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3Pl Operations Manager Jobs in Indiana (NOW HIRING)

Spirit Logistics Network

Be Seen First

Senior Ops Manager

Indianapolis, IN · On-site

$75K - $90K/yr

Lead and direct the daily operational activities of the dispatching staff while continuing to ... Prior experience working in a 3PL environment, or time sensitive freight industry is preferred.

Baxter

Supervisor, Logistics

Indianapolis, IN · On-site

$72K - $91K/yr

Day to Day operations management onsite including working directly with 3PL management to ensure service levels, process execution, and escalations management * Seek to improve all aspects of the ...

BAXTER

Supervisor, Logistics

Indianapolis, IN · On-site

$72K - $91K/yr

Day to Day operations management onsite including working directly with 3PL management to ensure service levels, process execution, and escalations management * Seek to improve all aspects of the ...

CareTria

Forklift Operator 3PL

Charlestown, IN · On-site

$15.75 - $18.50/hr

Able to complete duties as directed by management both accurately and in a timely manner ... Favorable driver's record is required for operation of company vehicles

CareTria

Forklift Operator 3PL

Charlestown, IN

$15.75 - $18.50/hr

Able to complete duties as directed by management both accurately and in a timely manner ... Favorable driver's record is required for operation of company vehicles

Knipper Health

Forklift Operator 3PL

Charlestown, IN

$21/hr

Able to complete duties as directed by management both accurately and in a timely manner. Tues ... Favorable driver's record is required for operation of company vehicles The expected base pay range ...

CareTria

Forklift Operator 3PL

Charlestown, IN · On-site

$21/hr

Able to complete duties as directed by management both accurately and in a timely manner. Mon ... Favorable driver's record is required for operation of company vehicles The expected base pay range ...

CareTria

Forklift Operator 3PL

Charlestown, IN

$21/hr

Able to complete duties as directed by management both accurately and in a timely manner. Mon ... Favorable driver's record is required for operation of company vehicles The expected base pay range ...

CareTria

Forklift Operator 3PL

Charlestown, IN · On-site

$21/hr

Able to complete duties as directed by management both accurately and in a timely manner. Mon ... Favorable driver's record is required for operation of company vehicles The expected base pay range ...

Integritas Search

Logistics Manager

Elkhart, IN

Job Summary We are hiring a Logistics Manager to take full ownership of freight operations for a ... Work directly with freight brokers, carriers, and 3PL partners * Negotiate rates and manage carrier ...

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All Jobs3Pl Operations Jobs3Pl Operations Manager Jobs3Pl Operations Manager Jobs in Indiana

3Pl Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do 3pl operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for 3pl operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3PL Operations Manager, and why are they important?

To thrive as a 3PL Operations Manager, you need expertise in supply chain management, logistics coordination, and warehouse operations, usually supported by a degree in logistics or business and relevant industry experience. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and certifications like APICS or Six Sigma are highly beneficial. Strong leadership, problem-solving, and effective communication skills help drive team performance and client satisfaction. These abilities are vital for ensuring efficient logistics operations, cost control, and high service levels in a dynamic third-party logistics environment.

What does a 3PL Operations Manager do?

A 3PL (Third-Party Logistics) Operations Manager oversees the logistics and supply chain activities managed by third-party providers. Their responsibilities include managing warehouse operations, coordinating transportation, ensuring timely delivery, optimizing inventory, and maintaining high service levels for clients. They also monitor performance metrics, implement process improvements, and ensure compliance with safety and regulatory standards. Effective communication and problem-solving skills are essential for collaborating with clients, vendors, and internal teams.

What are some typical challenges a 3PL Operations Manager faces when coordinating logistics across multiple clients?

A 3PL Operations Manager often manages logistics for several clients with varying needs, which can present challenges such as balancing competing priorities, managing fluctuating inventory levels, and ensuring on-time delivery despite supply chain disruptions. Additionally, maintaining clear communication between warehouse staff, transportation partners, and clients is crucial to prevent errors and delays. The ability to quickly adapt and implement process improvements is essential to meet client expectations and optimize operational efficiency.
What are popular job titles related to 3Pl Operations Manager jobs in Indiana? For 3Pl Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching 3Pl Operations Manager jobs in Indiana look for? The top searched job categories for 3Pl Operations Manager jobs in Indiana are:
3Pl Operations Manager jobs near you
Customer Head of Operations (Logistics/Warehousing)

Customer Head of Operations (Logistics/Warehousing)

ShipCalm

Plainfield, IN • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Summary
As a Customer Head of Operations at ShipCalm, you will own the operational success of a portfolio of small to mid-sized brand partners. Reporting to the Head of Brand Operations, you will act as the internal advocate and performance lead for your accounts-driving execution across fulfillment, inventory, returns, integrations, and customer experience.
This is a hands-on, cross-functional role that requires operational problem-solving, strategic alignment, and strong communication. You will coordinate across internal teams-including Warehouse (3PL), Tech, Accounting, and Brand Operations-to ensure issues are resolved quickly, goals are clearly translated into execution plans, and clients are positioned for long-term success.
The ideal candidate is an operational generalist with experience in logistics or fulfillment, comfortable in both fast-paced execution and client-facing strategy. You're detail-oriented, proactive, and confident navigating between internal stakeholders and external partners.
ShipCalm is a third-party operations partner (3PO) redefining outsourced logistics by embedding directly into brand operations-not just shipping boxes, but solving upstream and downstream challenges. Learn more about us at our website: www.shipcalm.com .
Role Accountability & Functions
  • Own operational success and exceptional service for assigned brand accounts.
  • Act as primary internal and external escalation point.
  • Drive improvement in client KPIs (CalmScore™) supporting their growth.
  • Translate client goals into operational strategies and execution plans.
  • Lead recurring client meetings and reviews (L10s).
  • Guide newly onboarded clients and maintain/ update documentation and SOPs.
  • Collaborate cross- functionally and cross-departmentally to resolve operational breakdowns, manage exceptions, and align internal teams.

Essential Duties & Responsibilities
  • Lead client meetings and performance calls (L10 meetings, daily check-ins, QBRs) to align on operational priorities and share updates.
  • Coordinate, manage, and resolve exceptions, errors, claims, tickets, and project escalations, coordinating cross-functional solutions.
  • Monitor and triage inbound communications (inboxes, Slack channels, CRM), ensuring timely responses and accurate routing.
  • Log, track, and escalate client issues through QuickCalm™ and RightCalm™, maintaining clear records and follow-ups.
  • Complete operational tasks as needed, including order adjustments, returns entries, tagging, and special project coordination.
  • Prepare and deliver recurring client-facing reports and operational performance snapshots.
  • Translate client goals into executable operational plans, leveraging ShipCalm's technology and service capabilities.
  • Document and maintain client-specific workflows, SOPs, and operational requirements; contribute to shared knowledge resources.
  • Support Account Support team members through knowledge sharing, coaching, and reinforcing best practices.
  • Assist in onboarding new accounts, including data gathering, system setup, and process training to ensure long-term fit.
  • Collaborate closely with Warehouse Ops, Tech, and other internal teams to close service gaps and support seamless execution.
  • Communicate proactively with clients on shipping errors, job/assembly orders, project updates, and operational changes.
  • Maintain strong working knowledge of ShipCalm systems, best practices, and service offerings to guide clients effectively.
  • Participate in internal team syncs, cadence meetings, and company initiatives; support continuous improvement efforts and shared housekeeping.

Requirements
Knowledge, Skills, and Abilities
  • Experience: 4+ years in logistics, fulfillment, supply chain, or DTC operations/account management. Hands-on warehouse operations experience preferred.
  • Customer Management: Proven ability to manage external client relationships while coordinating internally across cross-functional teams.
  • Education: High school diploma or equivalent required; bachelor's degree in supply chain, logistics, business, or related field preferred.
  • Analytical Thinking: Strong comfort with dashboards, KPIs, and operational reporting to inform decisions and drive improvements.
  • Communication: Clear, empathetic communicator across Slack, email, Zoom, and in-person. Able to simplify complexity, guide tough conversations, and align stakeholders.
  • Execution & Prioritization: Skilled in managing multiple accounts, timelines, and shifting priorities in fast-paced environments.
  • Operational & Technical Fluency: Familiarity with WMS/OMS systems, EDI, Shopify, ERP, and e-commerce tools. Proficient in Google Workspace, Slack, and project tools like ClickUp.
  • Leadership & Collaboration: Demonstrated success leading cross-functional initiatives or projects with measurable results.
  • Problem Solving: High attention to detail with a proactive mindset and strong ownership in resolving issues.

Physical, Mental, and Environmental Demands
  • Working in a seated or standing position up to and exceeding eight (8) hours per day.
  • Lifting and carrying up to 25 pounds.
  • Bending, leaning, kneeling, squatting, and/or twisting to grasp and move items.
  • Using a calculator, mouse, and keyboard and viewing computer screens.
  • Using a telephone or virtual telephone via PC.
  • Using a web camera daily.

Schedule and Location
  • Schedule: This is a full-time position scheduled to work Monday-Friday from 8am to 4:30pm Eastern. Subject to change by business demands.
  • Location: This position is located at 8377 E Camby Road #194, Plainfield, IN 46168.
  • This position is not eligible for remote work.

Compensation
  • HOURLY RATE $20.00 to $25.00/hour, depending on experience.
  • Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time

ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details https://www.e-verify.gov/ .
Salary Description
$20.00 to $25.00/hour DOE

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