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Tier 2 Support Analyst Jobs Near Me

Monitor and analyze alerts generated through Splunk and ServiceNow * Investigate recurring issues and identify patterns to prevent future incidents * Manage and resolve Tier 2 support tickets and ...

Monitor and analyze alerts generated through Splunk and ServiceNow * Investigate recurring issues and identify patterns to prevent future incidents * Manage and resolve Tier 2 support tickets and ...

Recognize when issues exceed Tier 2 capability and escalate promptly to the POS Support Lead, who will coordinate with POS Analyst(s)s for Tier 3 resolution. * Provide the Supervisor and Analyst(s ...

Provide Tier 1 and Tier 2 support for new equipment activations, troubleshooting, corporate email setup, and personal to corporate account transfers * Walk users through the self-service web portal ...

Tier 2 NOC Specialist

Columbus, OH · On-site

$70 - $100/hr

OHTECH | OARnet Support Center. The Tier 2 NOC Specialist is responsible for the administration and management of OARnet's statewide IP/MPLS and DWDM backbone in a 24x7 Network Operations Center (NOC)

Provide Tier 1 and Tier 2 customer support for activating new equipment, troubleshooting issues ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...

Network Technician Tier 2

Columbus, OH · On-site

$22.75 - $29.25/hr

Job Type Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed ... support, and managed service packages. We take pride in our collaborative and supportive work ...

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Tier 2 Support Analyst information

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How much do tier 2 support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for tier 2 support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are popular job titles related to Tier 2 Support Analyst jobs?

For Tier 2 Support Analyst jobs, the most frequently searched job titles are:

A map of the United States highlighting the number of Tier 2 Support Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Tier 2 Support Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Tier 2 Support Analyst / L2 Technical Support

1 point system

New Albany, OH • On-site

Contractor

Posted 4 days ago


Job description

Exact Requirements:

  • Experience: 2+ years of technical L2/Tier-2 support experience in retail or restaurant multi-unit environments.

  • POS & OS: Hands-on troubleshooting for Linux-based POS OS, store hardware, back-office printers, and peripheral devices.

  • Mobile & Remote Devices: L2 remote troubleshooting of store-associate mobile devices (Android and iOS).

  • Networking & Ops: Basic network troubleshooting (connectivity, switches, IP routing) and queue ticket management escalated from L1/Service Desk.

  • Availability: Must be willing to participate in a standard on-call rotation for global store uptime.