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1St Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

Helion Technologies

Hybrid Desktop Support Analyst

$23.75 - $32/hr

Helion's Desktop Support department is the largest and first line of defense for incoming client ... Helps remote users including all application support and configuring VPN access. * Maintains user ...

Automox

What You Bring to the Table * 1-2+ years of experience in technical support, IT support, desktop ... Strong written and verbal communication skills with a customer-first approach. * Ability to manage ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate ... Shift Flexibility & Work Schedule Requirements: * This role operates within a 24/7/365 support ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$66K - $109K/yr

Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2 ... Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging ...

Gotham Biotech

Technical Support Agent

Portland, ME · Remote

$30 - $35/hr

Provide first-level technical support via phone, email, chat, and remote desktop tools to end-users experiencing IT issues. * Diagnose and resolve common hardware, software, and network problems ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About Unframe Unframe is an AI-first startup helping the world's largest enterprises bring LLM ... About the role We're looking for a Support Engineer to join our team and support large global ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About Unframe Unframe is an AI-first startup helping the world's largest enterprises bring LLM ... About the role We're looking for a Support Engineer to join our team and support large global ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About Unframe Unframe is an AI-first startup helping the world's largest enterprises bring LLM ... About the role We're looking for a Support Engineer to join our team and support large global ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

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1St Shift Remote Desktop Support Engineer information

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$10

$26

$45

How much do 1st shift remote desktop support engineer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for 1st shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Remote Desktop Support Engineer vs 1St Shift Help Desk Technician?

Aspect1St Shift Remote Desktop Support Engineer1St Shift Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+ or similar
Work EnvironmentRemote, technical support for enterprise systemsOn-site or remote, general user support
Industry UsageIT, tech support, enterprise networksIT, customer service, technical support

The 1St Shift Remote Desktop Support Engineer specializes in remote troubleshooting and resolving issues related to remote desktop connections and enterprise systems, often requiring specific certifications. In contrast, the 1St Shift Help Desk Technician provides broader user support, handling various hardware and software issues, often with more general certifications. Both roles are essential in IT support but differ mainly in technical focus and scope.

What cities are hiring for 1St Shift Remote Desktop Support Engineer jobs? Cities with the most 1St Shift Remote Desktop Support Engineer job openings:
What are the most commonly searched types of Remote Desktop Support Engineer jobs? The most popular types of Remote Desktop Support Engineer jobs are:
What states have the most 1St Shift Remote Desktop Support Engineer jobs? States with the most job openings for 1St Shift Remote Desktop Support Engineer jobs include:
1St Shift Remote Desktop Support Engineer jobs near you
Infographic showing various 1St Shift Remote Desktop Support Engineer job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 92% Full Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.
Help Desk Support - Part Time Weekend Shift - Remote

Help Desk Support - Part Time Weekend Shift - Remote

Wunderlich-Malec

Hopkins, MN • On-site, Remote

$23 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have a part-time IT Helpdesk Support Specialist position available for weekend shift. Two 12-hour shifts, flexible hours. This person can work remotely and will provide a range of duties focused on delivering technology to support operational needs and personal technology devices/equipment. The ideal candidate will provide support via phone, email, remote desktop control, and desk-side support for office and field users across multiple office/shop locations. Work hours include regularly scheduled business hours and after-hours coverage.
Please Note: This position isn't scheduled to sponsor a work visa.
Responsibilities
  • Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or with assistance from Wunderlich-Malec Field Support (directly or ticketing system)
  • Attempts to resolve most of the support requests upon first contact with the user
  • Participates in the evaluation, development, and implementation of technology standards, equipment, and procedures to ensure consistency, compliance, and equipment management
  • Participate in the development and maintenance of the standard desktop, laptop, and virtual desktop images
  • Participate in new hardware and software rollouts
  • Assist in providing tools, training, or other useful resources to help employees utilize technology more effectively
  • Maintain IT hardware, perform small hardware repairs, work with vendor repair services, and help maintain an inventory of spare parts
  • Support mobile device technology service requests and manage Microsoft Intune system for phones and tablets across the company
  • Responsible for allocating/purchasing new and used devices as requested and approved
  • Participates in companywide initiatives or projects as it relates to technology, equipment, or services
  • Administer user management controls over company software systems
  • Other duties as assigned

Required Skills and Education
  • Three to Five years of IT experience providing user support service in a complex business environment, including experience in using and supporting desktop applications
  • Two+ years experience in all the following applications: Windows 10, Office 365, and Apple iOS
  • Basic understanding of networking and DNS
  • Good understanding of computer systems, mobile devices, and other tech products
  • Proven technical skills for diagnosing and troubleshooting applications, operating systems, and hardware problems
  • Ability to clearly communicate technical concepts, in spoken and written form, to technical and non-technical audiences
  • Strong time and priority management skills and ability to perform the primary functions of the position with minimal supervision
  • Willingness to travel to all LSC locations, business functions, and training as needed for work
  • Additional certifications in Microsoft, Cisco, or similar technologies are a plus

Physical Demands of Position Seeing, color perception, hearing, clear speech, dexterity in hands, driving, ability to travel distances, climbing, pushing and pulling, and ability to mount and dismount equipment.
Working Environment Standard office environment, On-site office environment, diverse industrial environments, frequent PC usage, fax machines, copy machines, phones, trailer environment.
Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance
Salary Range The expected pay range is $23 - $31/hour based on experience and qualifications plus a discretionary bonus and employee stock program.
#LI-WM1
#LI-REMOTE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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