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Internship Azure Support Engineer Jobs in Maryland

Capital Axis Solutions

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Senior Azure Data Engineer / Azure Synapse Engineer

Hanover, MD · On-site

$115K - $125K/yr

... support activities throughout the eight-month project lifecycle. The Data Engineer will provide end-to-end technical services, including designing and configuring the Azure Synapse environment ...

Capital Axis Solutions

Be Seen First

Senior Azure Data Engineer / Azure Synapse Engineer

Hanover, MD · On-site

$115K - $125K/yr

... support activities throughout the eight-month project lifecycle. The Data Engineer will provide end-to-end technical services, including designing and configuring the Azure Synapse environment ...

Prohires

W2 - Desktop Support

Baltimore, MD · On-site

The Onsite Field Support Engineer will provide hands-on technical support to end users at the ... Horizon, Azure Virtual Desktop, or Windows 365. • Troubleshoot VDI session connectivity ...

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Internship Azure Support Engineer information

What does an internship Azure Support Engineer do?

An Internship Azure Support Engineer assists customers and organizations in resolving technical issues related to Microsoft Azure, a cloud computing platform. Interns in this role typically troubleshoot problems, provide technical support, and help with the deployment and management of cloud-based applications and services. They work under the guidance of experienced engineers, learning about Microsoft Azure products, support processes, and customer service skills. The internship also provides hands-on experience with cloud technologies and often involves documentation, communication, and collaboration with various teams.

What are the key skills and qualifications needed to thrive as an internship Azure Support Engineer?

To thrive as an Internship Azure Support Engineer, you need a foundational understanding of cloud computing concepts, networking, and Microsoft Azure services, often supported by coursework or entry-level certifications like Microsoft Azure Fundamentals (AZ-900). Familiarity with Azure Portal, troubleshooting tools, and ticketing systems is typically required. Strong communication, problem-solving abilities, and a willingness to learn make candidates stand out in this customer-facing technical role. These skills are essential for efficiently resolving client issues, supporting cloud environments, and growing into more advanced technical positions.

What types of projects and tasks can an internship Azure Support Engineer expect to work on during their internship?

As an Azure Support Engineer intern, you can expect to assist with troubleshooting cloud-related technical issues, responding to customer support requests, and collaborating with senior engineers to resolve incidents. Interns often work on documenting solutions, analyzing system logs, and participating in root cause analyses for service outages. You'll also gain exposure to cloud monitoring tools, scripting automation tasks, and learning best practices in customer communication while working alongside a team of experienced engineers. This hands-on experience is invaluable for building a strong foundation in cloud technologies and support processes.

What is the difference between Internship Azure Support Engineer vs Azure Support Engineer?

AspectInternship Azure Support EngineerAzure Support Engineer
QualificationsEnrolled in or recent graduate of relevant IT or cloud courses, basic Azure knowledgeRelevant certifications (e.g., AZ-900, AZ-104), experience in Azure support
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time support role, troubleshooting, customer interaction
Employer & IndustryTech companies, cloud service providers, internships often offered by Microsoft or partnersMicrosoft, cloud service providers, enterprise clients

The Internship Azure Support Engineer is an entry-level, learning-focused role designed for students or recent graduates, while the Azure Support Engineer is a full-time professional position requiring relevant certifications and experience. The internship provides foundational exposure, whereas the support engineer handles complex customer issues in a professional environment.

What cities in Maryland are hiring for Internship Azure Support Engineer jobs?

Cities in Maryland with the most Internship Azure Support Engineer job openings:

Internship Azure Support Engineer jobs near you

User Support Engineer

Fort George G Meade, MD • On-site

Global Enterprise Services, LLC
IT Services • 11 - 50 employees
Learn more about Global Enterprise Services, LLCexternal

$138K - $149K/yr

Full-time

Re-posted 26 days ago

Job description

Tentative End Date for the Position: November 30, 2026
The User Support Engineer/Solutions Engineer works with the End User Services Team working to solicit requirements, research, and evaluate problems to develop solutions and architectures to support the customer requirements.

Education and Experience:

  • Bachelor’s Degree or a combination of technical training, certifications, and experience
  • 5+ Years of Systems engineering design and operations experience.
  • 7+ Years experience with configuring, securing, and troubleshooting end-user computing devices
  • Solution engineering design and transition for SCCM, MECM, MS InTune, VMware, Azure Virtual Desktop Infrastructure, Desktop EndPoint Solutions to include Apple products, and Virtual Hosting/Data Storage Management.
  • IAT Level II certification (Security+ CE or appropriate DoDM 8570 Baseline Certification) is required before start

Responsibilities:

  • Completes activities to support system integration, system evaluation and analysis, site surveys, verification and validation, cost and risk, and supportability and effectiveness analysis for total systems and architectures.
  • Conduct advanced research and analysis of current systems to support development of strategic implementation plans and designs, document and mitigate risks as well as lessons learned, and provide regular updates.
  • Research and collaborate with vendors and various groups, such as R&D, Server and Network teams, and provide recommendations on how to leverage emerging technology to improve mission assurance.
  • Conducts engineering technical analysis to support resolving issues through application of engineering theories and concepts.
  • Support the operational assessment and documentation of systems security and compliance posture to maintain accreditation.
  • Provide input to project schedules, identify and mitigate risks, document lessons learned, and deliver regular updates to stakeholders
  • Develops implementation plans, SOPs, schedules, and other pertinent documents and artifacts
  • Support desktop and release and deploy activities including, but not limited to, desktop support, imaging, MS System Center Configuration Manager (SCCM), Microsoft EndPoint Configuration Management (MECM), and MS Intune

Knowledge and Skills:

  • Exhibit the flexibility to multitask, refocus and shift priorities to support the mission, warfighter and customer requirements.
  • Adapt for working in team oriented or independent projects
  • Lead a multi-functional team, prioritize actions, and support customer requirements
  • Excellent technical writing & presentation skills
  • Maintain a strong understanding of networking architecture, servers, systems design, virtual hosts, and configuration management and licensing.
  • Ability to visualize proposed solutions in diagrams, feasibility documents and reports (i.e., understanding/experience with OV-1/SV-1 diagrams)
  • Document Standard Operating Procedures and guides.
  • Excellent verbal and written communication skills
  • Ability to organize and facilitate planning and demonstrations
  • Ability to track, manage, and ensure project tasks are completed in a timely manner
  • Ability form and lead integrated product teams (IPT) to support the activities and meet customer requirements

Technical Knowledge

  • Understanding of the technical environment
  • Microsoft operating system
  • Understanding of Apple computing devices
  • Microsoft InTune
  • Microsoft Virtual Desktop Infrastructure
  • Remedy ITSM/ServiceNow
  • System Center Configuration Manager (SCCM)
  • Microsoft Endpoint Configuration Manager (MECM)

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

This position will involve minimal travel, up to 25% of time

Location:  Fort Meade, MD (On Site)