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As of Aug 22, 2026, the average hourly pay for state farm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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A map of the United States highlighting the number of State Farm Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of State Farm Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative - State Farm Agent Team Member

Matt Breakey - State Farm Agent

Reynoldsburg, OH • On-site

$30K - $40K/yr

Other

Medical, Life, Retirement

Re-posted 11 days ago


Job description

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Matt Breakey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $30,000.00 - $40,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Matt Breakey - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Reynoldsburg, OH.
  • Our office is open 9am-5pm.
  • I have been a State Farm agent since 2003.
  • I am a second generation State Farm agent.
  • I am a proud graduate of Ohio University.
We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.