Merchant Risk Analyst Jobs Near Me

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As a Cyber Risk Analyst, you will support cybersecurity and technology risk assessment activities while helping design, test, and maintain artificial intelligence (AI)-powered solutions that improve assessment efficiency, consistency, quality, and reporting accuracy. You will work across cybersecurity, technology risk management, and risk engineering teams to strengthen governance processes, identify control gaps, and support risk-informed decision-making across Fiserv.

What you'll do:

• Support oversight, governance, and maintenance of Fiserv's system development and delivery framework.
• Support oversight, governance, and maintenance of asset-level risk and control assessments.
• Design, develop, test, and maintain AI agents, prompts, orchestration logic, and workflow automation that improve assessment quality, response accuracy, workflow execution, and control validation consistency.
• Build AI-powered solutions that analyze assessment responses, identify potential control gaps, recommend follow-up questions, detect inconsistencies across risk and control data sources, and generate draft risk summaries and reporting.
• Collaborate with cybersecurity, technology risk management, and risk engineering teams to implement AI solutions that improve assessment processes and reporting outcomes.
• Monitor agent performance, accuracy, explainability, and security to support effective and responsible automation.
• Analyze large datasets to identify trends, emerging risks, and areas requiring additional oversight.
• Develop dashboards, reporting, and measurements that support cybersecurity and technology risk management activities and assess the effectiveness of automation initiatives.

Experience you'll need to have:

• 2+ years of experience in cybersecurity, technology risk management, governance, risk, and compliance, software engineering, data analytics, or a related field supporting risk assessments, control assessments, or governance processes.
• 2+ years of experience using Python, Structured Query Language (SQL), application programming interface (API) development and integration, Git or GitHub, and generative AI platforms or large language models (LLMs).
• 2+years of experience applying cybersecurity and technology risk concepts, including the National Institute of Standards and Technology (NIST) Cybersecurity Framework, NIST AI Risk Management Framework, risk assessments, cybersecurity controls, technology controls, secure software development lifecycle, and governance, risk, and compliance practices.
• Demonstrated ability to analyze data, translate technical findings into business risk language, and communicate clearly across cross-functional teams through written and verbal communication.
• Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Systems, Risk Management, Data Analytics, Artificial Intelligence, Software Engineering, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting cybersecurity or technology risk activities in highly regulated industries, including financial services or critical infrastructure.
• Experience creating dashboards, metrics, and reporting that measure risk trends and assessment automation effectiveness.
• Experience with prompt engineering, workflow orchestration, or agentic AI development in governance, risk, or control environment.
• One or more industry certifications such as Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), CompTIA Security+, Project Management Professional (PMP), Agile certification, or an equivalent credential.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.