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1St Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

System One

Desktop Support

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

System One

Desktop Support

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Addison Group

Senior Desktop Analyst

Oklahoma City, OK · Remote

$26 - $28/hr

Provide exceptional in-person and remote customer support while maintaining a high level of professionalism Preferred Experience: * 3+ years of Desktop Support, IT Support, or End User Support ...

AxisCare

Support Engineer

Waco, TX · Remote

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to ... And you deeply understand the business context, so you know where to focus your efforts first. A ...

New

AxisCare

Support Engineer

Waco, TX · Remote

Director of Engineering Summary AxisCare is hiring a full-time, fully remote Support Engineer to ... And you deeply understand the business context, so you know where to focus your efforts first. A ...

New

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Serve as the first point of contact (Tier 1) for customer service requests, ensuring accurate ... Shift Flexibility & Work Schedule Requirements: * This role operates within a 24/7/365 support ...

Kraft & Kennedy

IT Desktop Support Technician 2nd shift

$55K - $65K/yr

... 2nd shift full- time position of Desktop Support Technician. The schedules are Monday through ... Responsibilities • Provide remote support to our geographically diverse nationwide clients using ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... and shift offerings to provide a more flexible service delivery model, completing the agency ... as a remote worker demonstrating time management and self discipline with cultural change ...

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All Jobs1St Shift Desktop Support Engineer Jobs1St Shift Remote Desktop Support Engineer Jobs

1St Shift Remote Desktop Support Engineer information

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How much do 1st shift remote desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 1st shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Remote Desktop Support Engineer vs 1St Shift Help Desk Technician?

Aspect1St Shift Remote Desktop Support Engineer1St Shift Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+ or similar
Work EnvironmentRemote, technical support for enterprise systemsOn-site or remote, general user support
Industry UsageIT, tech support, enterprise networksIT, customer service, technical support

The 1St Shift Remote Desktop Support Engineer specializes in remote troubleshooting and resolving issues related to remote desktop connections and enterprise systems, often requiring specific certifications. In contrast, the 1St Shift Help Desk Technician provides broader user support, handling various hardware and software issues, often with more general certifications. Both roles are essential in IT support but differ mainly in technical focus and scope.

What cities are hiring for 1St Shift Remote Desktop Support Engineer jobs?

Cities with the most 1St Shift Remote Desktop Support Engineer job openings:

What are the most commonly searched types of Remote Desktop Support Engineer jobs?

The most popular types of Remote Desktop Support Engineer jobs are:

1St Shift Remote Desktop Support Engineer jobs near you
Infographic showing various 1St Shift Remote Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support

System One

Pensacola, FL • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Job Title: Service Desk Coordinator Location: Pensacola, FL Type: Contract Compensation: Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and emails • Leverage resources to resolve technical issues timely • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities • Escalate requests outside of your scope when necessary • Attend weekly staff/mentor meetings • Remain cognizant of adherence to help promote business unit success • Adhere to ETS practices, policies, and procedures • Perform other related duties as assigned or appropriate

Requirements • Knowledge and understanding of the information technology field • Basic skill troubleshooting and resolving technical problems • Exposure to enterprise systems and IT terminology • Exposure to solving routine or standard administrative, operational, or system problems and issues • Effective verbal and written communication skills • Ability to leverage finesse/soft skills when interacting with end users • Basic organizational, planning, and time management skills • Ability to handle multiple tasks simultaneously with a high degree of accuracy • Ability to work independently and in a team environment • Desired - 3+ years of Tier 1 support and capabilities or similar • Desired - Call Center or front-line customer support experience • Desired - Knowledge of client operations, policies, and procedures • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Previous customer service in a fast-paced environment • Desired - Familiar with ticketing software (ServiceNow) would be a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1