representative to join our growing team at. As the first point of contact for our clients, you will play a vital role in ...

McKesson

Customer Service Representative

La Vergne, TN · On-site

$17 - $18/hr

The Aesthetics Customer Care Representative serves as a frontline customer experience professional supporting McKesson's 3PL business. This role is responsible for providing exceptional service ...

McKesson

Customer Service Representative

La Vergne, TN · On-site

$17 - $18/hr

The Aesthetics Customer Care Representative serves as a frontline customer experience professional supporting McKesson's 3PL business. This role is responsible for providing exceptional service ...

Circle Logistics

Customer Service Representative

Orlando, FL · On-site

$15 - $20.25/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering ... We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do 3pl csr jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.

What are some common challenges faced by a 3PL customer service representative, and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

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3pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR

El Cajon, CA • On-site

Alcon 3PL, Inc.
See more jobs at Alcon 3PL, Inc.external

$16.75 - $22.75/hr

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This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Description
Job Summary:
We are seeking a friendly, organized, and solution-oriented Customer Service Representative to join our growing team at. As the first point of contact for our clients, you will play a vital role in creating a positive customer experience by handling inquiries, scheduling moves, resolving issues, and supporting our operations team to ensure smooth service delivery.
Key Responsibilities:
  • Answer incoming phone calls, emails, and chats in a professional and timely manner
  • Provide accurate information about our services, pricing, and moving process
  • Schedule, confirm, and follow up on customer appointments
  • Input and update customer information in CRM or dispatching system
  • Resolve customer concerns or escalate complex issues to management when needed
  • Coordinate with dispatchers and moving crews to ensure jobs are on track
  • Handle post-move follow-ups, including surveys, feedback, and claims
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Assist with invoicing, payments, and general administrative support as needed
Qualifications:
  • High school diploma or equivalent (Associate's or Bachelor's degree a plus)
  • Prior customer service experience, preferably in logistics, moving, or home services
  • Strong communication and active listening skills
  • Excellent problem-solving abilities and a calm, patient demeanor
  • Computer proficiency; experience with CRM systems is a plus
  • Ability to multitask and stay organized in a fast-paced environment
  • Bilingual (Spanish/English) is a plus
Why Join Us?
  • Friendly and supportive team environment
  • Opportunities for growth and advancement
  • Make a difference in people's lives during important transitions
  • Competitive pay and benefits

Apply today and help us deliver a stress-free moving experience to our valued customers!
Type: Part-time

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