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Clothes Mentor

Customer Service Representative

Columbus, OH

$14.25 - $19.50/hr

Clothes Mentor Columbus, located in Upper Arlington, is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. We offer part-time, full-time, and ...

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Retail Management - Clothes Mentor - Upper Arlington

Clothes Mentor

Columbus, OH • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Clothes Mentor Upper Arlington is a recognized leader in the resale fashion industry, dedicated to providing a vibrant and supportive team environment. The company empowers employees to grow professionally and values work-life balance, making it an excellent place to build a career in retail management. Currently, there are opportunities for Store Managers in Training and Assistant Store Managers. These roles are ideal for individuals passionate about fashion, customer service, and team leadership. As a member of the management team, you will play a key role in driving store success, supporting team development, and ensuring an exceptional shopping experience for every customer.

Responsibilities
  • Assist the Store Manager with all aspects of daily store operations, including opening and closing procedures
  • Lead, motivate, and supervise team members to achieve store goals and deliver excellent customer service
  • Participate in recruiting, hiring, and training new employees to maintain optimal staffing levels
  • Ensure high standards of merchandising and visual presentation throughout the store
  • Buy and price gently used clothing and accessories in accordance with company guidelines
  • Uphold operational policies and procedures, including loss prevention measures
  • Communicate daily and weekly goals to the team and monitor progress toward objectives
  • Step into the Store Manager role as needed during their absence
Qualifications
  • Minimum of 1 year of management experience in retail, restaurant, or other fast-paced environments
  • Sales-driven, goal-oriented, and demonstrates high integrity
  • Strong customer service, communication, and organizational skills
  • Ability to manage time effectively and adapt to changing priorities
  • Capable of frequent walking, standing, stooping, climbing ladders, pushing, and repetitive lifting
  • Able to regularly lift up to 40 lbs and visually inspect merchandise
  • Available to work 40 hours per week, including at least 2 nights and rotating weekends
  • Ability to drive during assigned shifts to perform banking functions as needed
Benefits
  • Competitive salary and bonus opportunities
  • Outstanding health, dental, and vision benefits
  • Generous employee discount at all company brand stores
  • Paid holidays and closed on all major holidays
  • Paid time off (PTO)
  • Company-paid short-term and long-term disability
  • 401(k) with company match
  • Flexible schedules
  • Employee referral and anniversary programs
  • Opportunities for growth and professional development with a strong promote-from-within culture