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Customer Data Manager Jobs Near Me

Express

Customer Data Analyst

Columbus, OH

Experience with Google Analytics and CRM or marketing automation platforms * Experience with data visualization and BI tools * Advanced Excel skills; familiarity with statistical analysis techniques

Express

Customer Data Analyst

Columbus, OH

... CRM or marketing automation platforms Experience with data visualization and BI tools Advanced Excel skills; familiarity with statistical analysis techniques Experience in ecommerce or digital-first ...

Express

Customer Data Analyst

Columbus, OH · On-site

Experience with Google Analytics and CRM or marketing automation platforms * Experience with data visualization and BI tools * Advanced Excel skills; familiarity with statistical analysis techniques

Citizens

Martech Platform Data Lead

Columbus, OH · Hybrid

$140K - $183K/yr

Support platform data modernization across marketing automation, customer decisioning, CRM, and customer communications tools. * Partner with Risk, Legal, Compliance, and data governance teams to ...

Citizens

Martech Platform Data Lead

Columbus, OH · Hybrid

$140K - $183K/yr

Support platform data modernization across marketing automation, customer decisioning, CRM, and customer communications tools. * Partner with Risk, Legal, Compliance, and data governance teams to ...

Kemper

Data Science Manager

Columbus, OH · Hybrid

Kemper's products and services are making a real difference to our customers, who have unique and ... Manages a small team of data scientists and data engineers to research, design, develop, deploy ...

Safecor Health

Manager, Customer Service

Columbus, OH · On-site

The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from ... Ensures that all customer data is loaded, monitored, and maintained within various databases ...

JPMorgan Chase & Co.

Data Owner Lead

Columbus, OH · On-site

... customer experience. A successful D2.0 Data Owner will be important to the firm's agenda of ... Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related ...

JPMorgan Chase & Co

Data Owner Lead

Columbus, OH · On-site

... customer experience. A successful D2.0 Data Owner will be important to the firm's agenda of ... Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related ...

Winland Foods

Customer Business Manager

Columbus, OH · On-site

The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP ... Analyzes Customer data and identifies actions to drive positive business performance for Winland ...

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How much do customer data manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer data manager in the United States is $97,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $125,500.00 per year, depending on experience, location, and employer.

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Cities with the most Customer Data Manager job openings:

What states have the most Customer Data Manager jobs?

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Customer Data Manager jobs near you
A map of the United States highlighting the number of Customer Data Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Data Manager job openings in each state, with California having the most at 2 and Alaska the least at 0.

Customer Data Analyst

Express & Bonobos

Columbus, OH

Full-time

Re-posted 21 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Location Name
Columbus Corporate Headquarters
Responsibilities
POSITION OVERVIEW
The Customer Data Analyst plays a critical role in understanding and improving the health of our customer file across new and existing customers. This specialist-level role focuses on analyzing customer KPIs, identifying trends in acquisition, retention, and reactivation, and evaluating the impact of product, shopping experience and marketing performance on customer behavior. This role partners closely with Marketing, Digital Media, E-Commerce, and Technology teams to translate complex data into clear, actionable reporting that drives smarter decisions and measurable business impact.
KEY RESPONSIBILITIES
Customer File Analytics & KPI Reporting
  • Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value
  • Perform deep-dive analysis to understand the drivers behind customer trends and performance changes
  • Monitor customer file health over time, identifying risks and opportunities tied to product, channel, and marketing performance

Marketing & Product Performance Analysis
  • Evaluate the effectiveness of marketing campaigns and product initiatives as they relate to customer growth and loyalty
  • Partner with Digital Marketing to support ecommerce and marketing analytics
  • Assist in identifying opportunities to improve marketing ROI and customer engagement through data-driven insights

Reporting, Dashboards & Storytelling
  • Develop and maintain dashboards and reporting tools to track customer and marketing performance
  • Translate complex datasets into clear, actionable insights for marketing, merchandising, and leadership teams
  • Support the development of standardized reporting frameworks and recurring performance readouts

Data Integrity & Collaboration
  • Partner with Technology and Platform teams to maintain the customer database, ensuring accuracy, consistency, and growth across online and offline channels
  • Ensure data integrity through validation, cleansing, and ongoing quality checks
  • Collaborate cross-functionally to support test-and-learn initiatives and continuous improvement

REQUIRED EXPERIENCE & QUALIFICATIONS
  • Bachelor's degree in Analytics, Data Science, or a related field; MBA or advanced degree a plus
  • 3-5+ years of experience in data analysis, customer analytics, or marketing analytics
  • Strong experience working with customer databases and large datasets
  • Proficiency in data extraction and analysis
  • Experience with Google Analytics and CRM or marketing automation platforms
  • Experience with data visualization and BI tools
  • Advanced Excel skills; familiarity with statistical analysis techniques
  • Experience in ecommerce or digital-first businesses; fashion retail preferred
  • Ability to manage multiple workstreams independently in a fast-paced environment
  • Strong attention to detail with the ability to communicate insights clearly to non-technical stakeholders

Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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