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1St Shift Remote Jobs in Florida (NOW HIRING)

Cyclops Inc

Senior QA Engineer (Remote)

Miami, FL · On-site +1

The role is automation-first: you write and maintain automated tests on top of a shared test ... GitLab CI) * Experience with Agile/Scrum methodologies and shift-left practices * Performance ...

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

... first level support. * Acts urgently on escalated support calls, website chats, and emails from ... Shift Available Sunday, Wednesday, Thursday, Friday, Saturday 12PM-9PM (EST) Monday and Tuesday OFF ...

Liberty Mutual

Remote Inside Sales Representative

Miami, FL · On-site +1

$55K - $75K/yr

Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a ... Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10 EST. This schedule can be expected for a ...

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All Jobs1St Shift Jobs1St Shift Remote Jobs1St Shift Remote Jobs in Florida

1St Shift Remote information

What are the typical expectations and challenges of working a 1st shift remote position?

In a 1st shift remote role, you’ll generally work standard business hours (such as 8 a.m. to 5 p.m.) from home, aligning your schedule with the wider team and company operations. Common challenges include staying focused and managing your time in a home environment with potential distractions. You’ll likely interact with colleagues through virtual meetings, emails, and chat platforms, so strong communication skills are essential. Success in this role depends on your ability to self-motivate, stay organized, and proactively seek support or clarification when needed.

What does 1st shift remote mean in a job posting?

'1st Shift Remote' refers to a job that is performed during the first shift, typically the standard daytime working hours (such as 8 a.m. to 4 p.m. or 9 a.m. to 5 p.m.), and is done remotely, meaning the employee can work from home or another location outside the traditional office. This arrangement combines a regular daytime schedule with the flexibility of remote work. It is popular for jobs in customer service, administration, IT, and other fields where tasks can be completed online. The specific hours may vary depending on the employer, but 'first shift' generally means standard business hours.

What are the key skills and qualifications needed to thrive as a 1st shift remote worker, and why are they important?

To thrive as a 1st Shift Remote Worker, you need strong time management, self-motivation, and relevant job-specific knowledge, often supported by at least a high school diploma or equivalent. Familiarity with collaboration tools like Slack, Zoom, and project management platforms such as Asana or Trello is typically required. Excellent written communication, adaptability, and the ability to work independently are standout soft skills for this role. These abilities ensure productivity, reliability, and effective teamwork while working remotely during standard business hours.

What is the difference between 1St Shift Remote vs Customer Service Representative?

Aspect1St Shift RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedTypically office or call center, but can be remote
Required CredentialsHigh school diploma or equivalent; sometimes customer service experienceHigh school diploma or equivalent; customer service skills
Industry UsageCommon in various industries like tech, healthcare, finance
Work HoursStandard 1st shift hours, usually 8am-4pm or 9am-5pmVaries, often 8am-5pm, may include weekends

Both roles often require similar credentials and are used across multiple industries. The main difference is that 1St Shift Remote jobs are performed entirely from home, offering flexibility, while Customer Service Representatives may work in call centers or remotely, depending on the employer. Understanding these differences helps job seekers find roles that match their preferences for work environment and schedule.

What are the most commonly searched types of Remote jobs in Florida? The most popular types of Remote jobs in Florida are:
What are popular job titles related to 1St Shift Remote jobs in Florida? For 1St Shift Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching 1St Shift Remote jobs in Florida look for? The top searched job categories for 1St Shift Remote jobs in Florida are:
1St Shift Remote jobs near you
Infographic showing various 1St Shift Remote job openings in Florida as of August 2026, with employment types broken down into 36% Full Time, 55% Part Time, and 9% Temporary. Highlights an 100% Remote job distribution.

Bilingual Healthcare Customer Service Representative - Remote Florida

Gainwell Technologies

Tallahassee, FL • On-site, Remote

$37K - $41K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Bilingual Healthcare Customer Service Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.
Your role in our mission
  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for
  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role
  • Call Center Hours of Operation: 7:00 AM - 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google
  • Search for Internet Speed Test or click here.

"This posting is intended for pipelining. We will accept applications on an ongoing basis."
#LI-REMOTE
#LI-PP1
The pay range for this position is $37,440 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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