Reliability Program Manager Jobs in Columbus, OH

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Consumer and Community Branch workplace technology team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Partners and collaborates with product, architecture, security and operations teams prioritize reliability and embed best practices across the software development lifecycle to improve operations across the Branch Products. 
• Lead and develop resilient software solutions that improve reliability, scalability and system performance of the Branch Systems. 
• Leads evaluation sessions with external and internal teams to outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
• Develops secure high-quality production code, and reviews and debugs code written by others
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software development concepts and 5+ years applied experience,  SRE/DevOps, platform engineer, or similar
• Proficiency in operating and managing cloud-based services using IaC or EaC (infrastructure as code, environment as code Terraform or similar) in AWS
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Proficient in utilizing observability tooling Splunk, Dynatrace, Grafana, Datadog etc. 
• Advanced in programming in Java and Python technologies
• Proficiency in automation and continuous delivery methods/patterns
• Experience across the whole Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Fluent in English

Preferred qualifications, capabilities, and skills

• AWS Certifications (e.g.  Solutions Architect Associate)
• Experienced in SRE/DevOps practices (SLA/SLOs, error budgets, MTTR, MTTD).
• Knowledge of RAG architectures and Exposure to AI/Automation technologies that improve operations.
• Knowledge of the financial services industry and their IT systems

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans