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100K Customer Service Jobs in Michigan (NOW HIRING)

Service Advisor

Monroe, MI ยท On-site

$40K - $100K/yr

... our customers informed and their service timely. Automotive, phone or sales experience is preferred, but not required. Service Advisors can expect to make between $40k - $100k per year including ...

Service Manager

Detroit, MI ยท On-site

$85 - $100/hr

... customers and technicians to ensure high quality service. Morrison Industries has a strict drug ... Compensation ranges from 85k-100k with bonuses. Our Service Managers Typically Possess: * 10+ years ...

Service Manager

Warren, MI ยท On-site

$85K - $100K/yr

... customers and technicians to ensure high quality service. Morrison Industries has a strict drug ... Compensation ranges from 85k-100k with bonuses. Our Service Managers Typically Possess: * 10+ years ...

Service Manager

Warren, MI ยท On-site

$85K - $100K/yr

... customers and technicians to ensure high quality service. Morrison Industries has a strict drug ... Compensation ranges from 85k-100k with bonuses. Our Service Managers Typically Possess: * 10+ years ...

Service Manager

Detroit, MI ยท On-site

$85 - $100/hr

... customers and technicians to ensure high quality service. Morrison Industries has a strict drug ... Compensation ranges from 85k-100k with bonuses. Our Service Managers Typically Possess: * 10+ years ...

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100K Customer Service information

What is a 100k customer service job?

A 100K Customer Service job refers to a customer service position that pays an annual salary of $100,000 or more. These roles typically involve handling complex customer inquiries, managing high-value accounts, or overseeing teams of customer service representatives. Employees in these positions are expected to have extensive experience, strong communication skills, and often some managerial responsibilities. They may work in industries such as technology, finance, or healthcare, where customer satisfaction is critical and the stakes are high.

What are the key skills and qualifications needed to thrive as a customer service representative, especially at a high-earning level?

To excel as a high-earning Customer Service Representative, you need in-depth product knowledge, problem-solving abilities, and experience with customer service best practices, often supported by a relevant degree or proven track record. Familiarity with CRM platforms like Salesforce, ticketing systems, and sometimes certifications such as HDI or ITIL are valuable technical assets. Exceptional communication, emotional intelligence, and resilience distinguish top performers in this field. These skills are critical for building customer loyalty, efficiently resolving complex issues, and driving revenue through superior service.

What are some typical challenges faced by high-earning customer service professionals and how can they address them?

High-earning Customer Service professionals often manage complex client accounts, handle escalated issues, and are expected to deliver exceptional service consistently. The primary challenges include balancing a high volume of inquiries, meeting demanding performance metrics, and navigating difficult customer interactions. To succeed, it's essential to develop strong problem-solving skills, maintain emotional resilience, and collaborate closely with other departments such as sales or technical support. Investing in ongoing training and leveraging advanced CRM tools can also help streamline workflows and improve customer satisfaction.

What are popular job titles related to 100K Customer Service jobs in Michigan?

For 100K Customer Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for 100K Customer Service jobs?

Cities in Michigan with the most 100K Customer Service job openings:

Infographic showing various 100K Customer Service job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Automotive Service Advisor / Writer | Mon-Fri | Up to $100k potential

AutoShop Recruiting

Rochester, MI โ€ข On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago


Job description

Automotive Service Advisor / Service Manager Track

Location: Rochester, MI

Schedule: Full-time, Monday-Friday. No weekends.

Compensation: $60k - $100k, Strong step-up earning potential with ramp-in base pay and long-term company gross-profit sharing. Current front-of-house performers can reach six-figure income.


About the Opportunity

AutoShop Recruiting is partnering with a high-performing independent repair shop in the Rochester, MI area that is looking for a front-of-house automotive professional with real sales ability, customer presence, and leadership upside.

This is a great fit for an experienced service advisor, service writer, assistant manager, or first assistant manager who is ready for a stronger long-term opportunity without jumping into a corporate dealership environment.


What You'll Be Doing
  • Greet customers, listen carefully, and build trust quickly.
  • Write repair orders, present estimates, and communicate recommendations clearly.
  • Work closely with technicians to understand inspections, diagnostics, and repair priorities.
  • Drive sales with integrity while protecting the customer experience.
  • Manage workflow, follow-up, scheduling, and customer updates.
  • Grow toward greater leadership responsibility if performance and fit are strong.

What We're Looking For
  • Automotive service advisor, service writer, assistant service manager, service manager, tire/service center, or front-counter sales experience.
  • Real sales ability and comfort role-playing or presenting value to customers.
  • Not entry-level; must understand customer service, repair orders, estimates, and shop pace.
  • Ideal profile could be a strong fourth advisor or assistant manager at a tire/service chain who wants a bigger opportunity.
  • Positive, accountable, team-first mindset.
  • Valid driver's license.

Compensation & Benefits
  • Initial base/hourly/salary ramp-in period while the shop evaluates fit and contribution.
  • Long-term company gross-profit sharing plan.
  • Medical, dental, and vision benefits.
  • Retirement plan with company match.
  • Monday-Friday schedule with no weekends.
  • Growth path for the right advisor/manager-track person.

How to Apply

If you are an automotive service advisor or front-of-house automotive sales professional looking for a stronger shop and a real path upward, we would like to speak with you.

Apply through AutoShop Recruiting, managing this search on behalf of our client.


Brian Rhodes

Managing Partner - AutoShop Recruiting

brian@autoshoprecruiting.com

214-227-7177