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Seasonal It Support Specialist Jobs in Columbus, OH

IT Support Technician

Dublin, OH ยท On-site

$20.75 - $28.50/hr

Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and document, track ...

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We're looking for a Dedicated IT Support Technician who thrives in a fast-paced, client-facing environment. In this role, you'll be embedded on-site with a client in Columbus, OH , serving as their ...

IT Support Technician

Columbus, OH ยท On-site

$20 - $27.50/hr

Ability to communicate technical information in non-technical terms. * Excellent written skills for ... Provide technical assistance to end users and support analysts. * Respond to technology service ...

IT Support Technician

Columbus, OH ยท On-site

$20 - $27.50/hr

Ability to communicate technical information in non-technical terms. * Excellent written skills for ... Provide technical assistance to end users and support analysts. * Respond to technology service ...

IT Support Technician

Dublin, OH ยท On-site

$20.25 - $27.75/hr

Primary Purpose Provide IT systems support to end users on a variety of moderate to complex issues for internal and external customers. Respond to technical support requests submitted via email, and ...

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Seasonal It Support Specialist information

See Columbus, OH salary details

$11

$23

$43

How much do seasonal it support specialist jobs pay per hour?

As of May 27, 2026, the average hourly pay for seasonal it support specialist in Columbus, OH is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal IT Support Specialist, and why are they important?

To thrive as a Seasonal IT Support Specialist, you need strong troubleshooting skills, knowledge of operating systems, and experience with hardware and software support, often backed by an IT-related degree or relevant certifications such as CompTIA A+. Familiarity with ticketing systems, remote support tools, and common enterprise applications (like Microsoft 365) is typically required. Excellent communication, patience, and adaptability help you effectively assist users and manage fluctuating workloads. These skills ensure rapid, reliable technical support during peak periods, minimizing downtime and enhancing overall productivity.

What are some common challenges faced by Seasonal IT Support Specialists, and how can they prepare for a fast-paced onboarding process?

Seasonal IT Support Specialists often join teams during peak periods, such as holidays or large events, when technical demands are high. One of the main challenges is adapting quickly to the company's specific systems, tools, and support protocols with minimal ramp-up time. To succeed, it's helpful to review standard troubleshooting procedures, familiarize yourself with the organization's key software and hardware, and proactively communicate with permanent staff for guidance. Being adaptable, resourceful, and maintaining clear documentation of issues can also help you deliver effective support in a dynamic environment.

What does a Seasonal IT Support Specialist do?

A Seasonal IT Support Specialist provides technical assistance and support to an organization during peak periods, such as holidays or special projects. Their responsibilities typically include troubleshooting hardware and software issues, setting up equipment, and assisting users with technical problems. They may also help with system updates, network connectivity, and maintaining IT inventory. The role is temporary and designed to help manage increased workloads or cover for regular staff on leave. Good communication skills and technical knowledge are essential for success in this position.

What is the difference between Seasonal It Support Specialist vs IT Support Technician?

AspectSeasonal It Support SpecialistIT Support Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Network+ (commonly required)
Work EnvironmentTemporary, seasonal projects, retail, or holiday supportPermanent or long-term support roles in various industries
Employer UsageRetail stores, seasonal businesses, tech companies during peak timesCorporate IT departments, managed service providers, tech firms
Search & Comparison IntentUnderstanding temporary vs permanent roles, seasonal supportCareer progression, job stability, technical responsibilities

In summary, a Seasonal It Support Specialist typically works on short-term, seasonal projects with a focus on retail or holiday support, often requiring certifications like CompTIA A+. An IT Support Technician usually holds a permanent position, providing ongoing technical support within organizations. Both roles share similar certifications but differ mainly in duration and work environment.

What are the most commonly searched types of It Support Specialist jobs in Columbus, OH? The most popular types of It Support Specialist jobs in Columbus, OH are:
What are popular job titles related to Seasonal It Support Specialist jobs in Columbus, OH? For Seasonal It Support Specialist jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Seasonal It Support Specialist jobs in Columbus, OH look for? The top searched job categories for Seasonal It Support Specialist jobs in Columbus, OH are:
IT Support Technician

$44K/yr

Other

Posted 8 days ago


Job description

The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending college classes at The Ohio State University and Columbus State Community College. As Metro Schools expands its student and teacher base over the next few years, we are seeking a skilled IT professional to join our team and help support this exciting growth.

Environment:

  • Asset Allocation: Apple MacBooks and iPads
  • MDM Architecture: JAMF
  • Cloud-based Productivity: Google Workspace for Education
  • Classrooms: TVs, Projectors, Apple TVs, Microphones/Speakers
  • Network: Aruba WIFI and switches; Ubiquity switches
  • IT Ticketing System: Zendesk
  • Supported Applications: Learning Management Systems, Student Information Systems, Teacher Resource Applications, Communication and Marketing Platforms, Video Surveillance, All-in-one Organizational Management Platform, etc.

Minimum Requirements:

  • Able to work independently and collaboratively
  • Strong customer service and communication skills
  • Strong troubleshooting, problem-solving and multitasking skills
  • Utilize the Metro Habits of MIND and WORK
  • Critical Thinker
    • Inquiring Learner
    • Collaborator
    • Communicator
    • Engaged Learner
    • Active and Responsible Decision Maker

Responsibilities:

  • Provide customers accurate information and solutions on products and services
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues minimizing downtime
  • Utilize excellent customer service skills throughout the problem-solving process explaining solutions and knowledge in non-technical and comprehensible terms
  • Properly escalate unresolved queries to the next level of support (track, route and redirect problems to correct resources)
  • Ensure proper recording, documentation and closure of technical tickets and issues
  • Create and update customer account information based on onboarding / offboarding processes provided
  • Operate efficiently to conclude on site installation, repair, maintenance and test activities
  • Collaborate and communicate effectively with colleagues, administration, faculty and students
  • Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems
  • Utilize asset management to track equipment
  • Perform scheduled maintenance as needed to ensure efficient operations
  • Recommend procedure / configuration modifications or improvements
  • Preserve and grow knowledge of technology procedures, products, applications and services
  • Routinely lift, carry, push or move up to 50 lbs
  • Other duties, as assigned

Certifications:

  • CompTIA Tech+ (required)
  • CompTIA Network+ (preferred)
  • Google IT Support Professional (preferred)

Salary:

$44,000 annual salary (or commensurate with experience)

Interested applicants should email resume and cover letter to employment@themetroschool.org




Educational Service Center of Central Ohio logo

About Educational Service Center of Central Ohio

Sourced by ZipRecruiter

Educational Service Center of Central Ohio (ESCCO), located in Columbus, Ohio, US, operates within the education industry, providing a rich selection of services designed to improve and enhance education systems for communities. The organization offers various solutions like professional development, special education consultation, early learning programs, and school improvement initiatives. Founded decades ago, it is dedicated to assisting school districts in meeting their educational goals.

Industry

Education programs administration

Company size

5,001 - 10,000 Employees

Headquarters location

Columbus, OH, US

Year founded

1914

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