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3Rd Shift 988 Chat Jobs (NOW HIRING)

FirstLink

Crisis Specialist, 988 Lifeline

Fargo, ND · On-site

$21/hr

Overnight Shift: 12am-8am All full-time schedules include: * At least one weekend day * Two ... chat and text response, simulations, roleplays, live observation, and ongoing coaching from ...

Community Health Alliance

Crisis Consultant, 988

Hamilton, OH · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Community Health Alliance is proud to be a part of the 988 Suicide and Crisis Lifeline , providing ... 00am * 3rd shift: 12:00am - 8:00am Develop a career dedicated to connection, compassion, and ...

GovernmentJobs.com

988 Call Center Specialist - PM

Wheaton, IL · On-site

$16.50 - $20.75/hr

  • Medical

  • Retirement

  • PTO

Benefits Galore! * $2.00 shift differential for off-shift work * Comprehensive training program ... Use Electronic Client Record, call management software, and chat/text management software

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

  • PTO

Job Title: MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Cargill

Grind - Maintenance Technician 3rd Shift

Fort Worth, TX

$31 - $38.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Fort Worth, TX Job Type: Full Time Shift(s) Available: 3rd Compensation: $31.00 - $38.50/hr ...

Cargill

Grind - Maintenance Technician 3rd Shift

Fort Worth, TX · On-site

$31 - $38.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Fort Worth, TX Job Type: Full Time Shift(s) Available: 3rd Compensation: $31.00 - $38.50/hr ...

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3Rd Shift 988 Chat information

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How much do 3rd shift 988 chat jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for 3rd shift 988 chat in the United States is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between 3Rd Shift 988 Chat vs Customer Service Representative?

Aspect3Rd Shift 988 ChatCustomer Service Representative
Work EnvironmentOnline chat support during overnight hoursPhone, email, or in-person customer interactions during daytime or evening shifts
Required CredentialsBasic computer skills, customer service experienceSimilar credentials, often with additional communication skills
Industry UsageCommon in tech, retail, and service sectors for online supportWidespread across various industries including retail, telecom, and finance

Both roles involve customer interaction and require strong communication skills. The main difference lies in the work environment: 3Rd Shift 988 Chat focuses on overnight online chat support, while Customer Service Representatives may work via phone or in person during regular hours.

More about 3Rd Shift 988 Chat jobs

What are the most commonly searched types of 988 Chat jobs?

The most popular types of 988 Chat jobs are:

What states have the most 3Rd Shift 988 Chat jobs?

States with the most job openings for 3Rd Shift 988 Chat jobs include:

What job categories do people searching 3Rd Shift 988 Chat jobs look for?

The top searched job categories for 3Rd Shift 988 Chat jobs are:

3Rd Shift 988 Chat jobs near you
Infographic showing various 3Rd Shift 988 Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,273 per year, or $17.9 per hour.

Crisis Specialist, 988 Lifeline

FirstLink

Fargo, ND • On-site

$21/hr

Full-time

Posted 13 days ago

Job description

Someone's most difficult day could become their turning point because you answered the phone.

FirstLink is looking for compassionate, resilient individuals to join our team as 988 Crisis Specialists, providing life-saving support through the 988 Suicide & Crisis Lifeline. Every day, our specialists answer calls, chats, and texts from people experiencing suicidal thoughts, emotional distress, substance use concerns, grief, loneliness, and other behavioral health crises.

As the local 988 answering center for North Dakota and northwestern Minnesota, we believe people deserve to speak with someone who understands their communities and the resources available close to home. Every interaction is an opportunity to reduce risk, restore hope, and remind someone they don't have to face life's hardest moments alone.

Now Hiring for ALL Shifts!

We're currently hiring for Day, Evening, and Overnight shifts.

  • Day Shift: 8am-4pm
  • Evening Shift: 4pm-12am
  • Overnight Shift: 12am-8am

All full-time schedules include:

  • At least one weekend day
  • Two consecutive days off each week
  • Every other federal holiday

During the application process, you'll be able to indicate your preferred shift(s) and whether you'd prefer to work Saturday, Sunday, or both weekend days (full-weekend schedules include a wage incentive!)

Specific schedules will be discussed during the interview process and matched whenever possible based on operational needs and your availability.

Compensation Offered:
  • Day & Evening Shift - starting at $20/hourly
  • Overnight Shift - starting at $21/hourly

Team members who work full-weekend schedules receive an additional $0.50 per hour. All team members are eligible for up to an additional $1/hour after 90 days of successful independent service delivery!

What You'll Do:

You don't need to have all the answers, you only need to know how to listen.

Successful candidates are compassionate, emotionally steady, and genuinely curious about the people they serve. They remain calm under pressure, ask thoughtful questions, and are comfortable sitting with difficult emotions without feeling the need to immediately "fix" them.

Ideal candidates have experience in customer service, contact centers, behavioral health, healthcare, human services, crisis intervention, or other helping professions. More importantly, they demonstrate empathy, professionalism, strong communication skills, and a desire to continue learning and growing.

Training & Career Growth:

You won't do this work alone.

Before answering conversations independently, you'll complete comprehensive training that includes the national 988 Lifeline Core Clinical Training, suicide safety assessment, chat and text response, simulations, roleplays, live observation, and ongoing coaching from experienced leaders.

FirstLink is committed to helping team members grow professionally through certification opportunities, monthly coaching, quality improvement, and internal advancement. Many of our leaders began their careers answering interactions just like the ones you'll answer every day. Whether you're interested in becoming a Response Mentor, exploring training and quality improvement, or pursuing leadership opportunities in the future, we'll support your professional development every step of the way.

Join FirstLink!

If you're looking for meaningful work where compassion, teamwork, and purpose come together every day, we'd love to hear from you. Join FirstLink's 988 team and help ensure that every person reaching out in crisis is met with empathy, respect, and the support they deserve.

Apply