Role: Production Support Engineer with Java
Location: NJ / TX / OH
Duration:LongTerm
Required Skills:
- Java, J2EE
- Spring Boot
- SQL (Oracle, MySQL, PostgreSQL)
- Linux/Unix Commands
- Shell Scripting
- REST APIs
- Production Support & Incident Management
- Monitoring Tools (Splunk, Dynatrace, AppDynamics, ELK)
- ITIL Process Knowledge
- Git, Maven
Job Description:
- Provide L2/L3 production support for Java-based applications.
- Monitor application performance and troubleshoot production issues.
- Analyze logs, identify root causes, and implement fixes.
- Handle incident, problem, and change management activities.
- Work with development teams to resolve application defects.
- Perform code fixes, enhancements, and deployments when required.
- Write and optimize SQL queries for data analysis and issue resolution.
- Support application releases and ensure system stability.
- Create RCA (Root Cause Analysis) documents for critical incidents.
- Participate in on-call support and weekend deployments as needed.
Preferred Skills:
- Experience with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud.
- Knowledge of Kubernetes and Docker.
- Experience with CI/CD tools like Jenkins.
- Strong communication and stakeholder management skills.