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3Rd Shift Velocity Call Center Jobs (NOW HIRING)

Zest Health

Call Center Nurse Manager

Chicago, IL · On-site

Third party service referral Qualifications * Degree from an accredited school of nursing ... Coordinate shift rosters for the team members and to ensure that agreed shifts will be covered.

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$11.50 - $15.25/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Shift: Monday - Friday 8:30 am - 4:30 pm The Call Center Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via ...

Zest Health

Call Center Nurse Manager

Chicago, IL · On-site

Third party service referral Qualifications * Degree from an accredited school of nursing ... Coordinate shift rosters for the team members and to ensure that agreed shifts will be covered.

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$13 - $17.25/hr

Retention call center agents Location ... ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Job Category Revenue Cycle Job Family Registration and Scheduling Shift Requires the ability to ...

PeopleShare

3rd Shift Production Associate

Telford, PA · On-site

$18 - $22/hr

3rd Shift Production Associate Location: Telford, PA Schedule: Sunday - Thursday, 11:00 PM - 7:00 ... call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file ...

Conduent, Inc.

Call Center Representative

San Antonio, TX · On-site

$15/hr

Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring an Onsite Call Center Representative in San Antonio, TX to provide high-quality customer service support in ...

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3Rd Shift Velocity Call Center information

See salary details

$10

$17

$25

How much do 3rd shift velocity call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for 3rd shift velocity call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift Velocity Call Center vs Customer Service Representative?

Aspect3Rd Shift Velocity Call CenterCustomer Service Representative
Work EnvironmentCall center, night shift, high call volumeOffice or remote, daytime or flexible hours
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, patience, product knowledge
CertificationsNone typically required, some technical certificationsNone typically required
Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, client relations

The 3Rd Shift Velocity Call Center primarily operates during night hours, focusing on high-volume customer interactions, often requiring technical skills. Customer Service Representatives work during regular hours, providing support and assistance with a broader focus on customer satisfaction. While both roles involve communication skills and customer interaction, the shift timing and work environment distinguish them significantly.

More about 3Rd Shift Velocity Call Center jobs

What cities are hiring for 3Rd Shift Velocity Call Center jobs?

Cities with the most 3Rd Shift Velocity Call Center job openings:

What are the most commonly searched types of Velocity Call Center jobs?

The most popular types of Velocity Call Center jobs are:

What states have the most 3Rd Shift Velocity Call Center jobs?

States with the most job openings for 3Rd Shift Velocity Call Center jobs include:

What job categories do people searching 3Rd Shift Velocity Call Center jobs look for?

The top searched job categories for 3Rd Shift Velocity Call Center jobs are:

3Rd Shift Velocity Call Center jobs near you
Infographic showing various 3Rd Shift Velocity Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

United Health Centers of the San Joaquin Valley

Fresno, CA

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

Hours and Work days

This position is required to work Monday - Friday from 8:00 AM-5:00 PM. 

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.  


Summary of Responsibilities:

  • Providing exceptional customer service to patients  
  • Answer incoming calls on a multi-line phone system
  • Schedules appointments per established guidelines and educates patients on all UHC services
  • Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
  • Reports any potential patient concerns or complaints immediately to supervisor
  • Overall knowledge of the financial programs, registration and insurance verification
  • Registering patients for appointments; obtaining updated insurance and demographic information
  • Educate patients on everything they should bring with them to the appointment
  • Notifies the patient of any co-pays that are due at the appointment
  • Route calls to appropriate department or health center

QUALIFICATION REQUIREMENTS:

Education:

  • High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

  • Possess a valid driver's license. 

Prior Experience:

  • Minimum two (2) years of experience in customer service and/or call center
  • Knowledge in scheduling or call center environment preferred

Skills:

  • Bi-Lingual (English/Spanish) is required.
  • Customer-service oriented
  • Excellent telephone etiquette
  • Excellent listening and Customer Service/Interpersonal skills.
  • Ability to handle sensitive and confidential information
  • Ability to articulate complex information
  • Flexibility and dependability
  • Demonstrated good problem-solving skills; sound judgment
  • Intermediate computer skills
  • Attention to detail and excellent follow-through on work tasks
  • Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

  • Medical, Dental, and Vision insurance with low premium cost
  • Paid time off and paid holidays
  • 401k plan with matching contribution
  • Educational Assistance
  • Employee discounts and more!

Apply