ZipRecruiter

Log In

1

Internship Azure Support Engineer Jobs in Alabama

Code Plus Inc

Solutions Architect - EA (Azure)

Huntsville, AL · On-site

$62.50 - $81.50/hr

... mature engineering, Agile, and DevSecOps delivery practices to support mission-critical ... Solutions Architect - EA (Azure) Various position levels for each position: Junior-level - 2-3 ...

Rezult Group, Inc

Lead Azure Architect

Birmingham, AL · On-site

$59.50 - $77.50/hr

... support both legacy-to-cloud migrations and new cloud-first initiatives * Lead cloud tenant ... Drive Site Reliability Engineering practices -- defining SLOs/SLIs, building automated monitoring ...

Peraton

Field Support Technician

Huntsville, AL · On-site

$19.50 - $26.75/hr

They are seeking an experienced Field Support Engineer to provide technical support and analysis ... VMware, Nutanix, OpenShift, Harvester, Proxmox, MS Hyper-V, Citrix, Azure, AWS, etc. • Experience ...

Peraton

Field Support Technician (Senior Assoc)

Huntsville, AL · On-site

$19.50 - $26.75/hr

They are seeking an experienced systems Field Support Engineer to deliver engineering, application ... VMware, Nutanix, OpenShift, Harvester, Proxmox, MS Hyper-V, Citrix, Azure, AWS, etc. • Experience ...

next page

Showing results 1-20

All JobsAzure Support Engineer JobsInternship Azure Support Engineer JobsInternship Azure Support Engineer Jobs in Alabama

Internship Azure Support Engineer information

What does an Internship Azure Support Engineer do?

An Internship Azure Support Engineer assists customers and organizations in resolving technical issues related to Microsoft Azure, a cloud computing platform. Interns in this role typically troubleshoot problems, provide technical support, and help with the deployment and management of cloud-based applications and services. They work under the guidance of experienced engineers, learning about Microsoft Azure products, support processes, and customer service skills. The internship also provides hands-on experience with cloud technologies and often involves documentation, communication, and collaboration with various teams.

What are the key skills and qualifications needed to thrive as an Internship Azure Support Engineer, and why are they important?

To thrive as an Internship Azure Support Engineer, you need a foundational understanding of cloud computing concepts, networking, and Microsoft Azure services, often supported by coursework or entry-level certifications like Microsoft Azure Fundamentals (AZ-900). Familiarity with Azure Portal, troubleshooting tools, and ticketing systems is typically required. Strong communication, problem-solving abilities, and a willingness to learn make candidates stand out in this customer-facing technical role. These skills are essential for efficiently resolving client issues, supporting cloud environments, and growing into more advanced technical positions.

What types of projects and tasks can an Azure Support Engineer intern expect to work on during their internship?

As an Azure Support Engineer intern, you can expect to assist with troubleshooting cloud-related technical issues, responding to customer support requests, and collaborating with senior engineers to resolve incidents. Interns often work on documenting solutions, analyzing system logs, and participating in root cause analyses for service outages. You'll also gain exposure to cloud monitoring tools, scripting automation tasks, and learning best practices in customer communication while working alongside a team of experienced engineers. This hands-on experience is invaluable for building a strong foundation in cloud technologies and support processes.

What is the difference between Internship Azure Support Engineer vs Azure Support Engineer?

AspectInternship Azure Support EngineerAzure Support Engineer
QualificationsEnrolled in or recent graduate of relevant IT or cloud courses, basic Azure knowledgeRelevant certifications (e.g., AZ-900, AZ-104), experience in Azure support
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time support role, troubleshooting, customer interaction
Employer & IndustryTech companies, cloud service providers, internships often offered by Microsoft or partnersMicrosoft, cloud service providers, enterprise clients

The Internship Azure Support Engineer is an entry-level, learning-focused role designed for students or recent graduates, while the Azure Support Engineer is a full-time professional position requiring relevant certifications and experience. The internship provides foundational exposure, whereas the support engineer handles complex customer issues in a professional environment.

What are the most commonly searched types of Azure Support Engineer jobs in Alabama? The most popular types of Azure Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Internship Azure Support Engineer jobs? Cities in Alabama with the most Internship Azure Support Engineer job openings:
Internship Azure Support Engineer jobs near you

Technical Support Engineer

Atlas RFID Solutions Store LLC

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Technical Support Engineer
Position Type: Full-Time, Salaried
Department: Avancir
Location: Birmingham, Alabama - On-Site
Reports To: Director of Product
Start Date: Immediate
Company Overview
Ready to be part of a tech company driving meaningful change? Avancir, based in Birmingham, AL, is proud to be part of the Atlas RFID family, a trusted name in RFID solutions for nearly 20 years. Our scalable, IoT-powered platform delivers real-time insights and customizable workflows, empowering businesses in manufacturing, logistics, retail, and more to streamline operations and track what matters. With over a decade of experience in delivering RFID applications, we tackle use cases like asset management, inventory tracking, and order verification. Join our team and help shape the future of efficiency and innovation.
Learn more: avancir.com/about | atlasrfidstore.com/about-us
The Role
Avancir is seeking a proactive and technically adept Technical Support Engineer to join our dynamic team. In this pivotal role, you will act as the key liaison between our customers, internal teams, and development staff. Your mission is to provide exceptional technical support and troubleshooting for our software platform, ensuring high levels of customer satisfaction. By bridging the gap between end-users and our developers, you will contribute directly to the continuous improvement of our software product.
Who You Are
You are technically curious, customer-focused, and energized by solving problems that sit at the intersection of software, hardware, and people. You enjoy untangling complex issues and turning them into clear solutions and stronger products.
You thrive in this role because:
  • You bring a solid foundation in software support, with a degree in Computer Science, Information Technology, or a related field and 1-3 years of experience assisting customers and resolving technical issues.
  • You are a skilled troubleshooter, able to diagnose and resolve complex software problems efficiently.
  • You communicate effectively, explaining technical concepts clearly to both technical and non-technical audiences.
  • You thrive in collaboration, working seamlessly with development and QA teams to resolve escalated issues.
  • You are comfortable with support tools, scripting languages, and cloud platforms, which makes you well-suited for a SaaS environment.
  • You bring a customer-first mindset, always focused on delivering an exceptional customer experience.
  • You are analytical and detail-oriented, consistently documenting customer interactions and identifying trends that drive product improvements.
  • You are driven to grow, staying current on industry trends and continuously sharpening your technical expertise.

What You'll Do
Customer Support and Troubleshooting
  • Respond promptly and professionally to customer inquiries, issues, and requests through email, phone, and the ticketing system.
  • Troubleshoot and diagnose software issues, delivering effective solutions or workarounds to ensure timely resolution.
  • Participate in the on-call rotation to provide after-hours support as needed.

Customer Onboarding and Implementation
  • Work alongside the internal project team and customer technical contacts to onboard customers, including configuring Node-RED flows, writing JavaScript to handle device data, and integrating customer data into the platform.
  • Travel occasionally to customer sites to support onboarding and on-site deployments.

Documentation and Knowledge Sharing
  • Create and maintain support documentation, including FAQs and knowledge base articles, that empower customers and team members.
  • Assist in training and onboarding new team members on support processes and product knowledge.

Product Feedback and Continuous Improvement
  • Analyze recurring issues and surface insights for product improvements that enhance the user experience.
  • Share feedback with product and engineering teams on customer pain points and potential enhancements.

Impact Of This Role
  • Customer Satisfaction: Keep customers productive and confident by resolving issues quickly and clearly across the Avancir platform.
  • Successful Onboarding: Help new customers go live smoothly through hands-on configuration, integration, and technical guidance.
  • Product Improvement: Turn recurring support trends into actionable feedback that shapes a more reliable product.
  • Team Knowledge: Strengthen the support function through documentation, training, and shared best practices that scale with the business.

What We're Looking For
Required
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • 0-2 years of experience in software support, technical support, or comparable internship or project experience.
  • Working knowledge of JavaScript and its asynchronous model (promises, async/await, the event loop).
  • Excellent communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and collaboratively within a team environment.
  • Comfortable reasoning about basic network behavior (IP, DNS, ports) and how networked devices connect to and communicate with backend services.

Preferred
  • Familiarity with support ticketing systems and remote troubleshooting tools.
  • Working knowledge of Linux/Unix fundamentals and the command line (filesystem navigation, processes, permissions, common utilities).
  • Able to use SSH to connect to and manage remote machines.
  • Comfortable using the Docker CLI and Compose to build, run, and debug containers.
  • Experience with MongoDB, or similar document databases, along with their client interfaces.
  • Understanding of web technologies and API integrations.
  • Experience with shell scripting (for example, Bash).

Nice-to-haves
  • Experience with Node-RED, FlowFuse, or other low-code platforms.
  • Knowledge of PostgreSQL, or other SQL databases.
  • Previous experience in a SaaS environment.
  • Understanding of the software development lifecycle (SDLC) and agile methodologies.

Why Join Us
  • Competitive compensation package, including base salary and performance-based bonuses
  • 100% company-paid health and dental insurance premiums
  • Paid holidays and generous PTO
  • 401(k) retirement plan with company match
  • Optional vision, life, and disability coverage
  • Opportunities for career growth and professional development
  • Collaborative and innovative work environment

If you enjoy solving technical problems, working directly with customers, and helping a SaaS platform run smoothly and scale, this role is an opportunity to make a meaningful impact on the Avancir team.

Apply