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1St Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

HOPCo

Desktop Support ENG II

Jacksonville, FL · On-site +1

$17.75 - $22.75/hr

EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ... Knowledge of Telephony systems programming, documentation, and process creation. * Knowledge of ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate ... Shift Flexibility & Work Schedule Requirements: * This role operates within a 24/7/365 support ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · Remote

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · Remote

Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ... Experience configuring virtual machines and remote desktop connections. * Strong written and verbal ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

TEKsystems

Desktop Engineer

Madison, WI · Remote

$25 - $29/hr

Overview We're looking for an experienced Desktop Engineer to join a collaborative IT support team ... support responsibilities while contributing to technology initiatives. This is primarily a remote ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2 ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

... remote access tools. You will partner closely with our engineering, product, and customer teams to ... Serve as the first point of contact for technical support issues related to deployed robotic ...

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1St Shift Remote Desktop Support Engineer information

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$45

How much do 1st shift remote desktop support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for 1st shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Remote Desktop Support Engineer vs 1St Shift Help Desk Technician?

Aspect1St Shift Remote Desktop Support Engineer1St Shift Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+ or similar
Work EnvironmentRemote, technical support for enterprise systemsOn-site or remote, general user support
Industry UsageIT, tech support, enterprise networksIT, customer service, technical support

The 1St Shift Remote Desktop Support Engineer specializes in remote troubleshooting and resolving issues related to remote desktop connections and enterprise systems, often requiring specific certifications. In contrast, the 1St Shift Help Desk Technician provides broader user support, handling various hardware and software issues, often with more general certifications. Both roles are essential in IT support but differ mainly in technical focus and scope.

What cities are hiring for 1St Shift Remote Desktop Support Engineer jobs?

Cities with the most 1St Shift Remote Desktop Support Engineer job openings:

What are the most commonly searched types of Remote Desktop Support Engineer jobs?

The most popular types of Remote Desktop Support Engineer jobs are:

1St Shift Remote Desktop Support Engineer jobs near you
Infographic showing various 1St Shift Remote Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support ENG II

Healthcare Outcomes Performance Co. (HOPCo)

Jacksonville, FL • On-site, Remote

$17.75 - $22.75/hr

Full-time

Posted 5 days ago

Job description

ESSENTIAL FUNCTIONS
  • Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively.
  • Install, maintain, and troubleshoot all business applications effectively.
  • Architect desktop application
  • Architect wireless and network solutions
  • Create printer mappings for clinical systems.
  • Escalate errors to hardware and software manufacturers as necessary.
  • Manage user errors and requests through the IT/Facilities help desk ticketing system.
  • Document daily tasks and create user documentation as needed.
  • Track company assets through inventory database timely and accurately.
  • Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely.
  • Maintain a high level of customer satisfaction.
  • Maintain confidentiality.

EDUCATION
  • High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE
  • 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems.
  • Must have at least intermediate skills with Microsoft Office Professional Suite.
  • Healthcare IT Experience is preferred.

KNOWLEDGE
  • Knowledge of Microsoft Office software.
  • Knowledge of how to operate and troubleshoot computer equipment.
  • Knowledge of Telephony systems programming, documentation, and process creation.
  • Knowledge of asset and time management skills to assist the department.

SKILLS
  • Skill in organizing tasks/work orders.
  • Skill in using customer service skills in dealing with frustrated users.
  • Skill in problem-solving.
  • Skill in maintaining a safe operating environment.

ABILITIES
  • Ability to troubleshoot common desktop and user problems and develop resolution strategies.
  • Ability to communicate effectively and in user-friendly terms verbally and in writing.
  • Ability to be a team player with effective interpersonal skills.
  • Ability to solve problems and work independently.

ENVIRONMENTAL WORKING CONDITIONS
  • Normal office environment.
  • Some travel within the community.
  • Must reside in the servicing location
  • 100% on-site location

PHYSICAL/MENTAL DEMANDS
  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS
  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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