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Customer Service Rep Insurance Jobs Near Me

Dawson

Customer Service Representative

Columbus, OH · Remote

$17/hr

Customer Service Representative Insurance $17.00 per hour Must Have Open Availability Monday-Sunday Shifts and Schedules To Be Assigned After Interview and Offer Remote Contract with Potential to ...

IsoTalent

Licensed Insurance CSR

Delaware, OH · On-site

$55K - $75K/yr

P&C Insurance Customer Service Representative Location: Delaware, OH | Onsite Our client, a growing insurance agency, is looking for a P&C Insurance Service Rep to join their team on-site. Do you ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing ... Medical, Dental, Vision Insurance Paid Vacation and Paid Holidays We are actively interviewing for ...

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How much do customer service rep insurance jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service rep insurance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Service Rep Insurance jobs near you
A map of the United States highlighting the number of Customer Service Rep Insurance job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Service Rep Insurance job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative

Dawson

Columbus, OH • Remote

$17/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description




Customer Service Representative
Insurance
$17.00 per hour
Must Have Open Availability Monday-Sunday
Shifts and Schedules To Be Assigned After Interview and Offer
Remote
Contract with Potential to Extend
 
Why You’ll Love This Job:
  • Days/Hours: 
    • Training hours – Monday-Friday, 8:00a-4:30p PST/9:00am-5:30pm MST/10:00a-6:30p CST/11:00a-7:30p EST
    • Regular schedule – must be available between 6:00a-5:00p PST Monday-Sunday
      • Will have day(s) off during the week if shift includes Saturday and/or Sunday
      • Potential Shift Times: 
        • 6:55am-3:25pm PST/7:55am-4:25pm MST/8:55am-5:25pm CST/9:55am-6:25pm EST
        • 8:30am-5:00pm PST/9:30am-4:00pm MST/10:30am-7:00pm CST/11:30am-8:00pm EST
  • After being hired on, the following benefits are offered:
    • Profit sharing
    • Health, dental, vision benefits
    • 6% annual performance bonus incentive
    • Paid Time Off (PTO)
 
What You’ll Do:
  • Respond to a range of customer inquiries from members, clients, providers, and business partners, including routine and complex issues
  • Research and resolve complaints, provide tailored solutions beyond standard procedures
  • Educate and influence customers on the value of products, services, and solutions offered
  • Identify and report on customer trends, escalate issues with potential organizational impact, and suggest improvements
  • Support service standards; start with data entry and claims processing, then transition to handling live calls; expect 100-150 calls a day
 
What We’re Looking For:
  • 1-2 years of experience in customer service call centers, handling moderate to complex inquiries across various industries (e.g., insurance, telecom, retail, software)
  • Experience with 80+ inbound calls a day in a high-volume healthcare call center
  • Technical proficiency, including hardwiring computers to routers/modems, internet and browser settings, and Microsoft Office (Word, Excel, Outlook), using multiple software programs simultaneously 
  • Strong communication skills, both verbal (for multitasking and live inquiries) and written (for documentation and correspondence)
  • Flexible availability, including weekends, holidays, and overnight shifts
 
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. 
 
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

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