DAS MARCS: Service Desk 1
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
Columbus, OH · Remote
$177K - $209K/yr
Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred). * Strong Excel skills (VBA preferred). * Experience with reporting tools such as SSRS or SQL. * Understanding ...
Quick apply
Columbus, OH · Remote
$177K - $209K/yr
Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred). * Strong Excel skills (VBA preferred). * Experience with reporting tools such as SSRS or SQL. * Understanding ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$14.50 - $19.50/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$14.50 - $19.50/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$161K/yr
... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ... IRIS for Health interoperability features). * Knowledge of X12 (claims/EDI) for revenue cycle ...
Columbus, OH · On-site
$161K/yr
... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ... IRIS for Health interoperability features). * Knowledge of X12 (claims/EDI) for revenue cycle ...
$48K - $58.7K
1% of jobs
$58.7K - $69.5K
4% of jobs
$69.5K - $80.2K
9% of jobs
$90.2K is the 25th percentile. Wages below this are outliers.
$80.2K - $90.9K
12% of jobs
$90.9K - $101.6K
15% of jobs
The median wage is $108.7K / yr.
$101.6K - $112.4K
14% of jobs
$112.4K - $123.1K
15% of jobs
$127.3K is the 75th percentile. Wages above this are outliers.
$123.1K - $133.8K
13% of jobs
$133.8K - $144.5K
9% of jobs
$144.5K - $155.3K
5% of jobs
$155.3K - $166K
3% of jobs
$48K
$111.8K
$166K

Provides call center, maintenance, and documentation support to information system users and/or IT specialists (e.g., enters meta-data into repositories, performs loading validation, executes unit or system test scripts, provides maintenance support for application software, develops, organizes, files, and maintains platform specific documentation).
Knowledge of: (1) computers & electronics; (2) oral & written communication tools & techniques; (3) customer support & personal service; (4) telecommunications (e.g., Microwave, wireless, fiberoptic); (5) IT security principles & methods; (6) Motorola MCC 7500 Radio Console; (7) MARCS tower sites safety practices (e.g., HVAC, door alarms, etc); (8) operating systems installation & configuration procedures; (9) network standards, protocols & procedures; (10) platform usage; (11) capabilities of network equipment including, routers, switches, bridges, & related hardware; (12) back-up & recovery techniques; (13) technical writing & documentation practices.
Skill for: (14) reading comprehension; (15) speaking; (16) service orientation; (17) installation; (18) troubleshooting; (19) critical thinking; (20) systems evaluation & operational / systems monitoring.
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM, Grafana, MS Office 365 apps. (23) carry out instructions in written, oral or picture form; (24) understand manuals & verbal instructions technical in nature; (25) stay abreast of current technologies in area of IT assigned; (26) deal with problems involving several variables in familiar context
Required/Desired SkillsSkill - Required /Desired - Amount - of Experience
Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) - Required - 5 - Years
Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution. - Required - 3 - Years
Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring. - Required - 5 - Years
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It services
201 - 500 Employees
Dublin, OH, US
2002