ZipRecruiter

Log In

2

1St Shift Remote Desktop Support Engineer Jobs (NOW HIRING)

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

Tier 1 Support: Provide day-to-day remote desktop support for approximately 180 remote users ... first year (increasing to 20 days over time), life insurance, and a flexible healthcare savings ...

NTT DATA Services

Desktop Support Technician

Portland, OR · On-site +1

$21.25 - $27/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

Stryker

$27.67 - $34.82/hr

Remote Schedule * 1st Shift: Mon - Fri, 10a - 7p Central Time * Overtime based on business needs What you will do The Sales Support Representative will interact with internal and external customers ...

New

Naviga

IT Support Resource

Saint Petersburg, FL · Remote

$20.50 - $28.25/hr

Tier 1 Support: Provide day-to-day remote desktop support for approximately 180 remote users ... first year (increasing to 20 days over time), life insurance, and a flexible healthcare savings ...

ACI Infotech

End User Support Engineer

As a member of the Global End User Support team, the successful candidate will be primarily ... remote connectivity, VPN, building laptops/desktops, installing end user equipment (monitors ...

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

... Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. * Basic understanding of ...

next page

Showing results 1-20

All Jobs1St Shift Remote Desktop Support Engineer Jobs

1St Shift Remote Desktop Support Engineer information

See salary details

$10

$26

$45

How much do 1st shift remote desktop support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for 1st shift remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between 1St Shift Remote Desktop Support Engineer vs 1St Shift Help Desk Technician?

Aspect1St Shift Remote Desktop Support Engineer1St Shift Help Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+ or similar
Work EnvironmentRemote, technical support for enterprise systemsOn-site or remote, general user support
Industry UsageIT, tech support, enterprise networksIT, customer service, technical support

The 1St Shift Remote Desktop Support Engineer specializes in remote troubleshooting and resolving issues related to remote desktop connections and enterprise systems, often requiring specific certifications. In contrast, the 1St Shift Help Desk Technician provides broader user support, handling various hardware and software issues, often with more general certifications. Both roles are essential in IT support but differ mainly in technical focus and scope.

What cities are hiring for 1St Shift Remote Desktop Support Engineer jobs? Cities with the most 1St Shift Remote Desktop Support Engineer job openings:
What are the most commonly searched types of Remote Desktop Support Engineer jobs? The most popular types of Remote Desktop Support Engineer jobs are:
What states have the most 1St Shift Remote Desktop Support Engineer jobs? States with the most job openings for 1St Shift Remote Desktop Support Engineer jobs include:
1St Shift Remote Desktop Support Engineer jobs near you
IT Support Resource

IT Support Resource

Naviga

Saint Petersburg, FL • Remote

$20.50 - $28.25/hr

Full-time

Medical, Life, PTO

Posted 7 days ago

Job description

About Our ClientOur client is a profitable, entrepreneurial insurance outsourcing firm that has been successful and stable since its launch over 12 years ago. Operating primarily as a virtual organization across 13 states, they specialize in high-complexity call center services, sales, and underwriting that require a level of expertise and licensing that cannot be offshored. The company prides itself on a "low-ego" and "roll-up-your-sleeves" culture rooted in servant leadership and community impact, even offering a Volunteer Time Off (VTO) program to encourage charitable work. With approximately 180 employees, the firm maintains a steady growth rate and a high-retention environment where attitude and a willingness to learn are valued just as much as technical expertise.The OpportunityThis is a critical Tier 1 to Tier 2 growth role designed to provide dedicated IT support for a specialized 60-person client service team. As the primary IT point of contact for this specific group, you will manage remote troubleshooting, equipment provisioning, and daily technical hurdles to ensure operational uptime. This position offers a clear career path, moving from foundational Tier 1 tasks to advanced endpoint management and SOC 2-aligned security processes within 6 to 18 months. It is an ideal opportunity for a late-level Tier 1 or entry-level Tier 2 professional who wants to operate with independence and eventually take on more complex technical responsibilities.The LocationWhile this is a fully remote position, candidates must reside in the Tampa or St. Petersburg, FL area. You will be required to visit the St. Petersburg satellite office approximately once per month to handle administrative IT duties, such as imaging, packaging, and shipping equipment.What You Will Do
  • Tier 1 Support: Provide day-to-day remote desktop support for approximately 180 remote users, focusing heavily on a 60-person specialized team.
  • Troubleshooting: Resolve common issues such as headset malfunctions, sound quality, system lag, and software lockouts.
  • Provisioning: Manage user accounts and permissions, including imaging, testing, and shipping IT equipment to new hires.
  • Technical Environment: Utilize remote desktop solutions (AWS/Citrix), Microsoft 365, and ticketing systems like Zendesk or Jira.
  • Compliance & Security: Assist with endpoint security, MFA, and device compliance within a SOC 2-aligned environment.
  • Communication: Serve as a professional, customer-facing resource who can explain technical solutions clearly to non-technical staff.
Who You Are
  • Experienced: You have at least 3 years of professional IT help desk or desktop support experience.
  • Technically Capable: You are proficient with Windows environments, Microsoft 365, and remote troubleshooting tools.
  • Reliable: You possess a stable job history; our client values long-term commitment and growth within the organization.
  • Education: A 4-year degree is not required, but relevant industry certifications (A+, Network+, etc.) are highly preferred.
  • Proactive: You have a "jump in and do" attitude and the sound judgment to know when to troubleshoot independently versus when to escalate.
The Ideal Candidate is a responsive and organized professional who thrives in a fast-paced environment where activity is constant. You should be a "late-level Tier 1" specialist ready to bridge the gap into Tier 2 responsibilities. Most importantly, you align with a servant leadership philosophy—you are patient, carry a low ego, and are naturally driven to help others succeed.Why Join the Team?Joining this firm means becoming part of a stable, profitable company that values its people over rigid corporate layers. Employees enjoy a comprehensive benefits package, including the company paying 55% of health insurance costs, 10 days of accrued PTO in the first year (increasing to 20 days over time), life insurance, and a flexible healthcare savings account. Furthermore, the company is committed to your professional growth, offering to pay for industry-specific education and designations for employees interested in advancing their careers.________________________________________About Naviga Recruiting & Executive SearchNaviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.