1

22 Sops Operations Support Jobs (NOW HIRING)

Operations Support

Northlake, IL · On-site

$22 - $24/hr

Flexible Work Schedules (when possible) Pay Range: $22.00 - $24.00 *The above-stated pay range is ... We are happy to support your need for any adjustments during the application and hiring process. If ...

Operations Support Requisition ID: 33679 Location: Perris, CA, USA, 92570 Workplace Type: On-Site ... The salary range for this role, in Perris, CA location, is between $16.90 - $22.00. While we ...

Operations Support Requisition ID: 33679 Location: Perris, CA, USA, 92570 Workplace Type: On-Site ... The salary range for this role, in Perris, CA location, is between $16.90 - $22.00. While we ...

Operations Support Manager

Troy, MI · On-site

$65K - $75K/yr

The position interacts with customers, vendors, operations, and finance teams, and supports three ... Develop, maintain, and distribute SOPs, best practices, and templates using SharePoint. * Maintain ...

New

Operations Support

Chicago, IL · On-site

$22 - $24/hr

Flexible Work Schedules (when possible) Pay Range: $22.00 - $24.00 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal ...

Be Seen First

Operations Support Specialist AAA Hardwoods is seeking a motivated, dependable, and detail-oriented ... SOPs). * Use required personal protective equipment (PPE) and proactively identify and address ...

$65K - $75K/yr

The position interacts with customers, vendors, operations, and finance teams, and supports three ... Develop, maintain, and distribute SOPs, best practices, and templates using SharePoint. * Maintain ...

New

Ensure compliance with standard operating procedures (SOPs), regulatory requirements, and internal ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

Operations Support Specialist

Reston, VA · On-site

$53K - $71K/yr

Maintain operational procedures, runbooks, standard operating procedures (SOPs), and knowledge-base articles. * Participate in on-call support and after-hours operational activities when required.

New

Maintain operational procedures, runbooks, standard operating procedures (SOPs), and knowledge-base articles. * Participate in on-call support and after-hours operational activities when required.

New

Showing results 21-40

22 Sops Operations Support information

See salary details

$13

$26

$36

How much do 22 sops operations support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for 22 sops operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are popular job titles related to 22 Sops Operations Support jobs?

For 22 Sops Operations Support jobs, the most frequently searched job titles are:

Operations & Support - AI

Singers Glen, VA • Remote

Contractor

Re-posted 15 days ago


Job description

Job Description:
 
Role: Operations & Support with AI
Remote
 
Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and problem management, user support, governance compliance, and continuous improvement in a global 24x7 environment.
 
Key Responsibilities
Provide operational leadership and day-to-day support for ServiceNow, Microsoft Copilot, AI platforms, LLM-enabled tools, and IAM services.
Ensure 24x7 service continuity, platform availability, performance monitoring, and SLA adherence across supported services.
Manage incidents, service requests, problem management, root cause analysis, and escalations to minimize business disruption.
Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
Collaborate with business, technology, cyber, risk, and vendor teams to resolve operational issues and improve service outcomes.
Drive operational excellence through automation, process standardization, KPI reporting, service reviews, and continuous improvement initiatives.
Monitor platform health, capacity, adoption trends, and operational risks; implement corrective and preventive actions.
Maintain operational runbooks, SOPs, dashboards, governance reports, audit evidence, and support documentation.
Support AI adoption and responsible AI operations by ensuring compliance with security, privacy, access, and governance standards.
Identify opportunities to improve user experience, reduce ticket volumes, and enhance platform reliability through self-service and automation.
Contribute to release readiness, change management, and production support for new AI and enterprise platform capabilities.
 
Preferred Skills
ITIL knowledge and/or certification.
Experience with Azure, Microsoft 365, ServiceNow, PowerBI, Splunk, or similar IAM platforms.
Exposure to AI operations / LLM Ops / platform governance in an enterprise setting.
Experience with automation, workflow optimization, reporting, dashboards, and operational governance.
Familiarity with Copilot Studio, Azure OpenAI, enterprise AI support models, or similar AI ecosystems.
Strong communication, stakeholder management, analytical, and problem-solving skills.