ZipRecruiter

Log In

1

3Pl Csr Jobs (NOW HIRING)

OC Staffing and HR Solutions

Be Seen First

3PL Customer Service Representative

Torrance, CA · On-site

$20 - $22/hr

... CSR or supervisor when necessary. · Maintain professional and friendly communication with ... 3PL (Third-Party Logistics) experience required. · Basic Microsoft Office and computer skills. · ...

MCKESSON

3PL Customer Care Representative

Louisville, KY · On-site

$14.75 - $20/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

McKesson

3PL Customer Care Representative

Louisville, KY · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

McKesson

3PL Customer Care Representative

Columbus, OH

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

McKesson

3PL Customer Care Representative

Mason, OH · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

McKesson

3PL Customer Care Representative

Columbus, OH · On-site

$18/hr

In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to ...

SUR-SEAL LLC

$15.75 - $21.25/hr

S. shipments not from 3PL warehouse • Developing and maintaining relationships with customers ... the Customer Service Representative includes: • Competitive base salary with variable ...

MVT Holdings

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Verde Logistics is hiring a Customer Service Representative in El Paso, TX! The Customer Service ... Verde Logistics LLC. is a non-asset-based 3rd Party Logistics (3PL) provider based in El Paso, TX. ...

MVT Holdings

Customer Service Representative

El Paso, TX · On-site

$15/hr

Verde Logistics is hiring a Customer Service Representative in El Paso, TX! The Customer Service ... Verde Logistics LLC. is a non-asset-based 3rd Party Logistics (3PL) provider based in El Paso, TX. ...

Labor Solutions, LLC

Be Seen First

Customer Service Representative

Indianapolis, IN · On-site

$20 - $24/hr

Customer Service Representative Plainfield, IN Starting Pay: $20-$24/hour, based on experience We ... Shipping, logistics, warehouse, or 3PL experience highly desired. * Experience working with a ...

ShipMonk

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Customer Service Representative Louisville, Kentucky, United States ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

ShipMonk

Customer Service Representative

Pittston, PA · On-site

$15 - $20.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management ...

next page

Showing results 1-20

All Jobs3Pl Csr Jobs

3pl Csr information

See salary details

$9

$18

$26

How much do 3pl csr jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for 3pl csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3PL CSR?

A 3PL CSR, or Third-Party Logistics Customer Service Representative, is a professional who acts as the main point of contact between clients and a third-party logistics company. Their primary responsibility is to manage customer accounts, coordinate shipments, resolve issues, and ensure that all logistics operations run smoothly according to client needs. They play a crucial role in maintaining client satisfaction by communicating effectively, handling inquiries, and troubleshooting any problems that arise during the shipping or warehousing process.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative, and why are they important?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics operations, order fulfillment processes, and customer service principles, typically supported by experience in supply chain or warehouse environments. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving abilities, and attention to detail help you effectively address client needs and resolve issues promptly. These skills ensure efficient logistics operations, high customer satisfaction, and the smooth handling of supply chain challenges.

What are some common challenges faced by a 3PL customer service representative, and how can they be managed effectively?

A common challenge for a 3PL CSR is managing high volumes of client inquiries while ensuring accurate and timely communication between warehouses, carriers, and customers. Balancing multiple priorities—such as shipment tracking, issue resolution, and meeting service level agreements—requires strong organizational skills and attention to detail. Collaborating closely with logistics teams and leveraging technology platforms can help streamline workflows and improve response times. Proactively setting clear expectations with clients and staying adaptable in a fast-paced environment also contribute to success in this role.

What is the difference between 3PL Csr vs Warehouse Associate?

Aspect3PL CsrWarehouse Associate
CredentialsCustomer service skills, logistics knowledgeHigh school diploma or equivalent, physical ability
Work EnvironmentCustomer interaction, office and warehouse settingsPrimarily warehouse, physical tasks
Industry UsageLogistics, supply chain, third-party logistics providersWarehousing, distribution centers

The 3PL Csr focuses on customer service and communication within logistics companies, handling client inquiries and coordinating shipments. In contrast, a Warehouse Associate primarily performs physical tasks like inventory management and order fulfillment. While both roles are essential in logistics, the 3PL Csr emphasizes customer interaction, whereas the Warehouse Associate concentrates on warehouse operations.

More about 3pl Csr jobs

What are popular job titles related to 3Pl Csr jobs?

For 3Pl Csr jobs, the most frequently searched job titles are:

3pl Csr jobs near you
Infographic showing various 3Pl Csr job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3PL Customer Service Representative

Fontana, CA • On-site

Employee Force Provider - EFP Staffing
See more jobs at Employee Force Provider - EFP Staffingexternal

$18 - $20/hr

Full-time

Re-posted 19 days ago

Job description

Job Summary:
We are seeking an experienced 3PL Customer Service Representative (CSR) with routing experience to join our team. The ideal candidate will have a strong background in third-party logistics (3PL), excellent customer service skills, and the ability to coordinate shipments efficiently. This role requires attention to detail, problem-solving abilities, and effective communication with clients, carriers, and internal teams.

Key Responsibilities:

  • Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
  • Manage order processing, tracking, and shipment coordination within a 3PL environment.
  • Utilize routing guides to ensure timely and accurate deliveries while adhering to client and carrier requirements.
  • Communicate effectively with carriers, warehouse teams, and customers to coordinate shipments and resolve logistics challenges.
  • Monitor inventory levels and collaborate with warehouse staff to ensure order fulfillment.
  • Maintain accurate records of shipments, invoices, and customer communications.
  • Assist in handling freight claims, discrepancies, and returns as needed.
  • Identify opportunities for process improvements and contribute to operational efficiency.

Qualifications & Skills:

  • Experience: Minimum of 2 years in a 3PL customer service or logistics-related role.
  • Routing Knowledge: Strong understanding of routing procedures and carrier guidelines.
  • Communication: Excellent verbal and written communication skills.
  • Problem-Solving: Ability to resolve customer and logistics issues quickly and efficiently.
  • Technology: Proficiency in logistics software, WMS, TMS, and Microsoft Office Suite.
  • Organization: Strong attention to detail and ability to multitask in a fast-paced environment.
  • Team Player: Ability to work collaboratively with internal and external teams.

Compensation:

  • MONDAY-FRIDAY
  • 7:30AM-4:00PM
  • Pay rate is based on experience. $18.00- $20.00

If you are a detail-oriented professional with 3PL and routing experience, we encourage you to apply and become part of our dynamic team.

Company Description

Our company strives to find our associates the right position where they can utilize their skills and experience.