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3Rd Shift Software Support Specialist Jobs (NOW HIRING)

Cgm

Software Support Specialist

Richardson, TX · Hybrid

$20/hr

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our ...

Cgm

Software Support Specialist

Columbia, SC · Hybrid

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our ...

Kahler Automation

Software Support Specialist

Fairmont, MN · On-site

$26 - $39/hr

Software Support Specialist Reports to: Phone Support Supervisor Department: Service Location: 808 Timberlake Road, Fairmont, MN 56031 Position Summary: Primarily assists customers over the phone to ...

Cgm

Software Support Specialist

Columbia, SC · Hybrid

$20/hr

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our ...

Suvoda

Software Support Specialist

Portland, OR · On-site

At Suvoda, our Software Support Specialists support clinical trial sites, study teams, and patients by resolving real-time system issues across multiple countries via phone and email. This role ...

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3Rd Shift Software Support Specialist information

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How much do 3rd shift software support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for 3rd shift software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Software Support Specialist jobs?

The most popular types of Software Support Specialist jobs are:

3Rd Shift Software Support Specialist jobs near you

Software Support Services Specialist

Basic Software Systems

Texarkana, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Basic Software Systems is seeking qualified candidates to train and support our clients on our Dealership Management System software. Our packaged software includes Inventory Control, Point of Sale Invoicing, Full Accounting (A/R, A/P, General Ledger), Payroll, Service, and Rental applications. The Support Services Specialist identifies customers' business needs, advises, and assists the customer in implementing solutions. Specialists train/assist customers with the ongoing use of customized software systems. They will handle incoming support calls, troubleshoot reported issues, and provide assistance/ training via the phone and at on locations (at certain levels).
REQUIREMENTS
  • Highly trainable for an industry-specific business
  • Customer service minded
  • Effective communicator
  • Professional phone etiquette a must
  • Ability to juggle multiple priorities at once
  • Must be able to work in a fast-paced environment
  • Experienced with current computer technology
  • MS Office experienced
  • Desire to grow and advance
  • Accounting knowledge valuable
RESPONSIBILITIES
SUPPORT RESPONSIBILITIES
  • Provide technical support and training to customers by researching and answering questions and troubleshooting problems.
  • Conduct compliance checks to ensure dealers have adequate setup and resources to run applications appropriately.
  • Maintain knowledge of Basic Software Systems software applications and all third-party applications that integrate.
  • Maintain knowledge of software applications used for documentation and communication within the company
  • Maintain knowledge of technical requirements for applications
  • Maintain accurate documentation of support cases
  • Maintain documentation for procedures and support cases
  • Maintain outstanding support cases and follow-up regularly until resolved
  • Effectively communicate customer errors and concerns via tolls provided.
  • Consult with the customer regarding best practices in using the software effectively in various tasks.
  • Implement software applications as applicable according to the needs of our customers
  • Monitor, plan, and execute various tasks surrounding our new and existing customer implementation projects
TRAINING
  • Train customers on how to use Basic Software business systems and interfaces.
  • Phone/virtual training
  • Possible onsite training
  • Individualized on an as-needed basis
Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

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