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Technology Operations Jobs in Columbus, OH (NOW HIRING)

This role ensures seamless IT service delivery, strong change governance, and high-quality support operations while driving continuous improvement across Service Desk processes. Key Accountabilities

The IT Support Manager will oversee service desk operations, endpoint support, onboarding/offboarding, ticket governance, and process improvement initiatives in a fast-paced global environment. This ...

The IT Support Manager will oversee service desk operations, endpoint support, onboarding/offboarding, ticket governance, and process improvement initiatives in a fast-paced global environment. This ...

Project Manager, IT

Columbus, OH · Hybrid

$95K - $112K/yr

This role is deeply focused on execution, delivery discipline, and operational rigor, ensuring ... Partner with Digital, Technology, Business, and Enablement leaders to align agile delivery with ...

This hands-on role is critical in ensuring uptime and operational continuity of Point of Sale (POS) systems, Wi-Fi, cameras, signage, and other site-level technologies. The technician will serve as ...

This hands-on role is critical in ensuring uptime and operational continuity of Point of Sale (POS) systems, Wi-Fi, cameras, signage, and other site-level technologies. The technician will serve as ...

Senior Infrastructure Engineer

Columbus, OH · On-site

$104K - $142K/yr

Identify opportunities to improve IT operations through scripting, automation, AI tools, or Microsoft Copilot-related capabilities. Work closely with technical leadership and team members to support ...

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Technology Operations information

See Columbus, OH salary details

$12

$23

$37

How much do technology operations jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technology operations in Columbus, OH is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Technology Operations vs Network Administrator?

AspectTechnology OperationsNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, Network+
Work EnvironmentIT departments, data centers, enterprise settingsNetwork labs, corporate offices, data centers
Employer & Industry UsageTech companies, large enterprises, service providersBusinesses with complex network infrastructure
Common Search & ComparisonFocuses on overall IT service management and operationsFocuses on network setup, maintenance, and troubleshooting

Technology Operations professionals oversee the broader IT environment, including systems, applications, and infrastructure management. Network Administrators specialize in managing and maintaining network hardware and connectivity. While both roles require technical certifications and work in similar environments, Technology Operations has a wider scope, whereas Network Administrators focus specifically on network systems.

What are some common challenges faced in a Technology Operations role, and how are they typically addressed?

Professionals in Technology Operations often encounter challenges such as balancing system reliability with rapid deployment of new features, managing incident response effectively, and ensuring seamless communication between IT and other departments. To address these, teams usually implement robust monitoring tools, establish clear incident management protocols, and foster a culture of collaboration through regular cross-functional meetings. Continuous learning and process improvement are key to staying ahead of evolving technology and operational risks.

What jobs pay $10,000 a month without a degree?

In technology operations, roles such as cloud engineers, cybersecurity specialists, and network architects can earn $10,000 or more monthly without a traditional degree, often requiring relevant certifications, technical skills, and experience. These positions typically involve managing infrastructure, security, or cloud services in enterprise environments and may require certifications like AWS, Cisco, or CompTIA.

Which 3 jobs will survive AI?

In technology operations, roles such as cybersecurity analysts, network administrators, and systems engineers are likely to persist as they require complex problem-solving, specialized knowledge, and hands-on management that AI cannot fully replicate. These jobs involve critical thinking, troubleshooting, and adapting to new technologies, making them more resilient to automation. Continuous learning and certifications in relevant tools enhance job security in this field.

What are Technology Operations?

Technology Operations, often called TechOps, refers to the management and maintenance of a company's IT systems, networks, and infrastructure. These professionals ensure that technology services are reliable, efficient, and secure. They oversee daily IT operations, troubleshoot technical issues, manage system updates, and support business applications. TechOps teams work closely with other IT departments to implement best practices and maintain high system availability.

What jobs pay $10,000 a week?

In the field of Technology Operations, high-paying roles such as senior IT directors, cloud architects, or cybersecurity executives can earn $10,000 or more per week, especially with extensive experience, specialized skills, and certifications. These positions often require leadership responsibilities, advanced technical knowledge, and sometimes involve consulting or contract work that offers higher compensation. Such roles are typically found in large organizations or consulting firms and may involve long hours or high-pressure environments.

What are the key skills and qualifications needed to thrive in Technology Operations, and why are they important?

To thrive in Technology Operations, you need a solid understanding of IT infrastructure, systems administration, and incident management, often supported by a degree in information technology or computer science. Familiarity with tools like IT service management (ITSM) platforms, network monitoring systems, and relevant certifications such as ITIL or CompTIA is highly valued. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure smooth technology operations, rapid issue resolution, and minimal downtime, which are critical for business continuity.

What is a tech operations job?

A technology operations job involves managing and maintaining an organization's IT infrastructure, including networks, servers, and software systems. It requires skills in troubleshooting, system administration, and often involves ensuring system security and efficiency to support business functions.
What are popular job titles related to Technology Operations jobs in Columbus, OH? For Technology Operations jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Technology Operations jobs in Columbus, OH look for? The top searched job categories for Technology Operations jobs in Columbus, OH are:
Infographic showing various Technology Operations job openings in Columbus, OH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $48,627 per year, or $23.4 per hour.
IT Service Desk Lead

IT Service Desk Lead

Honda

Marysville, OH

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

What Makes a Honda, is Who Makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future!

Job Purpose

We are seeking an experienced IT Service Desk Lead to act as the primary interface between business stakeholders, IT operations, and managed service providers. This role ensures seamless IT service delivery, strong change governance, and high-quality support operations while driving continuous improvement across Service Desk processes.

Key Accountabilities
  • Serve as the primary liaison between Service Desk, business units, and affiliate organizations
  • Lead Major Incident Management (SEV1/SEV2), including stakeholder communication and resolution coordination
  • Administer and facilitate Change Advisory Board (CAB) governance processes
  • Drive Service Desk readiness for system, process, and organizational changes
  • Monitor vendor performance, SLAs, and continuous improvement initiatives
  • Support ITIL-aligned processes across Incident, Change, and Knowledge Management
  • Partner with project teams to enable smooth transition into production support
  • Develop training, communication, and knowledge strategies for support teams
Qualifications, Experience, and Skills
  • A Bachelor's level degree in a STEM field of study or equivalent relevant work experience, along with certifications.
  • 5 to 8 years in IT Service Management / Service Desk / IT Operations
  • Experience in major incident management, CAB/change governance, and vendor management
  • Strong understanding of ITIL frameworks and service delivery models
  • Proven ability to work across business, IT, and vendor stakeholders
  • Excellent communication, facilitation, and analytical skills
  • Highly desirables: ITIL certification, Agile/Lean methodologies
Workstyle
  • This is an onsite job. One remote workday per week may be possible with prior departmental approval
Visa Sponsorship Issues
  • This position is not eligible for work visa sponsorship.
  • Relocation Assistance
    • Not eligible
    What Differentiates Honda and Make Us an Employer of Choice?

    Total Rewards:

    • Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
    • Paid Overtime
    • Regional Bonus (when applicable)
    • Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
    • Paid time off, including vacation, holidays, shutdown
    • Company Paid Short-Term and Long-Term Disability
    • 401(K) Plan with company match + additional contribution

    Career Growth:

    • Advancement Opportunities
    • Career Mobility
    • Education Reimbursement for Continued Learning
    • Training and Development programs

    Additional Offerings:

    • Tuition Assistance & Student Loan Repayment
    • Lifestyle Account
    • Childcare Reimbursement Account
    • Elder Care Support
    • Wellbeing Program
    • Community Service and Engagement Programs
    • Product Programs

    Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.