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3Pl Account Director Jobs (NOW HIRING)

Flexport

3PL Customer Success Manager

Phillipsburg, NJ · On-site

Experience in account management or client-facing operations, translating operational performance ... Proven ability to hold external partners accountable to SLAs without direct authority over their ...

Flexport

3PL Customer Success Manager

Dallas, TX · On-site

Experience in account management or client-facing operations, translating operational performance ... Proven ability to hold external partners accountable to SLAs without direct authority over their ...

Flexport

3PL Customer Success Manager

Atlanta, GA · On-site

Experience in account management or client-facing operations, translating operational performance ... Proven ability to hold external partners accountable to SLAs without direct authority over their ...

Flexport

3PL Customer Success Manager

Manhattan, NY · On-site

Experience in account management or client-facing operations, translating operational performance ... Proven ability to hold external partners accountable to SLAs without direct authority over their ...

Flexport

3PL Customer Success Manager

Dallas, TX

Experience in account management or client-facing operations, translating operational performance ... Proven ability to hold external partners accountable to SLAs without direct authority over their ...

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3Pl Account Director information

See salary details

$58.5K

$113.3K

$190K

How much do 3pl account director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for 3pl account director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a 3PL account director?

A 3PL Account Director is a senior manager responsible for overseeing relationships between a business and its third-party logistics (3PL) providers. They ensure that logistics services such as warehousing, transportation, and distribution meet the company's standards and contractual obligations. The role involves managing service levels, negotiating contracts, resolving issues, and optimizing supply chain efficiency. Account Directors often act as the main point of contact between their company and 3PL partners, working to align logistics strategies with business goals.

What are the key skills and qualifications needed to thrive as a 3PL account director, and why are they important?

To thrive as a 3PL Account Director, you need strong logistics management expertise, a solid understanding of supply chain operations, and a relevant bachelor's degree, often in business or logistics. Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and proficiency in data analysis tools are typically required. Exceptional relationship-building, negotiation, and problem-solving skills set top performers apart in this client-facing role. These abilities are crucial for efficiently managing client accounts, optimizing supply chain performance, and ensuring customer satisfaction in a competitive logistics environment.

How does a 3PL account director typically collaborate with clients and internal teams to drive supply chain improvements?

A 3PL Account Director plays a key role in bridging communication between clients and various internal departments such as operations, IT, and customer service. They regularly meet with clients to understand their logistics goals, analyze performance metrics, and identify opportunities for process optimization. Internally, they coordinate with cross-functional teams to implement solutions, ensure service level agreements are met, and proactively address any operational challenges. This collaborative approach not only enhances client satisfaction but also drives continuous improvement across the supply chain.

What is the difference between 3Pl Account Director vs 3PL Operations Manager?

Aspect3Pl Account Director3PL Operations Manager
CredentialsBachelor's degree, industry certifications often preferredBachelor's degree, relevant logistics certifications
Work EnvironmentStrategic client management, high-level planningOperational oversight, day-to-day logistics management
Employer & Industry UsageUsed in logistics and supply chain companies for client relationsCommon in warehousing and distribution centers for operations

The 3Pl Account Director focuses on strategic client relationships and account growth, while the 3PL Operations Manager handles daily logistics operations. Both roles require logistics knowledge and industry certifications, but differ in scope and responsibilities.

More about 3Pl Account Director jobs
What cities are hiring for 3Pl Account Director jobs? Cities with the most 3Pl Account Director job openings:
What states have the most 3Pl Account Director jobs? States with the most job openings for 3Pl Account Director jobs include:
What job categories do people searching 3Pl Account Director jobs look for? The top searched job categories for 3Pl Account Director jobs are:
3Pl Account Director jobs near you
Infographic showing various 3Pl Account Director job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.

Client Success / Account Manager (3PL)

American Exchange Group

Perris, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

About Us

American Exchange Groupis an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands-including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty-American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.


Visit our websites atwww.axnygroup.comand www.shiplogiq.com


Job Title: Client Success / Account Manager

Division:AELogistix/Shiplogiq

Location:375 E Markham St, Perris, CA 92571 (onsite 5 days)

Reports to: Director of Operations

Job Type:Full-Time


Client Success / Account Manager (3PL)

Department: Client Services
Reports To: Director of Operations / General Manager

Job Summary

The Client Success / Account Manager serves as the primary point of contact for ShipLogiQ's 3PL clients. This role ensures smooth onboarding, ongoing operational success, SLA compliance, and long-term client satisfaction.

Key Responsibilities

  • Serve as the main liaison between clients and warehouse operations
  • Manage new client onboarding and implementation
  • Monitor SLAs and operational KPIs
  • Provide regular reporting on inventory, fulfillment, and performance
  • Handle client escalations and issue resolution
  • Coordinate internally with warehouse managers to meet client needs
  • Identify upsell opportunities for additional services (VAS, freight, storage)
  • Conduct regular client check-ins and business reviews

Qualifications

  • 3+ years experience in 3PL, logistics, or supply chain account management
  • Strong communication and relationship management skills
  • Understanding of warehouse operations and fulfillment workflows
  • Experience working with WMS and reporting tools
  • Highly organized and customer-focused

Why AELogistix?
Join a collaborative, fast-growing logistics company where technology and teamwork drive results. You'll have the opportunity to shape how our systems evolve and directly impact warehouse performance across the network.


What We Offer

  • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
  • 401(k) Retirement Savings Plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)


Salary:The anticipated base salary is$25-$30/hour.Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.


This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.


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