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Fedramp Program Manager Jobs in Columbus, OH (NOW HIRING)

Age Solutions

Firewall Administrator

Columbus, OH · On-site

... managed firewall as required. * Provide onsite and remote support to boundary security and programs ... Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for ...

Age Solutions

Firewall Administrator

Columbus, OH · On-site

... managed firewall as required. * Provide onsite and remote support to boundary security and programs ... Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for ...

AGE Solutions

Firewall Administrator

Columbus, OH · On-site

... managed firewall as required. * Provide onsite and remote support to boundary security and programs ... Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for ...

AGE solutions

Firewall Administrator

Columbus, OH

... managed firewall as required. * Provide onsite and remote support to boundary security and programs ... Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for ...

AGE Solutions LLC

Firewall Administrator

Columbus, OH · On-site

... managed firewall as required. * Provide onsite and remote support to boundary security and programs ... Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for ...

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Fedramp Program Manager information

See Columbus, OH salary details

$37.2K

$103.8K

$151.6K

How much do fedramp program manager jobs pay per year?

As of May 28, 2026, the average yearly pay for fedramp program manager in Columbus, OH is $103,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a FedRAMP Program Manager, and why are they important?

To thrive as a FedRAMP Program Manager, you need expertise in cloud security, risk management, compliance frameworks, and a solid understanding of FedRAMP requirements, usually backed by a degree in IT, cybersecurity, or a related field. Familiarity with tools like GRC (Governance, Risk, and Compliance) platforms, NIST SP 800-53 controls, and certifications such as CISSP or PMP is highly beneficial. Strong project management, stakeholder communication, and problem-solving skills set candidates apart in this role. These competencies are essential for guiding organizations through complex FedRAMP authorization processes and ensuring ongoing compliance with federal security standards.

What are the main challenges a FedRAMP Program Manager faces when coordinating compliance efforts across multiple teams?

A FedRAMP Program Manager often navigates complex challenges such as aligning cross-functional teams—including IT, security, legal, and operations—to meet rigorous federal cloud security requirements and tight deadlines. Coordinating documentation, ensuring continuous monitoring, and responding to security assessments demand strong project management and communication skills. Additionally, managing evolving compliance standards and liaising with external auditors or government representatives can add to the complexity. Success in this role depends on the ability to facilitate collaboration, maintain meticulous records, and quickly adapt to regulatory updates.

What is a FedRAMP Program Manager?

A FedRAMP Program Manager is a professional responsible for overseeing and coordinating the process of achieving and maintaining Federal Risk and Authorization Management Program (FedRAMP) compliance for cloud service providers or government agencies. They manage documentation, security assessments, and communication with stakeholders to ensure all requirements are met according to federal standards. Their role is crucial for enabling secure cloud adoption within U.S. government agencies, as they guide the project through the FedRAMP authorization process from start to finish.

What is the difference between Fedramp Program Manager vs Cloud Security Manager?

AspectFedramp Program ManagerCloud Security Manager
CertificationsFedRAMP certifications, PMP, CISSPCISSP, CCSP, Cloud Security certifications
Work EnvironmentFederal agencies, cloud service providers, government projectsPrivate sector, cloud service providers, enterprise security teams
Industry UsageFederal government compliance, cloud authorizationCloud security strategy, risk management

The Fedramp Program Manager primarily focuses on managing FedRAMP compliance and federal cloud authorization processes, often working within government or contractor environments. In contrast, the Cloud Security Manager oversees overall cloud security strategies and risk mitigation in private or enterprise settings. While both roles require cloud security knowledge and certifications like CISSP, their scope and industry focus differ significantly.

What are popular job titles related to Fedramp Program Manager jobs in Columbus, OH? For Fedramp Program Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Fedramp Program Manager jobs in Columbus, OH look for? The top searched job categories for Fedramp Program Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Fedramp Program Manager jobs? Cities near Columbus, OH with the most Fedramp Program Manager job openings:
Fedramp Program Manager jobs near you

Customer Service and Support Manager 1

ASM Research, An Accenture Federal Services Company

Columbus, OH • On-site

Full-time

Posted 10 days ago

Job description

Reports to the Program Manager

The Call Center Operations Manager will manage day-to-day call center functions, ensuring timely, high-quality outreach and triage services aligned with program SLAs, federal privacy standards, and client expectations.

Key Responsibilities:

  • Analyze and refine call center workflows to improve operational efficiency and improve staff productivity.
  • Coordinate with Campaign & Dialer Ops Specialist to ensure contact lists are uploaded, dialer logic is functioning, and call attempts are completed per SLA.
  • Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
  • Manage inbound and outbound call center operations, ensuring compliance with SLAs.
  • Oversees care navigators (call center agents), ensuring consistent coverage across all shifts (24/7/365)
  • Train new hires and conduct ongoing performance monitoring and training on teclephony, and CRM best practices.
  • Monitor call quality and documentation through audits and performance metrics.
  • Implement quality improvement initiatives as needed.
  • Generate weekly and monthly performance reports using telephony and CRM dashboards; escalate issues and trends to the DPM and PM.
  • Coordinate with Clinical Lead, Call Center Supervisors, PHRC, and Outreach staff to ensure integrated case handling and smooth handoffs.
  • Create SOPs and KBAs for Call Center staff, to include crisis incident handling.
  • Lead or support process improvement initiatives, including automation and scripting updates in the telephony system.
  • Maintain compliance with federal privacy, security, and data handling standards (e.g., HIPAA, IL4/5, FedRAMP.
  • Create a tracking tool and monitor call center staff adherence to monthly government required training.
  • Participate in monthly training updates and quarterly government led training sessions.

Qualifications

  • Bachelor's degree in IT, Cyber Security Business, Engineering, Management or a related field.
  • PMP or ITIL preferred
  • 7-10 years of experience with a minimum of 5 years of Project Management experience and management experience.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$111,400-$150K

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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