DAS MARCS: Service Desk 1
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Columbus, OH · On-site
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM ...
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
Responsibilities : • Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) • Capable of High Level Documentation and Attention to Detail in ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
Columbus, OH · Remote
$177K - $209K/yr
Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred). * Strong Excel skills (VBA preferred). * Experience with reporting tools such as SSRS or SQL. * Understanding ...
Quick apply
Columbus, OH · Remote
$177K - $209K/yr
Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred). * Strong Excel skills (VBA preferred). * Experience with reporting tools such as SSRS or SQL. * Understanding ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$14.50 - $19.50/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$14.50 - $19.50/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
Columbus, OH · On-site
$15 - $20/hr
Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions ... Technology - Knowledge of electronic equipment, computer hardware, and computer software including ...
... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ... IRIS for Health interoperability features). * Knowledge of X12 (claims/EDI) for revenue cycle ...
... software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by ... IRIS for Health interoperability features). * Knowledge of X12 (claims/EDI) for revenue cycle ...
$48K - $58.7K
1% of jobs
$58.7K - $69.5K
4% of jobs
$69.5K - $80.2K
9% of jobs
$90.2K is the 25th percentile. Wages below this are outliers.
$80.2K - $90.9K
12% of jobs
$90.9K - $101.6K
15% of jobs
The median wage is $108.7K / yr.
$101.6K - $112.4K
14% of jobs
$112.4K - $123.1K
15% of jobs
$127.3K is the 75th percentile. Wages above this are outliers.
$123.1K - $133.8K
13% of jobs
$133.8K - $144.5K
9% of jobs
$144.5K - $155.3K
5% of jobs
$155.3K - $166K
3% of jobs
$48K
$111.8K
$166K

Provides call center, maintenance, and documentation support to information system users and/or IT specialists (e.g., enters meta-data into repositories, performs loading validation, executes unit or system test scripts, provides maintenance support for application software, develops, organizes, files, and maintains platform specific documentation).
Knowledge of: (1) computers & electronics; (2) oral & written communication tools & techniques; (3) customer support & personal service; (4) telecommunications (e.g., Microwave, wireless, fiberoptic); (5) IT security principles & methods; (6) Motorola MCC 7500 Radio Console; (7) MARCS tower sites safety practices (e.g., HVAC, door alarms, etc); (8) operating systems installation & configuration procedures; (9) network standards, protocols & procedures; (10) platform usage; (11) capabilities of network equipment including, routers, switches, bridges, & related hardware; (12) back-up & recovery techniques; (13) technical writing & documentation practices.
Skill for: (14) reading comprehension; (15) speaking; (16) service orientation; (17) installation; (18) troubleshooting; (19) critical thinking; (20) systems evaluation & operational / systems monitoring.
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM, Grafana, MS Office 365 apps. (23) carry out instructions in written, oral or picture form; (24) understand manuals & verbal instructions technical in nature; (25) stay abreast of current technologies in area of IT assigned; (26) deal with problems involving several variables in familiar context
Required/Desired SkillsSkill - Required /Desired - Amount - of Experience
Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) - Required - 5 - Years
Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution. - Required - 3 - Years
Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring. - Required - 5 - Years
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It services
201 - 500 Employees
Dublin, OH, US
2002